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Follett HCE1000W - page 1
HCE1000A, HCE1000W 50Hz Icemaker s 801 Church Lane • Easton, P A 18040, USA T oll free (800) 523-9361 • (610) 252-7301 F ax (610) 250-0696 • www .follettice.com Following installation, please forwar d this man ual to the appr opriate operations person. Operation and Ser vice Manual After Serial Number C20000 Order par ts online www .f olletti ...
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Follett HCE1000W - page 2
2 Follett Corporation Equipment Return P olicy Follett equipment ma y be returned for credit under the f ollowing conditions: 1. The equipment is new and unused. 2. A return author ization number has been issued b y customer service within 30 days after shipment. 3. Follett receiv es the equipment at the f actor y in Easton, P A within 30 da ys aft ...
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Follett HCE1000W - page 3
3 W elcome to Follett Corporation Specifications Operation Cleaning W eekly e xterior care Monthly condenser cleaning Semi-annual e vaporator cleaning Service Icemaker operation W ater system Electrical system Normal control board operation T est points Time dela y and self-flushing jumpers Error faults Hard error Soft errors Rela y output indicati ...
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Follett HCE1000W - page 4
4 W elcome to Follett F ollett equipment enjo ys a well-deser v ed reputation for e xcellent perf or mance, long-term reliability and outstanding after-the-sale suppor t. T o ensure that this equipment delivers the same degree of service, we ask that you re view the installation manual (pro vided as a separate document) bef ore beginning to install ...
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Follett HCE1000W - page 5
5 Specifications Electrical Each icemaker requires its o wn separate circuit with electrical disconnect within 10 ft (6m). Equipment ground required. Standard electrical – 220-240/50/1 Maximum icemak er fuse – 15 amps Amperage – 11 amps Maximum pow er – 3600 watts Climatic class – N 6 ft (2m) cord provided on icemak er CA UTION • Plug m ...
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Follett HCE1000W - page 6
6 Dimensions and c learances Entire front of icemaker m ust be clear of obstructions/connections to allow remov al. 1" (26mm) clearance abov e icemaker f or ser vice. 1" (26mm) minimum clearance on sides . The intake and e xhaust air grilles must provide at least 150 sq in (968 sq cm) of open area. Air-cooled model HCE1000A icemakers – ...
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Follett HCE1000W - page 7
7 Operation Cleaning and preventive maintenance (all models) Note: Do not use bleach to sanitiz e or clean the icemaker . Preventive maintenance P eriodic cleaning of Follett’ s icemaker system is required to ensure peak perf or mance and delivery of clean, sanitar y ice. The recommended cleaning procedures that follo w should be performed at lea ...
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Follett HCE1000W - page 8
8 2. Mix 1 gallon (3.8L) 120˚F (49˚C) w ater and 7 ounces (198g) (one 7 ounce pack et of Follett Saf eCLEAN ice machine cleaner , par t# 00132001). Locate cleaning cup . Fill until HI W A TER light comes on (Fig. 2). Note: Do not use bleach to sanitize or clean the icemaker . HI W A TER Fig. 2 12 Fig. 3 LO W A TER N A E L C Fig. 4 3. Replace co v ...
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Follett HCE1000W - page 9
9 HI W A TER Fig. 5 12 Fig. 6 Fig. 7 5. Mix 1 gallon 120˚F (49˚C) w ater and 1.6 ounces (48ml) NU-CALGON IMS-II SANITIZER. Fill until HI W A TER light comes on (Fig. 5). Note: Do not use bleach to sanitize or clean the icemaker . 6. Replace co ver on cleaning cup . W ait until machine restar ts. Machine will sanitize, then flush 3 times in appro ...
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Follett HCE1000W - page 10
10 Fig. 8 1 2 3 16" (407mm) Fig. 9 Fig. 10 8. Disconnect coupling as sho wn (Fig. 8). 9. Using disposab le f ood ser vice grade glo ves, inser t dr y Sani-Sponge™ (kit par t# 00132068). Ne xt, inser t Sani-Sponge soaked in Nu-Calgon IMS-II sanitizer solution. Push both Sani-Sponges down ice transport tube with supplied pusher tube (Fig. 9). ...
