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Avaya DEFINITY Communications System Generic 1 - page 1
DEFINITY® Communications System Generic 1 and Generic 3 and System 75 8520T Voice Terminal User's Guide ...
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Avaya DEFINITY Communications System Generic 1 - page 2
NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&a ...
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Avaya DEFINITY Communications System Generic 1 - page 3
Contents Your ISDN 8520T Voice/Data Terminal 1 What the Features Do 5 Fixed (Button) Features 5 Display and Softkey Features 6 Switch Features 8 The Fixed (Button) Features 9 The Display and Softkey Features 10 How to Use the Switch Features 11 Special Instructions 11 Conventions Used in This Section 11 Quick Reference Lists (At the Back of This Gu ...
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Avaya DEFINITY Communications System Generic 1 - page 4
Your ISDN 8520T Voice/Data Terminal Before you begin using your ISDN 8520T voice/data terminal, familiarize yourself with the voice/data terminal features, lights, jacks, and other components available to you. To help you do this, Figures 1 and 2 show you the top and bottom views of the 8520T voice/data terminal. Handset Telephone number card Volum ...
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Avaya DEFINITY Communications System Generic 1 - page 5
The 8520T voice/data terminal components pictured in Figure 1, the top view, are described below and on the next two pages. For your convenience, they are listed alphabetically. Call appearance/feature buttons Conference button Designation card Dial pad Display control buttons These 20 buttons are devoted either to handling incoming and outgoing ca ...
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Avaya DEFINITY Communications System Generic 1 - page 6
Mute button Redial button Softkeys Speaker button Telephone number card Transfer button Volume control button For turning off (and then back on again) the microphone of the handset or the speakerphone so the other person on the call cannot hear you. For automatically redialing the last number you dialed from the dial pad. The 10 unlabeled buttons l ...
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Avaya DEFINITY Communications System Generic 1 - page 7
The various components which appear on the bottom of the 8520T voice/data terminal are shown in Figure 2 and explained below. Adjunct jack Used for connecting an external speakerphone, a headset adaptor, or other adjunct equipment. The jack is labeled “ADJUNCT.” WARNING: Do not insert the handset cord into the “ADJUNCT” jack. It will cause ...
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Avaya DEFINITY Communications System Generic 1 - page 8
What the Features Do Here are brief descriptions of the features which you can use with an ISDN 8520T voice/data terminal connected to a DEFINITY Communications System Generic 1 or Generic 3. The following descriptions include what each one does and how you might want to use it. The features in this section are divided into three main categories: F ...
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Avaya DEFINITY Communications System Generic 1 - page 9
Message Retrieval Your Message light goes on to let you know that a caller has left a message. Follow your System’s message retrieval procedures to get your message. Mute Turns off the microphone associated with the handset or the speakerphone, whichever is currently active. Use when you want to confer with someone in the room with you, but you d ...
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Avaya DEFINITY Communications System Generic 1 - page 10
Data Indicator Set your display so you receive confirmation whenever an active data call is in progress. Directory Used to create, view, edit, or call entries in your personal directory. This directory can include up to 144 extensions or outside numbers and the names of the associated party. Once your Directory is set up, you can delete entries and ...
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Avaya DEFINITY Communications System Generic 1 - page 11
Switch Features Abbreviated Dialing Allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature code. There are four possible types of lists—personal, group, system, and enhanced—and you can have a total of three out of the four ...
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Avaya DEFINITY Communications System Generic 1 - page 12
The Fixed (Button) Features For procedures for all of the Fixed (Button) Features described in What the Features Do (such as Conference, Drop, Hold, and Transfer), refer to the DEFINITY Communications System ISDN 8520T Voice/Data Terminal User’s Manual, 555-021-758, shipped in the box with the voice/data terminal. You can also order the user’s ...
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Avaya DEFINITY Communications System Generic 1 - page 13
The Display and Softkey Features For procedures for all of the Display and Softkey Features described in What the Features Do (such as Call Log, Directory, and Self-Test), refer to the DEFINITY Communications System ISDN 8520T Voice/Data Terminal User’s Manual, 555-021-758. This manual is shipped in the box with the voice/data terminal. You can a ...
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Avaya DEFINITY Communications System Generic 1 - page 14
How to Use the Switch Features Since your 8520T voice/data terminal is connected to a DEFINITY Communications System Generic 1 or Generic 3, you may be able to use some of the features listed in this section. Check with your system manager to see which of these features have been assigned to your voice/data terminal. Special Instructions Before you ...
