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support@hanlongtek.com Nanjing Hanlong T echnology Co ., Ltd USER GUIDE UC8 42 V er sion:1.0.3.59 GIG ABIT COL OR IP PHONE 86-25-84608050 ...
Notices Information Notices Information Copyright Copyright © 2005 - 2013 Nanjing Han long T echnolog y CO., L TD. All rig hts reserved. Nanjing Hanl ong T echnolo gy Co., L TD. owns all the right t o revise and change this docum ent at any tim e. And all the illustrations and instructi ons in this paper are su bject to the copyright protection of ...
Notices Information 2 Cleaning T o clean the device, use an anti-static c l oth. Please avoid clea ning liquids as they might damage the surface or interna l electronics of the phone. ...
Table of Content 3 T able of Content Notices Information ........................................................................................................................ 1 Copyright ............................................................................................................................... ... 1 Safety cautions .......... ...
Getting Started 4 Reject Anony mous .................................................................................................................. 50 Call Mute ............................................................................................................................... . 51 DND ................................................. ...
Getting Started Getting S t arted Packing List The package c ontains the following parts, ple ase check if all the item s are not m i ssed: 1. The phone device 2. The footstand 3. Handset 5 ...
Getting Started 4. Headset cord 5. Power adapter 6. Ether net cable 6 ...
Getting Started 7. Quick installation refere nce Phone Inst allation 1. Attach the Fo ot stand 7 ...
Getting Started 2. Connect the Handset and optional Headset 8 ...
Getting Started 3. Connect the Network and Power Initialization After your phone has been powered up, t he system boots u p and performs the follo wing steps: Automatic Phone Initialization The phone finish es the initialization process by loading the saved configurat ion. The phone LCD screen will displ ay "Booting" 9 ...
Getting Started And then show “Initializing “during the initializat ion. By default the p hone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet m ask, default gateway , DNS server . 1 0 ...
Getting Familiar with Your Phone Getting Familiar with Y our Phone Hardware Component s Preview Item Description LCD screen T o Presentation all informati on about the date& time, accounts, soft keys, messages, calls and other s o me inform ation. Power Indicator LED T o indicate the power status Line keys The phone supp orted up to 4 accounts ...
Getting Familiar with Your Phone Right arr ow key: T o move right of the selection shows on the screen. Left arrow key: To m ove left of the selection shows on the screen. Down arrow key: T o move down of the se lection shows on the screen. 1. T o return to idle scr 1 2 een. 2. T o cancel the information or call on the screen. Mute key 1. T o mute ...
Getting Familiar with Your Phone Blinked red: A call incom ing Steady orange: During a call Blinked orang e: Public Hold Blinked green : Private Hold Light Drown: Unregistered Speaker Press this button to place a call i n hands-free mode. Redial T o dial the previous dialed number . T o act as send key . Vo l u m e To decrease the volume. To increa ...
Getting Familiar with Your Phone Icon Preview Icon Description Network avail able Network down Registered succeed Unregistered Speakerphone m ode Handset m ode Headset mode V oice messages T ext message Mute Do Not Disturb Hold Dialed calls Received calls Missed calls Forward calls 1 4 ...
Getting Familiar with Your Phone Confe rence Keypad lo cked Keypad unloc ked 1 5 ...
Getting Familiar with Your Phone 1 6 Line Key Function Overview Line Speed Dial BLF BLF List V oice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Confe rence Forward T ransfer Hold DND Redial ...
Getting Familiar with Your Phone 1 7 Call Return Record URL Record Paging Group Listeni ng Public Hold Private Hold Shared Line URL ...
Basic Features Configuration Basic Features Configuration This part will m ainly introduce the basic configuration as the T ime, Language, and V olume… W eb Login 1. Get the IP address: Press Menu → St at us → Inform ation. 2. Input the IP Address in the web browser . 3. Input the user name (default is admi n), password (defa ult is admin). 4 ...
Basic Features Configuration Note: The PC and phone should be in the same segm ent. When register the accounts in web and the server port is n ot “5060”, then “SIP Server” should be set as “SIP Server ’ s IP address: server port.”, for exam ple, “192.168.0.122:5090”. Administrator Password The password is mainly us ed for login th ...