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Follett HCE1000W - page 11
11 Fig. 11 Fig. 12 11. Reconnect coupling. Press power s witch ON. Ice pushes Sani-Sponges through tube (Fig. 11). 12. Place a sanitary (2 gallon or larger) container in bin or dispenser to collect Sani-Sponges and ice f or 10 minutes. Collect 5.5 lbs of ice from unit. Discard ice and Sani-Sponges (Fig. 12). ...
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Follett HCE1000W - page 12
12 Service Icemaker operation (all models) F ollett’ s icemaker consists of fiv e distinct functional systems cov ered in detail as follows: • W ater system • Electrical control system • Mechanical assemb ly • Refrigeration system • Bin full The Horizon icemaker overview The F ollett Horizon icemaker uses a horizontal, cylindrical e vap ...
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Follett HCE1000W - page 13
W ater level diagram 13 W ater system The water le vel in the e vaporator is controlled b y a f eed solenoid and le vel detecting sensors . Ref erencing the diagram belo w , water sensing rods e xtend down into the reser v oir at the end of the e vapor ator assembly . The system works via electrical conductivity as follows: One of the longest probe ...
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Follett HCE1000W - page 14
14 Electrical system Normal control boar d operation The PC board indicator lights provide all the inf or mation necessar y to determine the machine's status. Green indicator lights generally represent “go” or normal operation; Y ello w indicators represent nor mal off conditions; Red indicators generally represent alarm conditions, some o ...
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Follett HCE1000W - page 15
15 T est points: The Horizon PC board incor porates on-board test points that can be used to determine various electrical outputs. The test point holes allow a standard probe to be inser ted for quic k voltage measurement. F or 208-230 systems, use TP-4 (L2) as the common for testing outputs f or solenoids, motors, etc. Error faults: The Horizon PC ...
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Follett HCE1000W - page 16
16 00123232R10 801 CHURCH LANE EAST ON, P A 18040, USA 800-523-9361 OR 610-252-7301 FOR SER VICE CALL: ON THE WEB: www .follettice.com LE LE 2 LOW NORM 6 HIGH NORM LE 3 COM LE 4 ALARM LE LOW 7 LE 8 CLOG DRAIN COM W A TER LEVEL OUT (light on) -V (3 WIRE) +V RETURN (CONT ACT CLOSURE) BIN FULL S3 CLEAN MOM S2 PURGE MAINT OR INPUT 2 1 2 3 4 J51 RED / G ...
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Follett HCE1000W - page 17
17 Compressor data Compressor current draw at 230 V A C Air-cooled Ambient air temp . 60˚F/16˚C 70˚F/21˚C 80˚F/27˚C 90˚F/32˚C 100˚F/38˚C 7.1 7.5 7.8 7.8 8.1 W ater-cooled Condenser water temp 50˚F/10˚C 60˚F/16˚C 70˚F/21˚C 80˚F/27˚C 90˚F/32˚C 7.0 7.0 7.4 6.7 8.0 Locked r otor amps 54 Gearmotor data Brother Gearmotor current 2.8A ...
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Follett HCE1000W - page 18
18 Mechanical system Evaporator disassemb ly 1. Press PURGE b utton to purge ev aporator , and then turn power OFF . 2. Unscre w and remove stream divider as sho wn. 3. Unplug and remo v e gear motor as shown. 4. Remo v e all traces of petrol-gel from the auger shaft. Fig. 13 Fig. 14 Fig. 15 5. Unscre w and disconnect transpor t tube from louvered ...
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Follett HCE1000W - page 19
19 Fig. 16 8. Loosen n ut on V -band clamp and remove . 9. Remo v e V -band clamp from front of ev aporator . 10. Remove main housing as sho wn. Fig. 17 11. Remove and discard mating ring and seal. 12. Carefully remo ve auger . ...
