Manual HanlongHanlong UC842

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  • HanlongHanlong UC842 - page 1

    support@hanlongtek.com Nanjing Hanlong T echnology Co ., Ltd USER GUIDE UC8 42 V er sion:1.0.3.59 GIG ABIT COL OR IP PHONE 86-25-84608050 ...

  • HanlongHanlong UC842 - page 2

    Notices Information Notices Information Copyright Copyright © 2005 - 2013 Nanjing Han long T echnolog y CO., L TD. All rig hts reserved. Nanjing Hanl ong T echnolo gy Co., L TD. owns all the right t o revise and change this docum ent at any tim e. And all the illustrations and instructi ons in this paper are su bject to the copyright protection of ...

  • HanlongHanlong UC842 - page 3

    Notices Information 2 Cleaning T o clean the device, use an anti-static c l oth. Please avoid clea ning liquids as they might damage the surface or interna l electronics of the phone. ...

  • HanlongHanlong UC842 - page 4

    Table of Content 3 T able of Content Notices Information ........................................................................................................................ 1 Copyright ............................................................................................................................... ... 1 Safety cautions .......... ...

  • HanlongHanlong UC842 - page 5

    Getting Started 4 Reject Anony mous .................................................................................................................. 50 Call Mute ............................................................................................................................... . 51 DND ................................................. ...

  • HanlongHanlong UC842 - page 6

    Getting Started Getting S t arted Packing List The package c ontains the following parts, ple ase check if all the item s are not m i ssed: 1. The phone device 2. The footstand 3. Handset 5 ...

  • HanlongHanlong UC842 - page 7

    Getting Started 4. Headset cord 5. Power adapter 6. Ether net cable 6 ...

  • HanlongHanlong UC842 - page 8

    Getting Started 7. Quick installation refere nce Phone Inst allation 1. Attach the Fo ot stand 7 ...

  • HanlongHanlong UC842 - page 9

    Getting Started 2. Connect the Handset and optional Headset 8 ...

  • HanlongHanlong UC842 - page 10

    Getting Started 3. Connect the Network and Power Initialization After your phone has been powered up, t he system boots u p and performs the follo wing steps: Automatic Phone Initialization The phone finish es the initialization process by loading the saved configurat ion. The phone LCD screen will displ ay "Booting" 9 ...

  • HanlongHanlong UC842 - page 11

    Getting Started And then show “Initializing “during the initializat ion. By default the p hone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet m ask, default gateway , DNS server . 1 0 ...

  • HanlongHanlong UC842 - page 12

    Getting Familiar with Your Phone Getting Familiar with Y our Phone Hardware Component s Preview Item Description LCD screen T o Presentation all informati on about the date& time, accounts, soft keys, messages, calls and other s o me inform ation. Power Indicator LED T o indicate the power status Line keys The phone supp orted up to 4 accounts ...

  • HanlongHanlong UC842 - page 13

    Getting Familiar with Your Phone Right arr ow key: T o move right of the selection shows on the screen. Left arrow key: To m ove left of the selection shows on the screen. Down arrow key: T o move down of the se lection shows on the screen. 1. T o return to idle scr 1 2 een. 2. T o cancel the information or call on the screen. Mute key 1. T o mute ...

  • HanlongHanlong UC842 - page 14

    Getting Familiar with Your Phone Blinked red: A call incom ing Steady orange: During a call Blinked orang e: Public Hold Blinked green : Private Hold Light Drown: Unregistered Speaker Press this button to place a call i n hands-free mode. Redial T o dial the previous dialed number . T o act as send key . Vo l u m e To decrease the volume. To increa ...

  • HanlongHanlong UC842 - page 15

    Getting Familiar with Your Phone Icon Preview Icon Description Network avail able Network down Registered succeed Unregistered Speakerphone m ode Handset m ode Headset mode V oice messages T ext message Mute Do Not Disturb Hold Dialed calls Received calls Missed calls Forward calls 1 4 ...

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    Getting Familiar with Your Phone Confe rence Keypad lo cked Keypad unloc ked 1 5 ...