Basic Features Configuration 2 0 Note: When you use the web interface: user name: admin password: admin(default) Language The default Phone i nterface language is English. T o change the language via Phone inter face 1. Press Menu → Settin g → Basic Settin gs → Language. ...
Basic Features Configuration 2. Press or Save soft key to s ave the configuration. T o change the language via W eb Interface 1. Phone → Preference → W eb Language 2. Select the nec essary one. 3. Press to save the confi guration. 2 1 ...
Basic Features Configuration Note: All languages may no t be available for sel ection. The available language s depend on the language packs currently loaded to th e IP phone. Ti m e a n d D a t e The time and date s how on the idle page, and it can be set and change by SN TP server automatica lly or manua l setting. T o configure the time a nd Dat ...
Basic Features Configuration T o configure time and date manually 1. T o press Menu → Setting → Basic setting → Ti m e & D a t e → M anual Settings 2. Press and or change the right time, or you can in put the right time. 3. Press or Save soft key to s ave the configuration. T o configure the Time & Date Format 1. T o press Menu → ...
Basic Features Configuration T o configure the DHCP ti me 1. T o press Menu → Setting → Basic setting → DHCP time 2. Press and or press to change between Disable and Enable. 3. Press or Save soft key to s ave the configuration. T o configure the Time and Date by web interface 1. Login Login nam e: ad min, password: a dmin(default) 2. Network ...
Basic Features Configuration T o change the T ime Zone and Date Display Format via web inter face 1. Setting → Pr eference → Ti me Zone 2. Select the nec essary one. 3. Press to save the confi guration. Note: If the IP Phone cannot ob tain the time and date from the Simple Network T ime Protocol (SN TP) server , please contact your syste m admi ...
Basic Features Configuration T o adjust the Ring T one T ype via W eb Interface 1. Account → Advanced → Account Ring T one 2. Select the wanted one 3. Click to save the c onfiguration. T o configure Distinctive Ring T one V ia Phone Interface 2 6 ...
Basic Features Configuration 1. Press Directory 2. Select the tar get contact 3. Press Detail soft key to edit the contact. 4. Press and to select the w anted Ring T one for the contact 5. Press Save soft key to s ave the contact. T o configure Distinctive Ring T one V ia W eb Interface 1. Directory → Directory → Contact 2. Choose the Ring T on ...
Basic Features Configuration 2 8 Vo l u m e Y ou can adjust the volume for the phone by the volume keys: and . T o adjust the Ring tone volume 1. Option 1: T o press and on th e idle p age ...
Basic Features Configuration 2. Option 2: T o press and during the call is ringing. T o adjust the handset volume T o press and during a call in handset mode . T o adjust the headset volume T o press and during a call in headset m ode. T o adjust the speaker V olume T o press and during a call in speaker mode . 2 9 ...
Basic Features Configuration W allp aper T o change the preferred one picture for you by the follo wing steps: T o change the wallpaper 1. T o press Menu → Display → wallpaper 2. Press and or press Switch soft key to display the different pictures. 3. Press or Save soft key t o save th e selected picture as the wallpa per . 3 0 ...
Basic Features Configuration Screen Saver There are three types of screen saver: Backligh t off, T ime & Logo an d Photo Switch. T o enable screen saver via Phone 1. T o press Menu → Display → Screensaver ... 2. Press and or press Switch soft key to Choose the T ime-out as 1 min or 2/5/10/30 minute. 3. Enter the Screensaver T ype to c hoose ...
Basic Features Configuration T o upload screen saver via W eb 1. Setting → Preference 2. Choose the pict ure wanted to use as screen saver 3. Click to save the uplo ad picture Directory In the directory , you can add or delete yo ur friends, business partner or anyone others’ phone No. so you will no t forget their num b er . Or put some anonym ...