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Follett HCE1000W - page 20
20 Lube with soap touch Do not Cardboard disc Fig. 19 3. Press ne w mating r ing into main housing as shown. 4. Lube the shaft with liquid soap in the area sho wn and slip on seal and spring. Note: Do not touch the sealing surf aces. Use cardboard disk to install. Fig. 20 5. Reinstall main housing as shown. Fig. 18 Evaporator reassemb ly 1. Remo v ...
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Follett HCE1000W - page 21
21 Fig. 22 11. Reconnect transpor t tube to louvered docking assemb ly . 12. Plug sensor in at the electr ical bo x. 13. Reconnect vent tube to the shuttle housing as shown. Apply petrol-gel Fig. 23 14. Apply a light coat of petrol-gel compound to the auger shaft. 15. Install gear motor , making sure that insulation is properly seated between gear ...
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Follett HCE1000W - page 22
22 Fig. 25 20. Remove bolt and reinstall the w asher and bolt. Place retainer ov er bolt and secure with nut and washer . Apply petrol-gel Fig. 26 21. Lubr icate body of stream div er ter with petrol-gel and reinstall. 22. Plug gear motor power cord into electrical bo x. Fig. 24 17. Inser t a bolt into the auger shaft and finger tighten. 18. Using ...
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Follett HCE1000W - page 23
23 High pressure vapor high side refrigeration line run filter dryer thermostatic expansion valv e high side service por t low side service por t condenser heat exchanger low side refrigeration line run compressor High pressure liquid Low pressure liquid Low pressure v apor Refrigeration system diagram Air temperature Air-cooled condenser s 60˚F/1 ...
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Follett HCE1000W - page 24
24 Refrigeration charge All ser vice on refrigeration systems must be perf or med in accordance with all feder al, state and local laws . It is the responsibility of the technician to ensure that these requirements are met. Recharging icemaker to other than f actor y specifications will v oid the warranty . R404A icemaker char ge specifications Mod ...
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Follett HCE1000W - page 25
25 “Bin full” detection system The F ollett Horizon icemaker incorporates a unique “bin full” detection system that consists of the shuttle and actuator . The shuttle incor porates a flag and sensor . Referencing the figure belo w , the nor mal running position of the flag is down, out of the sensor . When the bin fills to the top and ice c ...
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Follett HCE1000W - page 26
26 T roub leshooting Please see “Ser vice” section for a description of each function. 1. Ice machine is in running condition but not making ice . 2. The CPU is not flashing. 3. Machine in TIME DELA Y without full bin. 4. Ice machine is not making ice . Lock ed in PURGE. 5. Ice machine is not making ice . HI AMPS. 6. Ice machine is not making i ...
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Follett HCE1000W - page 27
27 7. Ice machine is not making ice . Drain clog. 8. Ice machine is making ice . Excessive w ater in bin or coming into bin from transpor t tube. 9. Ice machine is not making ice . Lo water . 1. Remov e kink or bloc kage from drain hose. 2. Re-route floor drain. 3. Clean area around drain sensor and/or replace Drain solenoid v alv e. 1. Clean or re ...
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Follett HCE1000W - page 28
28 Replacement par ts Evaporator assemb ly Order parts online www .follettice.com 8 9 12 11 10 37 28 39 40 23 34 38 41 33 29 35 17 18 18 31 30 26 23 24 25 24 24 27 23 36 32 23 13 14 15 16 1 3 19 17 23 28 18 5 20 21 22 7 2 4 6 ...
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Follett HCE1000W - page 29
29 Reference # Description P art # 1 T ube, ice transpor t, molded 00130666 2 Shuttle assembly (includes 00115600 & 0013066) 00130815 3 Switch, optical 00130849 4 Compression nozzle 00115774 5 Elbow , water 00134502 6 Gasket, shuttle 00115600 7 Stream divider 00142513 8 A uger bolt 00116988 9 W asher 00161513 10 Retainer , auger bolt 00161366 1 ...