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    Getting Familiar with Your Phone 1 6 Line Key Function Overview Line Speed Dial BLF BLF List V oice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Confe rence Forward T ransfer Hold DND Redial ...

  • HanlongHanlong UC842 - page 18

    Getting Familiar with Your Phone 1 7 Call Return Record URL Record Paging Group Listeni ng Public Hold Private Hold Shared Line URL ...

  • HanlongHanlong UC842 - page 19

    Basic Features Configuration Basic Features Configuration This part will m ainly introduce the basic configuration as the T ime, Language, and V olume… W eb Login 1. Get the IP address: Press Menu → St at us → Inform ation. 2. Input the IP Address in the web browser . 3. Input the user name (default is admi n), password (defa ult is admin). 4 ...

  • HanlongHanlong UC842 - page 20

    Basic Features Configuration Note: The PC and phone should be in the same segm ent. When register the accounts in web and the server port is n ot “5060”, then “SIP Server” should be set as “SIP Server ’ s IP address: server port.”, for exam ple, “192.168.0.122:5090”. Administrator Password The password is mainly us ed for login th ...

  • HanlongHanlong UC842 - page 21

    Basic Features Configuration 2 0 Note: When you use the web interface: user name: admin password: admin(default) Language The default Phone i nterface language is English. T o change the language via Phone inter face 1. Press Menu → Settin g → Basic Settin gs → Language. ...

  • HanlongHanlong UC842 - page 22

    Basic Features Configuration 2. Press or Save soft key to s ave the configuration. T o change the language via W eb Interface 1. Phone → Preference → W eb Language 2. Select the nec essary one. 3. Press to save the confi guration. 2 1 ...

  • HanlongHanlong UC842 - page 23

    Basic Features Configuration Note: All languages may no t be available for sel ection. The available language s depend on the language packs currently loaded to th e IP phone. Ti m e a n d D a t e The time and date s how on the idle page, and it can be set and change by SN TP server automatica lly or manua l setting. T o configure the time a nd Dat ...

  • HanlongHanlong UC842 - page 24

    Basic Features Configuration T o configure time and date manually 1. T o press Menu → Setting → Basic setting → Ti m e & D a t e → M anual Settings 2. Press and or change the right time, or you can in put the right time. 3. Press or Save soft key to s ave the configuration. T o configure the Time & Date Format 1. T o press Menu → ...

  • HanlongHanlong UC842 - page 25

    Basic Features Configuration T o configure the DHCP ti me 1. T o press Menu → Setting → Basic setting → DHCP time 2. Press and or press to change between Disable and Enable. 3. Press or Save soft key to s ave the configuration. T o configure the Time and Date by web interface 1. Login Login nam e: ad min, password: a dmin(default) 2. Network ...

  • HanlongHanlong UC842 - page 26

    Basic Features Configuration T o change the T ime Zone and Date Display Format via web inter face 1. Setting → Pr eference → Ti me Zone 2. Select the nec essary one. 3. Press to save the confi guration. Note: If the IP Phone cannot ob tain the time and date from the Simple Network T ime Protocol (SN TP) server , please contact your syste m admi ...

  • HanlongHanlong UC842 - page 27

    Basic Features Configuration T o adjust the Ring T one T ype via W eb Interface 1. Account → Advanced → Account Ring T one 2. Select the wanted one 3. Click to save the c onfiguration. T o configure Distinctive Ring T one V ia Phone Interface 2 6 ...

  • HanlongHanlong UC842 - page 28

    Basic Features Configuration 1. Press Directory 2. Select the tar get contact 3. Press Detail soft key to edit the contact. 4. Press and to select the w anted Ring T one for the contact 5. Press Save soft key to s ave the contact. T o configure Distinctive Ring T one V ia W eb Interface 1. Directory → Directory → Contact 2. Choose the Ring T on ...

  • HanlongHanlong UC842 - page 29

    Basic Features Configuration 2 8 Vo l u m e Y ou can adjust the volume for the phone by the volume keys: and . T o adjust the Ring tone volume 1. Option 1: T o press and on th e idle p age ...

