ページに移動 of 52
™ ...
NEC America, Inc . reser ves the right to ch ange the speci fica tions, functio ns, or feature s, at a ny ti me, with out not ice. NEC Am erica , Inc. has prep ared this doc umen t for the us e by its emp loyees and cust ome rs . The inf o rmat ion c on tain ed here in is the pro pe rty o f NE C Am eric a , Inc. and s ha ll n ot be rep ro duce d wi ...
Preface G EN ERAL I NFORMATION This book i s in tend ed to h elp in t he ins tall ation , syst em administ rat ion, and m ai nten ance of the Inf oSet 40 8 V oice Mai l. It is inte nde d f or us e as a ref ere nce by a nyone nee ding su ch inf ormat ion, i ncludin g syst em manag ers, s upport pe rson nel, sa les repr esent ativ e, a nd ac coun t e ...
Exp an din g Y our S yst em W ith C all R o ut ing Prov id es dire cti on s for plannin g an d u sing c a ll rou ting . A ca ll routin g worksheet for addressi ng the assignments for call routin g keys. Pr ocedures f or changing default act ions and reco rd ing new gr ee tings are giv e n al ong w ith a di scu ss ion for test ing ca ll rou t ing . ...
InfoSet 408 System Manager’s Guide i T abl e of Con tents Ch apt er 1 Sy s te m O ve r vi ew Section 1 Welcome to Infoset 4 08 Voice Mail ..... ... .... .... 1 -1 1.1 System Conve rsatio ns ..... ....... .... ... .... .... 1 -1 1.2 System IDs ....... .... ... .... .... ... ........ ... .... .... 1-1 1.2.1 S ub s c ribe rs H av e Pers o na l IDs . ...
Issue 1 NEC America, Inc. ii T able of C ontents 3.3.7 G roups (Press 0) .... .... ... .... .... ... . 1-6 Chapter 2 Planning Your System Section 1 How The System Handl es Call s... ....... .... .... ... . 2-1 1.1 What Does th e Automate d Atten dant Do? .... .... ... .... .... ... ........ ... .... .... ... .... ....... . 2-1 1.1 .1 C alle rs R ou ...
NEC America, Inc. Issue 1 InfoSet 408 System Manager ’s G uide iii 2.3.1 System Schedule .... ........ ... .... .... 2-7 2.3 . 2 Yo ur O rga ni za t ion ’s Sc he du le .. . 2 -8 Chapter 3 Se tting Up Your Sy stem Section 1 Understa nding Your S ystem S etup ...... ....... .... 3 -1 Section 2 S etup Info rmation Re cord ..... .... ... .... ..... ...
Issue 1 NEC America, Inc. iv T able of C ontents Sec t io n 2 C rea ti ng A Spe cial Ope nin g G ree t ing Fo r H olid ays . ..... ....... .... .... ....... .... ... .... .... ... ........ ... .. 5-1 Sec t io n 3 C han gin g t he Ext en si on Fo r th e O per at or M ailb ox O r th e F ax M ac h ine .... .... .... ... .... ....... . 5-2 Section 4 Ad ...
System O verview 1 - 1 System Overview S ECTION 1 W EL COME TO I NFOSET 408 V OICE M AIL InfoS et 408 V oice Mail (VM) allows you to confi gure your voice mail an d call hand ling syst em t o be st m eets th e need s of yo ur organiza tio n. The vo ic e m es sa gi ng sy s te m is ea s y to u se —t h er e ar e no c on f us i n g c od e s o r s ...
Issue 1 NE C Am er ica , In c . 1 - 2 InfoSet 408 System Manager’s Guide organ iz atio n’s ope nin g gre eting . The “e xte rnal” c a ller is unide nt ified at t his p oin t, bu t is abl e to e nter a n e xte nsio n, leav e a me s sage , se nd a fax, u se th e d irecto ry , or ch oose commands fr om menus. 1.2.1 S ubscribers Have Persona l ...