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Follett HCE1000W - page 30
Air-cooled assemb ly 30 Order parts online www .follettice.com 12 11 5 13 14 15 6 4 1 2 3 8 7 10 9 ...
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Follett HCE1000W - page 31
31 Reference # Description P art # 1 Condenser (includes 00130922) 00130914 2 Shroud, condenser 00130922 3 F an motor assembly 00130930 4 Electrical box suppor t 00156035 5 Cut-out, high pressure saf ety 00117077 6 Insulation, bulb , TXV 00106534 7 Drier 502724 8 V alve, e xpansion, ther mal (includes 502830 and 00106534) 00130997 9 Insulation, TXV ...
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Follett HCE1000W - page 32
32 W ater-cooled assembly Order parts online www .follettice.com 5 11 12 13 13 10 6 19 20 17 18 1 4 2 8 7 9 15 16 15 12 14 3 11 ...
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Follett HCE1000W - page 33
33 Reference # Description P art # 1 Electrical box suppor t 00156035 2 Elbow , water 00129486 3 V alve, w ater regulating 00131052 4 Union, water 202148 5 Cut-out, high pressure saf ety 00117077 6 Insulation, bulb , TXV 00106534 7 Drier 502724 8 V alve, e xpansion, ther mal (includes 502830 and 00106534) 00130997 9 Insulation, TXV 502830 10 Conden ...
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Follett HCE1000W - page 34
34 Electrical bo x 1 2 6 4 5 7 8 9 10 3 15 14 13 12 11 Order parts online www .follettice.com ...
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Follett HCE1000W - page 35
35 Reference # Description P art # 1 Cov er , electrical box, air/w ater-cooled 00130872 2 Board, control circuit, 240V (includes 00130906) 00132902 3 Stand off ’ s (set of 6) 00130906 4 Capacitor , compressor r un 00121814 5 Clamp , run capacitor 00117044 6 Rela y , compressor star ting 00141648 7 Contactor 00117010 8 Capacitor , compressor star ...
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Follett HCE1000W - page 36
36 Integration kit – top-mount and Satellite-fill Order parts online www .follettice.com 8 7 6 5 4 11 12 11 12 8 7 6 5 4 13 2 1 10 2 2 10 9 2 1 T op mount configuration Satellite-fill configuration ...
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Follett HCE1000W - page 37
37 Reference # Description P art # 1 Shuttle actuator 00171322 2 Clamp 500377 3 Actuator elbow (includes 00167122 and 209100) 00171264 4 Screws 209100 5 Gasket 00167122 6 Actuator body 00171272 7 Gasket, coupling 00126532 8 Ring, locking (includes 00126532) 00171371 9 Ice transpor t tube, 10' (3m) 00171280 9 Ice transpor t tube, 20' (6m) ...
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Follett HCE1000W - page 38
38 Skins assembly 13 8 14 9 10 11 17 12 1 2 3 4 5 6 7 Product Module No. Service No. Stock Module Identification Plate 208264 N S F U L L U R FU L L L O A D A M P S M O T O R CO M P R E S S O R T H E RM A L L Y P R O T E CTE D M A X . B R A N C H C IR C U I T F U S E SI Z E M I N . B R A N C H C IR C U I T A M P A C I T Y D E S IG N P R E S S U RE ...
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Follett HCE1000W - page 39
39 Reference # Description P art # 1 Grille, intake 00122846 2 F ront cover , air- & water-cooled (includes 00122846) 00130625 3 T ubing, water , 1/4" OD 502079 4 T ubing, drain 00144923 5 Fitting, drain 00109728 6 Fitting, water inlet 502924 7 Elbow , water inlet 502925 8 Coupling (includes 00144675) 00171207 9 O r ing 00144675 10 Bulkhea ...
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Follett HCE1000W - page 40
801 Church Lane • Easton, P A 18040, USA T oll free (800) 523-9361 • (610) 252-7301 F ax (610) 250-0696 • www .follettice.com 00171629R00 05/07 ...
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