  • HanlongHanlong UC842 - page 30

    Basic Features Configuration 2. Option 2: T o press and during the call is ringing. T o adjust the handset volume T o press and during a call in handset mode . T o adjust the headset volume T o press and during a call in headset m ode. T o adjust the speaker V olume T o press and during a call in speaker mode . 2 9 ...

  • HanlongHanlong UC842 - page 31

    Basic Features Configuration W allp aper T o change the preferred one picture for you by the follo wing steps: T o change the wallpaper 1. T o press Menu → Display → wallpaper 2. Press and or press Switch soft key to display the different pictures. 3. Press or Save soft key t o save th e selected picture as the wallpa per . 3 0 ...

  • HanlongHanlong UC842 - page 32

    Basic Features Configuration Screen Saver There are three types of screen saver: Backligh t off, T ime & Logo an d Photo Switch. T o enable screen saver via Phone 1. T o press Menu → Display → Screensaver ... 2. Press and or press Switch soft key to Choose the T ime-out as 1 min or 2/5/10/30 minute. 3. Enter the Screensaver T ype to c hoose ...

  • HanlongHanlong UC842 - page 33

    Basic Features Configuration T o upload screen saver via W eb 1. Setting → Preference 2. Choose the pict ure wanted to use as screen saver 3. Click to save the uplo ad picture Directory In the directory , you can add or delete yo ur friends, business partner or anyone others’ phone No. so you will no t forget their num b er . Or put some anonym ...

  • HanlongHanlong UC842 - page 34

    Basic Features Configuration A. T o add contacts list into local dir ectory T o add contacts manually 1. Press Menu → Directory → Local Contacts 2. Press Add soft key . 3. Enter the necessary inform ation as Name, Phone num b er… 4. Press save soft key or to add the cont acts successfully . T o add contacts from history 1. Press History soft ...

  • HanlongHanlong UC842 - page 35

    Basic Features Configuration T o add contacts via web interface 1. Click Director y 2. Enter the name, number and som e other information. 3. Press and then press button. 3 4 ...

  • HanlongHanlong UC842 - page 36

    Basic Features Configuration B: T o add contacts into blacklist T o add blacklist manually 1. Press Menu → Directory → Blacklist 2. Press Add soft key . 3. Enter the necessary inform ation as Name, Phone num b er… 4. Press save soft key or to add the cont acts successfully . T o add blacklist from history 1. Press History soft key or press Me ...

  • HanlongHanlong UC842 - page 37

    Basic Call Features Basic Call Features Place a Call There are three ways to di aling a call: Ha ndset, Headset and Hands-free speakerp hone. T o place a call by Handset 1. Pick up the ha ndset, or press a line key an d dial the necessary num ber . 2. Press or press the send softkey , then the call is sending. T o place a call by Headset: 1. Press ...

  • HanlongHanlong UC842 - page 38

    Basic Call Features End a Call Here shows to end a call during three m ode: T o end a call by Handset 1. Press the Cancel soft key or hang up the handset. T o end a call under Headset Mode 1. Press the Cancel soft key or press . T o end a call under hands-free speakerp hone Mode 1. Press the Cancel soft key or press . Note: 1. During the conference ...

  • HanlongHanlong UC842 - page 39

    Basic Call Features 1. Option 1: Press directly . 2. Option 2: Press Answer soft key . 3. Option 3: Press the Li ne key (flashes red). Moreover , some other a ction can be done by soft key when the c all is coming. 1. T o press the Reject soft key to reject t h e call. Or press to reject the current call. 2. T o press Forward to forward to another ...

  • HanlongHanlong UC842 - page 40

    Basic Call Features T o Disable Auto Answer via W ebpage 1. T o Click Account → Advanced 2. T o choose No for the Auto Answer . 3. T o click Saveset to sa ve the configur ation. Call Hold When use hold feature, the Hold icon wi ll show on the display . T o make a call on hold d uring three modes: T o hold a call under handset mode: 3 9 ...

