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Avaya 9640G - page 1
Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide 16-602403 Issue 1 December 2007 ...
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Contents Notices .............................................................................................................5 Introduction to the 9640/9640G SIP IP Telephone .......................................7 Overview ...........................................................................................................................7 ...
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Forwarding Calls .......................................................................................... 20 Send all Calls .................................................................................................................. 20 Call Forwarding .......................................................................................... ...
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About Logging In to and Out of Your Telephone ...................................... 31 Logging in to your telephone extension .......................................................................... 31 Logging out of your telephone extension ........................................................................ 31 Index ....................... ...
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Notices © 2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Note: Usin ...
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6 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide ...
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Introduction to the 9640/9640G SIP IP Telephone Your telephone provides many features, including a Phone screen to view and manage your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail. The 9640/9640G SIP IP Telephone provides this information in color. The "G" des ...
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Name Description Message Waiting Indicator An illuminated red light in the upper-right corner of your phone indicates you have voicemail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call. Missed Call Indicator The icon on the Call Log button is illuminated when you have missed calls. The top line ...
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You can also select a line or feature without scrolling by pressing the corresponding line button. About Icons The icons in the following table indicate the state of a call, navigation choices, or the status of a contact whose presence you are tracking. Table 2. Icons in the Telephone Display Icon Description #X Number of calls missed, where # repr ...
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Telephone Stand You can adjust the display screen to different angles. To move the display screen, gently pull from the top of the display screen towards you. As you pull the screen towards you, you will hear a clicking sound. Each of these clicks is a locking position for the display screen. Gently push on the display screen to adjust the screen t ...
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Assign Favorites Entries lets you build a list of up to nine favorite contacts or features. See Setting up favorites for more information. Application Settings includes choices for personalizing button labels, turning call logging on or off and including bridged calls in your call log. Screen & Sound options includes choices for adjusting your ...
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Configuring call timers You can set your call settings to display the duration of calls. You can turn the call timer display on or off. 1. Press Avaya Menu . 2. Select Options & Settings... 3. Press Select or OK . 4. Select Call Settings. 5. Press Select or OK . 6. Select Display Call Timers. 7. Press Change or OK or use the Left/Right arrows t ...
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Setting dialing options Your phone has two dialing options. You can dial as you normally would, for example, pick up the handset, get a dial tone, and dial the number you want (on-hook dialing). Or, you can set "edit dialing" which mimics how you dial a call on a cell phone - you can enter all or part of the number, backspace to correct a ...
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Adjusting the brightness of the display 1. Press Avaya Menu . 2. Select Options & Settings... 3. Press Select or OK . 4. Select Screen & Sound Options... 5. Press Select or OK . 6. Select Brightness. 7. Press Select or OK . 8. Scroll to the right or left to adjust the brightness. 9. Press Save or OK . Turning button click sounds on and off ...
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Changing the background logo If your system administrator has set up an alternate background choice, you can change the logo your screen displays. 1. Press Avaya Menu . 2. Select Options & Settings... 3. Press Select or OK . 4. Select Screen and Sound Options... 5. Press Select or OK . 6. Select Background Logo. 7. Press Change or OK or use the ...
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Turning automatic gain control on or off 1. Press Avaya Menu . 2. Select Options & Settings... 3. Press Select or OK . 4. Select Advanced Options... 5. Press Select or OK . 6. Select Automatic Gain Control... 7. Press Select or OK . 8. Select the device (Handset, Headset, or Speaker) for which you want to turn AGC on or off. 9. Press Change or ...
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5. Press Select or OK. 6. To unassign an existing speed dial contact, scroll to the line you want to unassign and press Clear . Proceed to the next step to reassign that number. 7. To add a speed dial contact, scroll to the first unassigned line and press the Assign softkey or the OK button. 8. Scroll to the contact you want to assign and press Sel ...
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Sending an incoming call directly to voicemail Scroll right to access the Feature menu and select the Transfer to Voicemail feature. Ignoring an incoming call Press Ignore to turn off the ringer for an incoming call. Making a Call If you are not on a call, simply dial the number you want to call. If your dialing option is set to "editable" ...
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Speed dialing a person On the Phone screen, press and briefly hold the dialpad key assigned to the person you want to call. Note: To assign speed dial numbers to up to 10 contacts, see Setting up speed dialing. Autodialing a pre-assigned number Your system administrator may set up frequently called numbers such as Information Technology or the Help ...