Basic Features Configuration A. T o add contacts list into local dir ectory T o add contacts manually 1. Press Menu → Directory → Local Contacts 2. Press Add soft key . 3. Enter the necessary inform ation as Name, Phone num b er… 4. Press save soft key or to add the cont acts successfully . T o add contacts from history 1. Press History soft ...
Basic Features Configuration T o add contacts via web interface 1. Click Director y 2. Enter the name, number and som e other information. 3. Press and then press button. 3 4 ...
Basic Features Configuration B: T o add contacts into blacklist T o add blacklist manually 1. Press Menu → Directory → Blacklist 2. Press Add soft key . 3. Enter the necessary inform ation as Name, Phone num b er… 4. Press save soft key or to add the cont acts successfully . T o add blacklist from history 1. Press History soft key or press Me ...
Basic Call Features Basic Call Features Place a Call There are three ways to di aling a call: Ha ndset, Headset and Hands-free speakerp hone. T o place a call by Handset 1. Pick up the ha ndset, or press a line key an d dial the necessary num ber . 2. Press or press the send softkey , then the call is sending. T o place a call by Headset: 1. Press ...
Basic Call Features End a Call Here shows to end a call during three m ode: T o end a call by Handset 1. Press the Cancel soft key or hang up the handset. T o end a call under Headset Mode 1. Press the Cancel soft key or press . T o end a call under hands-free speakerp hone Mode 1. Press the Cancel soft key or press . Note: 1. During the conference ...
Basic Call Features 1. Option 1: Press directly . 2. Option 2: Press Answer soft key . 3. Option 3: Press the Li ne key (flashes red). Moreover , some other a ction can be done by soft key when the c all is coming. 1. T o press the Reject soft key to reject t h e call. Or press to reject the current call. 2. T o press Forward to forward to another ...
Basic Call Features T o Disable Auto Answer via W ebpage 1. T o Click Account → Advanced 2. T o choose No for the Auto Answer . 3. T o click Saveset to sa ve the configur ation. Call Hold When use hold feature, the Hold icon wi ll show on the display . T o make a call on hold d uring three modes: T o hold a call under handset mode: 3 9 ...
Basic Call Features 1. Press Hold soft key or to hold the current call. 2. Press Resume soft key or to resume the c all on hold. T o hold a call under headset mode: 1. Press Hold soft key or to hold the current call. 2. Press Resume soft key or to resume the c all on hold. T o hold a call during the speaker mode: 1. Press Hold soft key or to hold t ...
Basic Call Features 2. Enter the number that transfer to, and press the send soft key or . 3. Start t h e second conversation, press or transfer soft key , then, transfer completed. NOTE: T o transfer calls across SIP dom ains, SIP servic e providers must support transfer across SIP domains. Blind transfer wi ll us ually use the prim ary account SI ...
Basic Call Features Call Conference This IP Phone supports up to 5-way conference. 5-way confer ence 1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a confe rence 2. A press line 2 key , the call is placed on hol d. 3. A enter the n umber of C and the n press send soft key or . 4. C answering the call. 5. A p ...
Basic Call Features Note: 1. If C does not answer the call, A can back t o continue the conversati on with B; 2. Once A hangs up the call, the conference is ended, while if B or C drops the c all, A &C or A &B conversation cont inues. 3. The conference feature is not available on all servers. For more info rmation, contact yo ur system admi ...
Basic Call Features T o configure always forward W ith this feature, all incoming calls will forw ard immediately to configured number . 1. Press Menu → Features → Call forward → Always Forward. 2. Press and or press to select the enabl e choice 3. Enter the forward to num ber and on code (optional), off code (optional ). 4. Press or Save sof ...
Basic Call Features T o configure no answer forward No Answer Forward: Incoming calls are forw arded if not answered after some time. 1. Press Menu → Features → Call forward → No answer forward. 2. Press and or press to select the enabl e choice 3. Enter the forward to num ber and on code (optional), off code (optional ). 4. Press or Save sof ...
Basic Call Features T o configur e Forward via W eb Interface 1. Setting → Feature 2. Click On for the Always/Busy/No Answer 3. Fill the Forward to Num b er 4. (Optional) fill the on/of f code 5. Click to save the c onfiguration 4 6 ...