  • HanlongHanlong UC842 - page 41

    Basic Call Features 1. Press Hold soft key or to hold the current call. 2. Press Resume soft key or to resume the c all on hold. T o hold a call under headset mode: 1. Press Hold soft key or to hold the current call. 2. Press Resume soft key or to resume the c all on hold. T o hold a call during the speaker mode: 1. Press Hold soft key or to hold t ...

  • HanlongHanlong UC842 - page 42

    Basic Call Features 2. Enter the number that transfer to, and press the send soft key or . 3. Start t h e second conversation, press or transfer soft key , then, transfer completed. NOTE: T o transfer calls across SIP dom ains, SIP servic e providers must support transfer across SIP domains. Blind transfer wi ll us ually use the prim ary account SI ...

  • HanlongHanlong UC842 - page 43

    Basic Call Features Call Conference This IP Phone supports up to 5-way conference. 5-way confer ence 1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a confe rence 2. A press line 2 key , the call is placed on hol d. 3. A enter the n umber of C and the n press send soft key or . 4. C answering the call. 5. A p ...

  • HanlongHanlong UC842 - page 44

    Basic Call Features Note: 1. If C does not answer the call, A can back t o continue the conversati on with B; 2. Once A hangs up the call, the conference is ended, while if B or C drops the c all, A &C or A &B conversation cont inues. 3. The conference feature is not available on all servers. For more info rmation, contact yo ur system admi ...

  • HanlongHanlong UC842 - page 45

    Basic Call Features T o configure always forward W ith this feature, all incoming calls will forw ard immediately to configured number . 1. Press Menu → Features → Call forward → Always Forward. 2. Press and or press to select the enabl e choice 3. Enter the forward to num ber and on code (optional), off code (optional ). 4. Press or Save sof ...

  • HanlongHanlong UC842 - page 46

    Basic Call Features T o configure no answer forward No Answer Forward: Incoming calls are forw arded if not answered after some time. 1. Press Menu → Features → Call forward → No answer forward. 2. Press and or press to select the enabl e choice 3. Enter the forward to num ber and on code (optional), off code (optional ). 4. Press or Save sof ...

  • HanlongHanlong UC842 - page 47

    Basic Call Features T o configur e Forward via W eb Interface 1. Setting → Feature 2. Click On for the Always/Busy/No Answer 3. Fill the Forward to Num b er 4. (Optional) fill the on/of f code 5. Click to save the c onfiguration 4 6 ...

  • HanlongHanlong UC842 - page 48

    Basic Call Features 4 7 T o cancel the forward feature via Phone Interface 1. Option 1: T o press the key to disable the forward feature. 2. Option 2: Press Men u → Features → Call forward → Always/Busy/No answer Forward Press and or press to select the disable choice Press or Save soft key to s ave the configuration. T o cancel the forward f ...

  • HanlongHanlong UC842 - page 49

    Basic Call Features 1. When the phone is ringing, press Forward soft key . 2. Enter the forward number . 3. Press or press the send sof t key , then the call is f orwarded. Note: If the Programm able Key or line key is set as BLF , when an incoming call ringing, press this BLF key directly to realize the dynamic forward. Call Return This feature al ...

  • HanlongHanlong UC842 - page 50

    Basic Call Features 1. Click Function k eys → Line key . 2. Select the desired Li ne key and select Call Retur n in the T ype. 3. Click the to save the configuration. Hide Caller ID Just enable the an onymous call feature, you c an set your ID do not appear on the other phone that you called. T o configure anonymous call 1. Press Menu → Feature ...

  • HanlongHanlong UC842 - page 51

    Basic Call Features 2. Press and or press key to se lect the disable choice in Anonymous Call filed. 3. Press or Save soft key to s ave the configuration. Reject Anonymous If you do not want t o be disturb by anonymous calls, you ca n set the reject anonymous cal l features, so you will no t hear the unknown calls T o configure r e jecting anonymou ...

  • HanlongHanlong UC842 - page 52

    Basic Call Features 3. Press or Save soft key to s ave the configuration. Call Mute When you use the Mu te feature, the other parties will not hear your vo ice while you can hear their voice. Call m ute applies to all modes (handset, headset, and sp eakerphone). T o mute the call during a call (including a confer ence call) 1. Press the mute key , ...