InfoSet 408 System Manager’s Guide 1 - 3 Issue 1 NE C A m er i ca, In c . This g uide g ives y ou the info rm ation you ne ed to dec ide h ow b es t to us e your sys tem and to perf orm each of the se tasks qu ickly . Each chapte r covers o ne of the syst em manager’s fou r main are as of resp onsibilit y . Chapte r 2, “Pla nning Y o ur S yst ...
Issue 1 NE C Am er ica , In c . 1 - 4 InfoSet 408 System Manager’s Guide Y o u can further p rotect your system by se tting a se curity code for the system manager ’s mailbox. 3. 2 Using T h e Sy stem Manag er ’ s Conversat ion Y o u use the system manager ’ s co nversati on to perf o rm all of the set u p an d mai nten an ce of Info Se t 4 ...
InfoSet 408 System Manager’s Guide 1 - 5 Issue 1 NE C A m er i ca, In c . the system manager ’ s conversatio n for that option. After you have acces se d the conversa tion, simply fo llow the i n structions give n b y s elec ting 1 for Yes an d 2 for No or by ch oosi ng th e choices f rom the shor t menus provided. 3.3.1 Cha nge a Mailbox ( P r ...
Issue 1 NE C Am er ica , In c . 1 - 6 InfoSet 408 System Manager’s Guide 3.3.6 Call Routing ( Press 9) Edit C al l Ro ut in g f rom O pe nin g G ree ting (Pre s s 4) Edit C al l Ro ut in g f rom C a ll Rou ti ng Box e s (Pre s s 5 ) 3.3.7 Groups (Press 0 ) Grou p Mai n tenan ce Cr eat e a Gro up (Pr ess 4) Edit a G rou p (P ress 5) List gro u p m ...
Planning Y our System 2 - 1 Planning Y our System S ECTION 1 H OW T HE S YSTEM H ANDLES C ALLS As part of the v o ice messagin g system setu p, you must decid e whether and ho w yo u wan t to use the syst em’s a uto mated a tten dan t to answ er incomi ng ca lls. Thi s deter mine s how calls are dist ribut ed betwe en th e voic e me s sagi ng s y ...
Issue 1 NE C Am er ica , In c . 2 - 2 InfoSet 408 System Manager’s Guide 1.1.1 Ca llers Route The m s elves Th rou gh the au tom ate d att en dan t, exte rna l ca llers ca n rea ch a pe rson dire c tly by dia lin g the ex ten sion num b er . U sing the dir ec tory as sis tance f ea ture, a ca ller who do es no t kn ow t he ext ens ion nu mbe r ca ...
InfoSet 408 System Manager’s Guide 2 - 3 Issue 1 NE C A m er i ca, In c . 1.1.3 Call Routing Ke y s Give Quic k Access The system’s ca l l routi n g keys let you create simpl e me nu s tha t lead calle rs to freq uent ly requ es ted ex tens io ns o r i nfor mat ion . By en te rin g a s in gle digit , ca ller s go t o a spe cif ied e xtens io n ...
Issue 1 NE C Am er ica , In c . 2 - 4 InfoSet 408 System Manager’s Guide 1.2.2 Private Att e ndant The voice mail sy stem is reserve d for su bscribers only . This makes the voice messaging system av ailable from outsid e the office to sub sc ribers and to se lect ed clien ts, bu t e xterna l c all ers can no t re ach a vo ic e m ai lbo x unle ss ...
InfoSet 408 System Manager’s Guide 2 - 5 Issue 1 NE C A m er i ca, In c . Not e: Rec or d a n ew ho li day gre eti ng be fo re ea ch ho li day . For b est re sults, your g re eting shou ld convey all t he necessary informa tio n in t he lea st am oun t of time. Y ou need to in clude: Y o ur orga niz ati on’ s nam e Ho w to rea c h an ex te ns i ...
Issue 1 NE C Am er ica , In c . 2 - 6 InfoSet 408 System Manager’s Guide “ Hello . Than k yo u for ca llin g Om ni Co rporat ion. If you are c a llin g from a t ouch to ne te le pho ne, you m a y ent er the extension at any time . If you d o not know the ex tens io n, ente r 800 for a dire cto ry . Othe rw ise , pleas e stay o n th e lin e and ...