Basic Call Features 4 7 T o cancel the forward feature via Phone Interface 1. Option 1: T o press the key to disable the forward feature. 2. Option 2: Press Men u → Features → Call forward → Always/Busy/No answer Forward Press and or press to select the disable choice Press or Save soft key to s ave the configuration. T o cancel the forward f ...
Basic Call Features 1. When the phone is ringing, press Forward soft key . 2. Enter the forward number . 3. Press or press the send sof t key , then the call is f orwarded. Note: If the Programm able Key or line key is set as BLF , when an incoming call ringing, press this BLF key directly to realize the dynamic forward. Call Return This feature al ...
Basic Call Features 1. Click Function k eys → Line key . 2. Select the desired Li ne key and select Call Retur n in the T ype. 3. Click the to save the configuration. Hide Caller ID Just enable the an onymous call feature, you c an set your ID do not appear on the other phone that you called. T o configure anonymous call 1. Press Menu → Feature ...
Basic Call Features 2. Press and or press key to se lect the disable choice in Anonymous Call filed. 3. Press or Save soft key to s ave the configuration. Reject Anonymous If you do not want t o be disturb by anonymous calls, you ca n set the reject anonymous cal l features, so you will no t hear the unknown calls T o configure r e jecting anonymou ...
Basic Call Features 3. Press or Save soft key to s ave the configuration. Call Mute When you use the Mu te feature, the other parties will not hear your vo ice while you can hear their voice. Call m ute applies to all modes (handset, headset, and sp eakerphone). T o mute the call during a call (including a confer ence call) 1. Press the mute key , ...
Basic Call Features T o enable DND feature 1. Press the DND soft key when the phone i s idle, and then shown on the LCD . T o disable DND feature 1. Press the DND soft key again, and t h en there is no on the LCD. Key as Send T o configure Key as Send 1. Press Menu → Features → Key as Send 2. Press and or press key to sele ct the enabl e choice ...
Basic Call Features T o cancel # Key as Send 1. Press Menu → Features → Key as Send 2. Press and or press key to sele ct the disabl e choice. 3. Press or Save soft key t o save th e configuration No Key Entry T imeout No Key Entry T imeout means th at when you entry the number , it will dial out automatically after some time when you stop enter ...
Basic Call Features 5 4 Keyp ad Lock T o enable Keypad Lock via Phone 1. Press Menu--Settings--Advance d Setting--Phone Setting--Lock 2. Press Info or Switch to change choose lo ck type:All Keys Menu Key Function Key Lock & Answer 3. Press Save or OK key to save the configuration. T o enable Keypad Lock via Phone 1. Press Menu--Settings--Advan ...
Basic Call Features 5. T o click Saveset to sa ve the configur ation. T o Disable Keypad Lock via W ebpage 1. Click W ebpage Setting → Preference 2. T o choose Disable for the Phone L ock. 3. T o click Saveset to save the c onfiguration. Hot Line T o configure Hot Line 1. Press Menu → Features → Hot Line 2. Enter the Num ber and delay time (a ...
Basic Call Features T o configure Off hook auto dial via W eb Interface 1. Setting → Features 2. Fill the number in t he Hotline Num ber and the Hotline T ime-out 3. Click to save the c onfiguration. Delete the nu mber and save the configura tion, and then now the H otline is cancelle d. 5 6 ...
Advanced Features Advanced Features V oice Message This phone supports V oicemail, and when there is message, th e message will will light green. Moreover , when pick up the handset, or press s p eaker key , you will hear som e quick busy tone. T o configure the V oicemail feature 1. Press Menu → Messages → V oice Mail → Set V oice Mail. 2. E ...
Advanced Features 1. Press Menu → Features → .Func tion Keys → Line keys as Function K eys → Line key1(for example) 2. Press and or press key to select t h e intercom in the type field. 3. Enter the tar geted Number . 4. Press or Save soft key t o save th e configuration Then the selected Lin e key will work as intercom. T o configure Inter ...
