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Manual Avaya 9640G

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  • Avaya 9640G - page 1

    Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide 16-602403 Issue 1 December 2007 ...

  • Avaya 9640G - page 2

    Contents Notices .............................................................................................................5 Introduction to the 9640/9640G SIP IP Telephone .......................................7 Overview ...........................................................................................................................7 ...

  • Avaya 9640G - page 3

    Forwarding Calls .......................................................................................... 20 Send all Calls .................................................................................................................. 20 Call Forwarding .......................................................................................... ...

  • Avaya 9640G - page 4

    About Logging In to and Out of Your Telephone ...................................... 31 Logging in to your telephone extension .......................................................................... 31 Logging out of your telephone extension ........................................................................ 31 Index ....................... ...

  • Avaya 9640G - page 5

    Notices © 2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Note: Usin ...

  • Avaya 9640G - page 6

    6 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide ...

  • Avaya 9640G - page 7

    Introduction to the 9640/9640G SIP IP Telephone Your telephone provides many features, including a Phone screen to view and manage your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail. The 9640/9640G SIP IP Telephone provides this information in color. The "G" des ...

  • Avaya 9640G - page 8

    Name Description Message Waiting Indicator An illuminated red light in the upper-right corner of your phone indicates you have voicemail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call. Missed Call Indicator The icon on the Call Log button is illuminated when you have missed calls. The top line ...

  • Avaya 9640G - page 9

    You can also select a line or feature without scrolling by pressing the corresponding line button. About Icons The icons in the following table indicate the state of a call, navigation choices, or the status of a contact whose presence you are tracking. Table 2. Icons in the Telephone Display Icon Description #X Number of calls missed, where # repr ...

  • Avaya 9640G - page 10

    Telephone Stand You can adjust the display screen to different angles. To move the display screen, gently pull from the top of the display screen towards you. As you pull the screen towards you, you will hear a clicking sound. Each of these clicks is a locking position for the display screen. Gently push on the display screen to adjust the screen t ...

  • Avaya 9640G - page 11

    Assign Favorites Entries lets you build a list of up to nine favorite contacts or features. See Setting up favorites for more information. Application Settings includes choices for personalizing button labels, turning call logging on or off and including bridged calls in your call log. Screen & Sound options includes choices for adjusting your ...

  • Avaya 9640G - page 12

    Configuring call timers You can set your call settings to display the duration of calls. You can turn the call timer display on or off. 1. Press Avaya Menu . 2. Select Options & Settings... 3. Press Select or OK . 4. Select Call Settings. 5. Press Select or OK . 6. Select Display Call Timers. 7. Press Change or OK or use the Left/Right arrows t ...

  • Avaya 9640G - page 13

    Setting dialing options Your phone has two dialing options. You can dial as you normally would, for example, pick up the handset, get a dial tone, and dial the number you want (on-hook dialing). Or, you can set "edit dialing" which mimics how you dial a call on a cell phone - you can enter all or part of the number, backspace to correct a ...

  • Avaya 9640G - page 14

    Adjusting the brightness of the display 1. Press Avaya Menu . 2. Select Options & Settings... 3. Press Select or OK . 4. Select Screen & Sound Options... 5. Press Select or OK . 6. Select Brightness. 7. Press Select or OK . 8. Scroll to the right or left to adjust the brightness. 9. Press Save or OK . Turning button click sounds on and off ...

  • Avaya 9640G - page 15

    Changing the background logo If your system administrator has set up an alternate background choice, you can change the logo your screen displays. 1. Press Avaya Menu . 2. Select Options & Settings... 3. Press Select or OK . 4. Select Screen and Sound Options... 5. Press Select or OK . 6. Select Background Logo. 7. Press Change or OK or use the ...

  • Avaya 9640G - page 16

    Turning automatic gain control on or off 1. Press Avaya Menu . 2. Select Options & Settings... 3. Press Select or OK . 4. Select Advanced Options... 5. Press Select or OK . 6. Select Automatic Gain Control... 7. Press Select or OK . 8. Select the device (Handset, Headset, or Speaker) for which you want to turn AGC on or off. 9. Press Change or ...

  • Avaya 9640G - page 17

    5. Press Select or OK. 6. To unassign an existing speed dial contact, scroll to the line you want to unassign and press Clear . Proceed to the next step to reassign that number. 7. To add a speed dial contact, scroll to the first unassigned line and press the Assign softkey or the OK button. 8. Scroll to the contact you want to assign and press Sel ...

  • Avaya 9640G - page 18

    Sending an incoming call directly to voicemail Scroll right to access the Feature menu and select the Transfer to Voicemail feature. Ignoring an incoming call Press Ignore to turn off the ringer for an incoming call. Making a Call If you are not on a call, simply dial the number you want to call. If your dialing option is set to "editable" ...

  • Avaya 9640G - page 19

    Speed dialing a person On the Phone screen, press and briefly hold the dialpad key assigned to the person you want to call. Note: To assign speed dial numbers to up to 10 contacts, see Setting up speed dialing. Autodialing a pre-assigned number Your system administrator may set up frequently called numbers such as Information Technology or the Help ...

  • Avaya 9640G - page 20

    Putting a Call on Hold 1. Press Phone to view the main Phone screen, if necessary. 2. If you are not active on the line you want to put on hold, select that line. 3. Press Hold . Note: A hold timer may display when you put a call on hold. For more information, see Configuring call timers . 4. Press Resume to retrieve the call. Transferring a Call 1 ...