InfoSet 408 System Manager’s Guide 2 - 7 Issue 1 NE C A m er i ca, In c . Refer to: Setup Information Record o n pa ge 3 -1 Setting Up Y our System Schedu le on page 3-4 Ongoin g M aintenanc e on page 5 -1 Creating A Specia l Opening Gree ting For Holiday s on page 5-1 2. 3 Determ ining the S ystem Sch edule The system schedule that you define de ...
Issue 1 NE C Am er ica , In c . 2 - 8 InfoSet 408 System Manager’s Guide Ni ght m od e is act ive du rin g all hou rs out sid e you r normal business hours, defined by th e system sch edu le y ou s et. When nig ht m od e is act ive, calle rs hea r t he night g re eting , an d e xte rn al ca ller s w ho need as sis tanc e are ro ut ed t o the O pe ...
InfoSet 408 System Manager’s Guide 2 - 9 Issue 1 NE C A m er i ca, In c . Inte rv al B : 9–12 , S at. If y ou clos e for lun ch f rom 1:00 to 2:00 ea ch d ay , s uch as: 9 A.M.–1 P .M., 2 P .M.–5 P .M., Mo n.– Sat . Use int erv a ls A an d B Inte rv al A : 9–1 , Mo n. –S at. Inte rv al B : 2–5 , Mo n. –S at. Ref er to : Recording ...
Setting Up Y our System 3 - 1 Setting Up Y our Syste m S ECTION 1 U NDER STAND ING Y OUR S YSTEM S ETUP As pa rt of i nsta llation , you r te chnic ian se ts up Info S etm 408 Voice Mail t o work w ith your t e lephone system and t o meet the ne eds of yo ur organ iza tion. A fter i nstall ation , ask you r tec hnic ian t o com plete the Setu p Inf ...
Issue 1 NE C Am er ica , In c . 3 - 2 InfoSet 408 System Manager’s Guide S ECTION 3 G ET T ING S TARTE D There are a few tasks you need to compl e te right away to custo mize the syst em for y our org anization . These tasks are de scribed i n the followin g check list. T o com plete the se ta sks e fficie ntly , use the foll owin g guide lines : ...
InfoSet 408 System Manager’s Guide 3 - 3 Issue 1 NE C Am er ica , In c . "Welcome to the Info Set 40 8 V oi ce Ma il syste m! No w tha t your mailb ox is open, pl ease spend a few minutes readi ng the InfoS et V oice Ma il User Guide , which introdu ces you to the n ew system. A l so, leave a short reply to t his message, so I w ill know t h ...
Issue 1 NE C Am er ica , In c . 3 - 4 InfoSet 408 System Manager’s Guide 3. Pres s 1 if yo u want to c han ge to or re ma in in holida y mode ; other w ise, pr ess 2. 4. Pres s 1 , as p rom pted, t o c hange the gre eting . 5. Rec ord y o ur gr eeting . Refer to: Using The System Manage r ’s Conversation on page 1-4 Plan ning Y our Opening Gree ...
InfoSet 408 System Manager’s Guide 3 - 5 Issue 1 NE C Am er ica , In c . Not e: Y ou tu rn holi day m ode on and off man uall y thr ou gh th e o penin g greetin g quest ion in the syst em manager’s conv ersati on. T o se t th e s ystem s ch ed ule: 1. Access t he system m anag er ’s conv ersation. 2. Se lect ac tion 6, as prom pted . 3. V er ...
Issue 1 NE C Am er ica , In c . 3 - 6 InfoSet 408 System Manager’s Guide Setting Y o ur O perator ’s E xtension a nd M ailbox on p age 3-6 Ongoin g M aintenanc e on page 5 -1 Creatin g A Special Open ing Greet ing Fo r Hol idays on pag e 5-1 S ECTION 6 S ET T ING Y OUR O PERAT OR ’ S E XTENSION AND M AILBO X During in stalla tion, you r te ch ...