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Avaya 9640G - page 20
Putting a Call on Hold 1. Press Phone to view the main Phone screen, if necessary. 2. If you are not active on the line you want to put on hold, select that line. 3. Press Hold . Note: A hold timer may display when you put a call on hold. For more information, see Configuring call timers . 4. Press Resume to retrieve the call. Transferring a Call 1 ...
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4. Press OK to turn the call forwarding feature off if it is already on. Turning off call forwarding 1. Press Forward to access the main Forwarding menu. 2. Press Select or OK to turn call fowarding off or to turn it on if it is already off. Note: When you turn off the Call Forwarding feature, you hear a confirmation tone. Conference Calls You can ...
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Answering a call on a bridged line Answering a call on a bridged line is basically the same as a call on a primary line. Joining a call on a bridged line You can join an existing call on a bridged line. 1. Select the bridged call in progress that you want to join. 2. Press Bridge . Making an outgoing call on a bridged line When you make a call on a ...
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Avaya 9640G - page 23
Viewing Contacts details 1. Press Contacts . 2. Select the contact you want to view. 3. Press Details to see the information available for that contact. 4. Press the appropriate softkey to call or edit this contact, delete this contact, or return to the Contacts screen. Adding a new contact You can add up to six numbers for a contact. Selecting &qu ...
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Deleting a contact 1. Press Contacts . 2. Select the contact you want to delete. 3. Press More > Delete . 4. Press Yes to confirm. Note: If you press No prior to pressing Yes , your contact information will not be removed. Call Log When you have one or more missed calls, the Call Log button lights and the Missed Calls icon and the number of miss ...
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from the call log. However, if you are viewing the All Calls list, pressing Clear All deletes all calls from the call log. 1. Press Call Log . 2. Select the list you want to delete. 3. Press More > Clear All to delete all of the entries in the list you are viewing. 4. Press Yes to confirm. Turning off call logging You can turn call logging on or ...
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Accessing the Features menu From the Phone screen, scroll right to access the Features menu. Note: To return to the main Phone screen, press Phone or scroll to the left. Note: The icon next to a feature indicates the feature is available and the icon next to a feature indicates the feature is not available.The LED next to the feature name indicates ...
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Call Forwarding when your line is busy or you don't answer The Call Forward Busy/No Answer feature allows you to set a number to which your calls will be forwarded when your line is busy or when you don't answer a call. already on. You must enter the telephone number where the calls will be forwarded each time you use this feature. 1. Sel ...
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1. During an active call, scroll right from the Phone screen to access the Features menu. 2. If necessary, scroll down to Call Park and press OK or just press the corresponding line button. 3. At the other telephone, press the Call Park line/feature button to unpark the call. Unparking a call Use the Call Unpark feature to release a call from the e ...
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Avaya 9640G - page 29
1. During an active call, scroll right from the Phone screen to access the Features menu. 2. If necessary, scroll down to OTR and press OK or just press the corresponding line button to start recording the call. Note: Some countries, states, and localities have laws that determine if and under what circumstances you can record telephone conversatio ...
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call to your cell phone and move away from your desk. This feature is programmed by your system administrator. 1. During an active call, scroll right from the Phone screen to access the Features menu. 2. Select the Extend Call feature. 3. Press OK to send the call to your cell phone. 4. Answer the call on your cell phone. The call remains active on ...
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Table 3. Web Browser Softkey Icons & Labels Icon Description Home or Softkey that exits the current Web application or function and displays the Home page. Softkey that refreshes the display (re-display the current Web page). More or Softkey that displays additional softkeys pertaining to the Web page, application, or function being performed. ...
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Logging out of your telephone extension 1. Press Avaya Menu . 2. Scroll down and select Log Out. 3. Press Yes or OK . 4. Press Log Out to confirm. Note: Your contacts, speed dial settings, favorites, and Autodial numbers are saved during logout and are available the next time you log in to your extension. Logging out of your telephone extension 32 ...
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Index A Active calls directing to cell phone ............................ 30 AGC ............................................................ 16 application integration ................................. 15 Applications Contacts................................................. 22 Audio path on-hook .................................................. ...
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Features about ...................................................... 25 accessing ............................................... 26 Forwarding Calls about ...................................................... 20 Forwarding a call ................................................. 20 , 27 turning off ............................................... ...
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Speaker ...................................................... 16 Speed Dialing setting up ............................................... 16 Speed dialing calling a person...................................... 19 T Telephone display icons about ........................................................ 9 Telephone Stand about ....................... ...
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Index 36 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide ...
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