  • HanlongHanlong UC842 - page 53

    Basic Call Features T o enable DND feature 1. Press the DND soft key when the phone i s idle, and then shown on the LCD . T o disable DND feature 1. Press the DND soft key again, and t h en there is no on the LCD. Key as Send T o configure Key as Send 1. Press Menu → Features → Key as Send 2. Press and or press key to sele ct the enabl e choice ...

  • HanlongHanlong UC842 - page 54

    Basic Call Features T o cancel # Key as Send 1. Press Menu → Features → Key as Send 2. Press and or press key to sele ct the disabl e choice. 3. Press or Save soft key t o save th e configuration No Key Entry T imeout No Key Entry T imeout means th at when you entry the number , it will dial out automatically after some time when you stop enter ...

  • HanlongHanlong UC842 - page 55

    Basic Call Features 5 4 Keyp ad Lock T o enable Keypad Lock via Phone 1. Press Menu--Settings--Advance d Setting--Phone Setting--Lock 2. Press Info or Switch to change choose lo ck type:All Keys Menu Key Function Key Lock & Answer 3. Press Save or OK key to save the configuration. T o enable Keypad Lock via Phone 1. Press Menu--Settings--Advan ...

  • HanlongHanlong UC842 - page 56

    Basic Call Features 5. T o click Saveset to sa ve the configur ation. T o Disable Keypad Lock via W ebpage 1. Click W ebpage Setting → Preference 2. T o choose Disable for the Phone L ock. 3. T o click Saveset to save the c onfiguration. Hot Line T o configure Hot Line 1. Press Menu → Features → Hot Line 2. Enter the Num ber and delay time (a ...

  • HanlongHanlong UC842 - page 57

    Basic Call Features T o configure Off hook auto dial via W eb Interface 1. Setting → Features 2. Fill the number in t he Hotline Num ber and the Hotline T ime-out 3. Click to save the c onfiguration. Delete the nu mber and save the configura tion, and then now the H otline is cancelle d. 5 6 ...

  • HanlongHanlong UC842 - page 58

    Advanced Features Advanced Features V oice Message This phone supports V oicemail, and when there is message, th e message will will light green. Moreover , when pick up the handset, or press s p eaker key , you will hear som e quick busy tone. T o configure the V oicemail feature 1. Press Menu → Messages → V oice Mail → Set V oice Mail. 2. E ...

  • HanlongHanlong UC842 - page 59

    Advanced Features 1. Press Menu → Features → .Func tion Keys → Line keys as Function K eys → Line key1(for example) 2. Press and or press key to select t h e intercom in the type field. 3. Enter the tar geted Number . 4. Press or Save soft key t o save th e configuration Then the selected Lin e key will work as intercom. T o configure Inter ...

  • HanlongHanlong UC842 - page 60

    Advanced Features 5 9 Note : This feature is not available on a ll servers. For more information, co ntact your system administrator . S peed Dial W ith this feature, yo u can dial one director y by press the definite key . T o configure Speed Dial fe atur e via phone interface 1. Press Menu → Function Keys → .Line Keys as Function Keys → L ...

  • HanlongHanlong UC842 - page 61

    Advanced Features 4. Select the Account ID 5. Click the to save the configuration. Direct Pickup W ith this feature, yo u can pick up the set line w hen it ringing. T o configure Direct Pickup featur e via phone interface 1. Press Menu → Features → Function Keys → Line keys as F unction Keys → Line key1(for example) 2. Press and or press ke ...

  • HanlongHanlong UC842 - page 62

    Advanced Features Group Pickup W ith this feature, yo u can pick up the spe cified group that you want incoming calls. T o configure the Pick up via phone interface 1. Press Menu → Features → Function Keys → Line Key as Function Keys 2. Select the wanted Line key . 3. Press and or press key to select t he Group Pickup in the type field. 4. En ...

  • HanlongHanlong UC842 - page 63

    Advanced Features 1. Press Menu → Features → Function Keys → Line Keys as Func tion Keys. 2. Select the tar geted Line key . 3. Press and or press key to select the BLF in the type field. 4. Enter the tar geted V alue Nu mber . 5. Press and or press key to select the Account ID. 6. Enter the Pickup Code. 7. Press or Save soft key t o save th ...