InfoSet 408 System Manager’s Guide 3 - 7 Issue 1 NE C Am er ica , In c . T o rev iew o r c hang e the O pe rator m a ilbox greet ings : 1. Access t he system m anag er ’s conv ersation. 2. Se lect ac tion 8 a nd then 5, a s pr omp ted . 3. Rev iew t he gree tings for d ay mo de an d ni ght m ode a nd exc h ang e them if nece ssa ry . Setting Up ...
Issue 1 NE C Am er ica , In c . 3 - 8 InfoSet 408 System Manager’s Guide S ECTION 7 C H ANG ING THE S YSTEM M ANAG ER ’ S P AS SWOR D With the system manager ’s p assword, you can access t he syst e m manag er ’s con versa tion t o set up a nd m ainta in Inf oSet 408 V oi ce Ma il. For increased secu rity , ch ange t he s y s tem manager pa ...
T raining Users 4 - 1 T raining User s S ECTION 1 P REPARING F OR T RAINI NG T ra i n ing o n the Inf oSet 408 V o ice Ma i l System i s availabl e and be given by the t e chnici a n or t h e system manager . Pre par e a co py o f the I nfoSe t V oic e Mail User Guid e for each us er . Fill i n the syst em information o n the fro n t cover of t he ...
Issue 1 NE C Am er ica , In c . 4 - 2 InfoSet 408 System Manager’s Guide Review the cu rrent day ’s messages at a n y time. Arc hi ve ind iv idu al me s s age s fo r up to thr ee day s . Re dir ect a m e ssa ge t o an othe r mailb ox an d i nc lude an int rod uc t ion to a red ire c te d m e ssa ge . Pause messages wh i le li stening to them. C ...
InfoSet 408 System Manager’s Guide 4 - 3 Issue 1 NE C A m er i ca, In c . ex tens io n do es n ot r ing . C all t ra nsf er ap pli es to ext e rnal c a lls only . C al lers w ho d ial th e ex t en s ion di rec t ly f ro m in s ide the o ffice are not af fected. Ex pla in the b en efits o f u sing a p er sona l ID wh en a cc ess ing Info Se t 4 08 ...
Issue 1 NE C Am er ica , In c . 4 - 4 InfoSet 408 System Manager’s Guide T o red irect a new me ssa ge: 1. L iste n to the me ssage l on g e nou gh to de termi ne wh o i t is for . 2. Pres s 2 to int errup t the me ssage. 3. When the syst e m asks if you would like to re d ire ct the messag e, press 1 for Y es, an d th en e nter the app ropriat e ...
InfoSet 408 System Manager’s Guide 4 - 5 Issue 1 NE C A m er i ca, In c . m ailbox (i nstea d of transfe rring the cal l to the subscrib er ’s ex ten sio n). 4. Han g up to c o mpl ete th e c all tr ansfe r . T o t ransf er an ex tern al call er to a vo ice ma ilb ox on syst em s usin g easy m es sage acc ess : 1. Pres s th e tran sfer key . 2. ...
Maintaining Y our System 5 - 1 Maintaining Y our Syste m S ECTION 1 O NGOI NG M AINTENANC E Once y ou h ave set up InfoS et 408 V o i ce Mail an d have be come fam iliar with it, you ne ed n o mo re than a few minu tes eac h we ek to p erfor m all the ma in tenanc e. The ong oing maint enance tasks in clude: Re c ord ing s pec ia l gr eet in gs f o ...
Issue 1 NE C Am er ica , In c . 5 - 2 InfoSet 408 System Manager’s Guide The syst em has ju st one holiday g reeti ng, so you must re record it fo r each of yo ur organ izat ion’s sched ul ed hol idays . T o p ut Info set 4 08 V oi ce Mail in h olid ay mode an d crea te a holida y greet ing: 1. Access t he system m anag er ’s conv ersation. 2 ...
InfoSet 408 System Manager’s Guide 5 - 3 Issue 1 NE C A m er i ca, In c . Ch an ge th e fa x ex t ens i on n um b er . Ch an ge th e da y and nigh t gree ting s for th e Op er ator m a ilb ox . Refer to: Setting Y our O perator ’s E xtension a nd M ailbox on p age 3-6 S ECTION 4 A DDING A ND D EL ETIN G V OI CE M AILBOXES V oice mailbox e s sto ...