Advanced Features 5 9 Note ： This feature is not available on a ll servers. For more information, co ntact your system administrator . S peed Dial W ith this feature, yo u can dial one director y by press the definite key . T o configure Speed Dial fe atur e via phone interface 1. Press Menu → Function Keys → .Line Keys as Function Keys → L ...
Advanced Features 4. Select the Account ID 5. Click the to save the configuration. Direct Pickup W ith this feature, yo u can pick up the set line w hen it ringing. T o configure Direct Pickup featur e via phone interface 1. Press Menu → Features → Function Keys → Line keys as F unction Keys → Line key1(for example) 2. Press and or press ke ...
Advanced Features Group Pickup W ith this feature, yo u can pick up the spe cified group that you want incoming calls. T o configure the Pick up via phone interface 1. Press Menu → Features → Function Keys → Line Key as Function Keys 2. Select the wanted Line key . 3. Press and or press key to select t he Group Pickup in the type field. 4. En ...
Advanced Features 1. Press Menu → Features → Function Keys → Line Keys as Func tion Keys. 2. Select the tar geted Line key . 3. Press and or press key to select the BLF in the type field. 4. Enter the tar geted V alue Nu mber . 5. Press and or press key to select the Account ID. 6. Enter the Pickup Code. 7. Press or Save soft key t o save th ...
Advanced Features Shared Line This feature allow s subscribers to share SIP lines. More over it also provides status monitoring of the shared line. T o configure the line key as sh ar ed line via phone interface 1. Press Menu → Features → Function Keys → Line Key as Function keys 2. Select the wanted Line key . 3. Press and or press key to se ...
Advanced Features 6 4 Note ： This feature is not available on a ll servers. For more information, co ntact your system administrator . Record W ith record feature, you can record calls by pressing a record key on the phone. T o configure the record via phone interface 1. Press Menu → Features → Function Keys → Line Key as Function Keys 2. S ...
Advanced Features Note: Please contact the system administrator whether support this feat ure or not. Call Park W ith this featu re, you can put a call on hold and co ntinue the conversation fro m another phone. T o configure the Call Park vi a phone interface 1. Press Menu → Features → Function Keys → Line Key as Function Keys 2. Select the ...
Advanced Features 2. Select the wanted Line key . 3. Press and or press key to select t he Key Event in the type fiel d. 4. Press and or press key to select t h e Paging. 5. Press or Save soft key t o save th e configuration T o configure the Paging via W eb interface 1. Click Function k eys → Line key . 2. Select the desired Li ne key and select ...
Advanced Features 4. Click the to save the configuration. Prefix T o configure the Prefi x via Phone Interface 1. Press Menu → Features → Function Keys → Line Key as Function Keys 2. Select the wanted Line key . 3. Press and or press key to select the Prefix in the type field. 4. Enter the value 5. Press or Save soft key t o save th e configu ...
Upgrade Upgrade Factory Reset T o set Factory Reset by phone interface 1. Press Menu → Setting → Advanc ed Setting( default password: admin) → Factory Reset 2. Press OK soft key in the war ning page. T o set Factory Reset via web interface Click Management → Upgrade Click and then conf irm the setting. Upgrade T o upgrade software, this pho ...
Upgrade TFTP process may take as long as 1 t o 2 minutes over the Inter net or just 20+ seconds if it is performed on a LAN . Users are recommended to conduct TFTP upgra de in a controlled LAN environment i f possible. For those w ho do not have a l ocal TFTP server , Hanlong pr ovides a NA T -friendly TFTP server on the public Internet for firmwar ...
Upgrade T o upgrade manually via the W eb configuration interface Download the firmware. Click Management → Upgrade Click Brower or the blank. Select the firmware and t hen click . Restart. 7 0 ...
Troubleshooting 7 1 T roubleshooting Why is the phone LCD screen blank? 1. Ensure your phone is properly plugged into a f unctional AC outle t. 2. Ensure that the phone isn’ t plugged into a plug controlled by a switch that is of f. 3. If the phone is pl ugged into a power strip, try plugg i ng it dire ctly into a wall outlet instead. 4. If your ...
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