  • HanlongHanlong UC842 - page 64

    Advanced Features Shared Line This feature allow s subscribers to share SIP lines. More over it also provides status monitoring of the shared line. T o configure the line key as sh ar ed line via phone interface 1. Press Menu → Features → Function Keys → Line Key as Function keys 2. Select the wanted Line key . 3. Press and or press key to se ...

  • HanlongHanlong UC842 - page 65

    Advanced Features 6 4 Note : This feature is not available on a ll servers. For more information, co ntact your system administrator . Record W ith record feature, you can record calls by pressing a record key on the phone. T o configure the record via phone interface 1. Press Menu → Features → Function Keys → Line Key as Function Keys 2. S ...

  • HanlongHanlong UC842 - page 66

    Advanced Features Note: Please contact the system administrator whether support this feat ure or not. Call Park W ith this featu re, you can put a call on hold and co ntinue the conversation fro m another phone. T o configure the Call Park vi a phone interface 1. Press Menu → Features → Function Keys → Line Key as Function Keys 2. Select the ...

  • HanlongHanlong UC842 - page 67

    Advanced Features 2. Select the wanted Line key . 3. Press and or press key to select t he Key Event in the type fiel d. 4. Press and or press key to select t h e Paging. 5. Press or Save soft key t o save th e configuration T o configure the Paging via W eb interface 1. Click Function k eys → Line key . 2. Select the desired Li ne key and select ...

  • HanlongHanlong UC842 - page 68

    Advanced Features 4. Click the to save the configuration. Prefix T o configure the Prefi x via Phone Interface 1. Press Menu → Features → Function Keys → Line Key as Function Keys 2. Select the wanted Line key . 3. Press and or press key to select the Prefix in the type field. 4. Enter the value 5. Press or Save soft key t o save th e configu ...

  • HanlongHanlong UC842 - page 69

    Upgrade Upgrade Factory Reset T o set Factory Reset by phone interface 1. Press Menu → Setting → Advanc ed Setting( default password: admin) → Factory Reset 2. Press OK soft key in the war ning page. T o set Factory Reset via web interface Click Management → Upgrade Click and then conf irm the setting. Upgrade T o upgrade software, this pho ...

  • HanlongHanlong UC842 - page 70

    Upgrade TFTP process may take as long as 1 t o 2 minutes over the Inter net or just 20+ seconds if it is performed on a LAN . Users are recommended to conduct TFTP upgra de in a controlled LAN environment i f possible. For those w ho do not have a l ocal TFTP server , Hanlong pr ovides a NA T -friendly TFTP server on the public Internet for firmwar ...

  • HanlongHanlong UC842 - page 71

    Upgrade T o upgrade manually via the W eb configuration interface Download the firmware. Click Management → Upgrade Click Brower or the blank. Select the firmware and t hen click . Restart. 7 0 ...

  • HanlongHanlong UC842 - page 72

    Troubleshooting 7 1 T roubleshooting Why is the phone LCD screen blank? 1. Ensure your phone is properly plugged into a f unctional AC outle t. 2. Ensure that the phone isn’ t plugged into a plug controlled by a switch that is of f. 3. If the phone is pl ugged into a power strip, try plugg i ng it dire ctly into a wall outlet instead. 4. If your ...

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- UC842 manuals
- HanlongHanlong product data sheets
- information booklets
- or energy labels HanlongHanlong UC842
All of them are important, but the most important information from the point of view of use of the device are in the user manual HanlongHanlong UC842.

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use HanlongHanlong UC842 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of HanlongHanlong UC842.

A complete HanlongHanlong manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

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2. Contents - index of all tips concerning the HanlongHanlong UC842, that we can find in the current document
3. Tips how to use the basic functions of the device HanlongHanlong UC842 - which should help us in our first steps of using HanlongHanlong UC842
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with HanlongHanlong UC842
5. FAQ - Frequently Asked Questions
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