Issue 1 NE C Am er ica , In c . 5 - 4 InfoSet 408 System Manager’s Guide T o ad d, d ele te, o r res et a m ail box, or de lete a sec uri ty co de: 1. Access t he system m anag er ’s conv ersation. 2. Sele ct acti on 4 a nd r esp ond as pr om pted . Refer to: T rain ing Users on page 4-1 S ECTION 5 M ESSA G E G ROUPS Messa ge g ro ups e nab le ...
InfoSet 408 System Manage r ’ s Guide 5 - 5 Is s ue 1 N E C A m e r i c a , I n c . T o e d it y ou r m e s sa g e g r ou p s : 1. Acc e s s t he system m ana g e r ’ s co n ve r s a tion. 2. S e l e ct action 0 , an d r e s p ond as p ro m pt e d . R e fer to: Inf o Se t Voice M ail U s er Gu ide S ECTI O N 6 M O N I T O R I N G S YSTEM S TA T ...
Issue 1 NE C Am er ica , In c . 5 - 6 InfoSet 408 System Manager’s Guide St ops re c ord ing mes s ag es Notifies th e syste m manager that t h e system i s o ut of r ecording time Notifies ca l lers leaving messages tha t th e system is out of recording ti me T o prevent r unn ing ou t of r ecordi ng time, regul arly m on itor the a v a ilab le ...
Expanding Y our S ystem With Call Routing 6 - 1 Expanding Y o ur System W ith Call Routing S ECTION 1 O FFE RIN G C AL L R OUTI NG With c all ro uting, caller s can pr ess a singl e touc hto ne key du ring a greetin g to: Transfe r to an e xte nsio n. Hear an audi o message. Choose from a su bmenu of opti ons. Y o u can assign and activat e call-ro ...
Issue 1 NE C Am er ica , In c . 6 - 2 InfoSet 408 System Manager’s Guide Dir ect ing rout ine call s to de pa rtmen ts ( F or Sal es , pre ss 1 . Fo r Su pp ort , pre ss 2 .) Pres enti ng audi o m ess ages to an swer fr eque ntl y a ske d ques ti ons. (For bu sine ss ho urs an d dir ect ion s to our company , pre ss 1 ). Pro vi din g an a lt ern ...
InfoSet 408 System Manager’s Guide 6 - 3 Issue 1 NE C A m er i ca, In c . Call R outing Dia gra m “Hel lo. Th is is the Omn i Co mp any . Y o u may enter the ex tensi on numbe r of the pe r son yo u wish to spea k to at an y ti me d urin g thi s mess age. T o place a n or der, pres s 1. For dire cti on s to the Om ni Co mpany , p ress 2. For a ...
Issue 1 NE C Am er ica , In c . 6 - 4 InfoSet 408 System Manager’s Guide S ECTION 3 P LANNING C ALL R OU TING Use the C all Rou ting Pl an ning Wor ksheet to r ecor d call -routing key assi gnm ents an d draft the open ing and ca ll-routi ng bo x greeti ngs tha t you w ill record wh en y ou set up call routi ng for your voice mes sagin g syst em. ...
InfoSet 408 System Manager’s Guide 6 - 5 Issue 1 NE C A m er i ca, In c . Call R outing Pl a nning Wor ksheet OPENING GREETI N G Da y gre eti ng : Ni ght g ree ti ng: Defaul t acti on Call -r outing key assi gnments Day Night (n ote ex tens io n or cal l-ro uting b ox numb er) T ake message T ake message 1= 6= Say goo d-by e S ay goo d-bye 2= 7= ...
Issue 1 NE C Am er ica , In c . 6 - 6 InfoSet 408 System Manager’s Guide S ECTION 4 A SSI GNING C AL L R OUT ING K EY S Y ou can u s e to uchto ne ke ys o ne throug h nine ( 1-9) a s cal l-routi ng k eys for th e o pen ing greeti ng and f or any cal l-routing bo x you choo se t o inclu de. Do n ot u se z e ro (0 ) as a c all-r outin g key . It sh ...