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Avaya DEFINITY Communications System Generic 1 - page 15
[ Feature ] Each of these boxes represents a button that has a feature assigned to it. The button is labeled with the feature name. [handset tone] The tone that appears in brackets after a step indicates what you should hear from your handset (or the speakerphone, if appropriate) after successfully performing that step. For a list of tones and thei ...
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Avaya DEFINITY Communications System Generic 1 - page 16
Abbreviated Dialing ■ To program or reprogram an outside number, extension, or feature code into a personal list 1 2 3 4 5 6 7 8 On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you want to program as items on your personal list(s) Note: Each telephone number or feature code is stored as a separate list ...
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Avaya DEFINITY Communications System Generic 1 - page 17
Automatic Callback ■ To automatically place another call to an 1 Press [ Auto Callback ] during call attempt [confirmation dial tone] extension that was busy or did not answer ● Green light goes on steadily until call is completed or canceled 2 Hang up ● You will receive a 3-burst priority ring when the extension you attempted to call is avai ...
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Avaya DEFINITY Communications System Generic 1 - page 18
Call Forwarding All Calls ■ To temporarily redirect all calls to an extension or outside number of your choice 1 2 3 Press [ Call Forward ] or Dial Call Forward code [dial tone] Note: If you have console permission, you may next dial extension number whose calls are to be forwarded. Dial extension or number where calls will be sent [confirmation ...
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Avaya DEFINITY Communications System Generic 1 - page 19
To return to a call parked at your extension 1 Press [ Call Park ] or Dial Answer Back code and then your extension number ● You are connected to call To retrieve parked call 1 Dial Answer Back code [dial tone] from any extension 2 Dial extension where call is parked [confirmation tone] Note: If you receive intercept tone, parked call has been di ...
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Avaya DEFINITY Communications System Generic 1 - page 20
Leave Word Calling ■ To leave a message after 1 Press [ LWC ] before hanging up your handset dialing an extension [confirmation tone] (when your call is not Message light goes on at called voice/data answered, you hear ● terminal coverage or busy tone, or you have been put on Note: If reorder tone is heard, message is not hold) stored; try agai ...
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Avaya DEFINITY Communications System Generic 1 - page 21
Priority Calling ■ To place a priority call 1 Press [ Priority ] or Dial Priority Calling code 2 Dial extension 3 Wait for called party to answer [dial tone] Send All Calls ■ To send all incoming calls 1 Press [ Send All Calls ] (except priority calls) or Dial Send All Calls code immediately to coverage [confirmation tone] Note: You may hear a ...
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Avaya DEFINITY Communications System Generic 1 - page 22
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver) or speakerphone. Ringing Tones ● 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. ● ● 3 rings — A priority call from another extension, or from an Auto ...
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Avaya DEFINITY Communications System Generic 1 - page 23
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages. ...
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Avaya DEFINITY Communications System Generic 1 - page 24
group list One of the four types of Abbreviated Dialing lists; programmable only by the system manager. Contains telephone numbers useful to members of a specific group, and stores each of those numbers as a 2-digit list item. handset The handheld part of the voice/data terminal you pick up, talk into, and listen from. Also known as the receiver. p ...
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Avaya DEFINITY Communications System Generic 1 - page 25
system list One of the four types of Abbreviated Dialing lists; programmable only by the system manager. Contains telephone numbers helpful to all system users, and stores each of those numbers as a 2-digit list item. system manager The person responsible for specifying and managing the operation of features for all the voice and data equipment in ...
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Avaya DEFINITY Communications System Generic 1 - page 26
Quick Reference Lists Feature Access Codes Feature Code Feature Code ABBREVIATED DIALING List 1 List 2 List 3 CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back ...
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Avaya DEFINITY Communications System Generic 1 - page 27
Abbreviated Dialing* Miscellaneous Personal List 1 Personal List 2 Personal List 3 Description Extension Item No. Name Name Name Message Attendant AUDIX 1 2 3 4 5 6 7 8 9 0 Trunk Codes Description Code * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your System Manager ...
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Avaya DEFINITY Communications System Generic 1 - page 28
AT&T 555-230-767 Issue 1 November 1993 Graphics© AT&T 1988 ...
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