  • Avaya 9640G - page 21

    4. Press OK to turn the call forwarding feature off if it is already on. Turning off call forwarding 1. Press Forward to access the main Forwarding menu. 2. Press Select or OK to turn call fowarding off or to turn it on if it is already off. Note: When you turn off the Call Forwarding feature, you hear a confirmation tone. Conference Calls You can ...

  • Avaya 9640G - page 22

    Answering a call on a bridged line Answering a call on a bridged line is basically the same as a call on a primary line. Joining a call on a bridged line You can join an existing call on a bridged line. 1. Select the bridged call in progress that you want to join. 2. Press Bridge . Making an outgoing call on a bridged line When you make a call on a ...

  • Avaya 9640G - page 23

    Viewing Contacts details 1. Press Contacts . 2. Select the contact you want to view. 3. Press Details to see the information available for that contact. 4. Press the appropriate softkey to call or edit this contact, delete this contact, or return to the Contacts screen. Adding a new contact You can add up to six numbers for a contact. Selecting &qu ...

  • Avaya 9640G - page 24

    Deleting a contact 1. Press Contacts . 2. Select the contact you want to delete. 3. Press More > Delete . 4. Press Yes to confirm. Note: If you press No prior to pressing Yes , your contact information will not be removed. Call Log When you have one or more missed calls, the Call Log button lights and the Missed Calls icon and the number of miss ...

  • Avaya 9640G - page 25

    from the call log. However, if you are viewing the All Calls list, pressing Clear All deletes all calls from the call log. 1. Press Call Log . 2. Select the list you want to delete. 3. Press More > Clear All to delete all of the entries in the list you are viewing. 4. Press Yes to confirm. Turning off call logging You can turn call logging on or ...

  • Avaya 9640G - page 26

    Accessing the Features menu From the Phone screen, scroll right to access the Features menu. Note: To return to the main Phone screen, press Phone or scroll to the left. Note: The icon next to a feature indicates the feature is available and the icon next to a feature indicates the feature is not available.The LED next to the feature name indicates ...

  • Avaya 9640G - page 27

    Call Forwarding when your line is busy or you don't answer The Call Forward Busy/No Answer feature allows you to set a number to which your calls will be forwarded when your line is busy or when you don't answer a call. already on. You must enter the telephone number where the calls will be forwarded each time you use this feature. 1. Sel ...

  • Avaya 9640G - page 28

    1. During an active call, scroll right from the Phone screen to access the Features menu. 2. If necessary, scroll down to Call Park and press OK or just press the corresponding line button. 3. At the other telephone, press the Call Park line/feature button to unpark the call. Unparking a call Use the Call Unpark feature to release a call from the e ...

  • Avaya 9640G - page 29

    1. During an active call, scroll right from the Phone screen to access the Features menu. 2. If necessary, scroll down to OTR and press OK or just press the corresponding line button to start recording the call. Note: Some countries, states, and localities have laws that determine if and under what circumstances you can record telephone conversatio ...

  • Avaya 9640G - page 30

    call to your cell phone and move away from your desk. This feature is programmed by your system administrator. 1. During an active call, scroll right from the Phone screen to access the Features menu. 2. Select the Extend Call feature. 3. Press OK to send the call to your cell phone. 4. Answer the call on your cell phone. The call remains active on ...

  • Avaya 9640G - page 31

    Table 3. Web Browser Softkey Icons & Labels Icon Description Home or Softkey that exits the current Web application or function and displays the Home page. Softkey that refreshes the display (re-display the current Web page). More or Softkey that displays additional softkeys pertaining to the Web page, application, or function being performed. ...

  • Avaya 9640G - page 32

    Logging out of your telephone extension 1. Press Avaya Menu . 2. Scroll down and select Log Out. 3. Press Yes or OK . 4. Press Log Out to confirm. Note: Your contacts, speed dial settings, favorites, and Autodial numbers are saved during logout and are available the next time you log in to your extension. Logging out of your telephone extension 32 ...

  • Avaya 9640G - page 33

    Index A Active calls directing to cell phone ............................ 30 AGC ............................................................ 16 application integration ................................. 15 Applications Contacts................................................. 22 Audio path on-hook .................................................. ...

  • Avaya 9640G - page 34

    Features about ...................................................... 25 accessing ............................................... 26 Forwarding Calls about ...................................................... 20 Forwarding a call ................................................. 20 , 27 turning off ............................................... ...

  • Avaya 9640G - page 35

    Speaker ...................................................... 16 Speed Dialing setting up ............................................... 16 Speed dialing calling a person...................................... 19 T Telephone display icons about ........................................................ 9 Telephone Stand about ....................... ...

  • Avaya 9640G - page 36

    Index 36 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide ...

Manufacturer Avaya Category Telephone

Documents that we receive from a manufacturer of a Avaya 9640G can be divided into several groups. They are, among others:
- Avaya technical drawings
- 9640G manuals
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All of them are important, but the most important information from the point of view of use of the device are in the user manual Avaya 9640G.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Avaya 9640G, service manual, brief instructions and user manuals Avaya 9640G. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Avaya 9640G.

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Avaya 9640G by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Avaya 9640G.

A complete Avaya manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Avaya 9640G - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Avaya 9640G, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Avaya 9640G, that we can find in the current document
3. Tips how to use the basic functions of the device Avaya 9640G - which should help us in our first steps of using Avaya 9640G
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5. FAQ - Frequently Asked Questions
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