InfoSet 408 System Manager’s Guide 6 - 7 Issue 1 NE C A m er i ca, In c . If you like, yo u c an ch ang e the day an d nigh t de fault a ctio n for ea ch call-r outing greet in g to one of t he f ollo wing actions : T a k e a (p ubl ic) m es s ag e Route to th e operator Ro ut e t o a not h er ex t e nsion Re t urn to the op eni ng gree t ing Say ...
Issue 1 NE C Am er ica , In c . 6 - 8 InfoSet 408 System Manager’s Guide A da y gr eetin g fo r ea ch c a ll-ro utin g b ox t hat calle rs reac h b y us ing a ca ll- rou ting ke y . A n ight gr eeting for eac h call-r outing box. (Thi s is o ptio na l. I f no nigh t gre etin gs ar e re cord ed fo r a c all- rou ting bo x, the system play s t he d ...
InfoSet 408 System Manager’s Guide 6 - 9 Issue 1 NE C A m er i ca, In c . S ECTION 7 T ESTING C AL L R OUT I NG T esting ens ures that e ve ry call -rou ting key , g reeti ng, and def aul t actio n works correc tly . Begi nning w ith the op ening gree ting, y ou can test all of the c all-ro uting opt ions av a ilab le to c a llers us ing the foll ...
L ™ L ? ...
NEC 760417のメーカーから受け取ることができるドキュメントは、いくつかのグループに分けられます。その一部は次の通りです:
- #BRANDの図面#
- 760417の取扱説明書
- NECの製品カード
- パンフレット
- またはNEC 760417の消費電力シール
それらは全部重要ですが、デバイス使用の観点から最も重要な情報は、NEC 760417の取扱説明書に含まれています。
取扱説明書と呼ばれる文書のグループは、NEC 760417の取り付け説明書、サービスマニュアル、簡易説明書、またはNEC 760417のユーザーマニュアル等、より具体的なカテゴリーに分類されます。ご必要に応じてドキュメントを検索しましょう。私たちのウェブサイトでは、NEC 760417の製品を使用するにあたって最も人気のある説明書を閲覧できます。
NEC 760417デバイスの取扱説明書はどのようなものですか？
取扱説明書は、ユーザーマニュアル又は単に「マニュアル」とも呼ばれ、ユーザーがNEC 760417を使用するのを助ける技術的文書のことです。説明書は通常、全てのNEC 760417ユーザーが容易に理解できる文章にて書かれており、その作成者はその分野の専門家です。
NECの取扱説明書には、基本的な要素が記載されているはずです。その一部は、カバー/タイトルページ、著作権ページ等、比較的重要度の低いものです。ですが、その他の部分には、ユーザーにとって重要な情報が記載されているはずです。
1. NEC 760417の説明書の概要と使用方法。説明書にはまず、その閲覧方法に関する手引きが書かれているはずです。そこにははNEC 760417の目次に関する情報やよくある質問、最も一般的な問題に関する情報を見つけられるはずです。つまり、それらはユーザーが取扱説明書に最も期待する情報なのです。
2. 目次。NEC 760417に関してこのドキュメントで見つけることができる全てのヒントの目次
3. NEC 760417デバイスの基本機能を使うにあたってのヒント。 NEC 760417のユーザーが使い始めるのを助けてくれるはずです。
4. トラブルシューティング。NEC 760417に関する最も重要な問題を診断し、解決するために役立つ体系化された手続き
5. FAQ。よくある質問
6. 連絡先。一人では問題を解決できない場合に、その国におけるNEC 760417のメーカー/サービスへの連絡先に関する情報。
NEC 760417についてご質問がありますか？
次のフォームを使用してください
見つけた説明書を読んでもNEC 760417の問題を解決できない場合、下記のフォームを使用して質問をしましょう。ユーザーのどなたかがNEC 760417で同様の問題を抱えていた場合、その解決方法を共有したいと考えるかもしれません。