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Polycom RMX DOC2551A - page 1
1 RMX™ 2000 Installation & Configuration Guide General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom RMX™ 2000 unit clean and free of clutter and well ventilated. • Decide on a suitable location for th e equipment rack that will hold the RMX, ensuring that it is near a grounded power ...
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Polycom RMX DOC2551A - page 2
2 If ISDN/PST N is installed i n your conferencing envi ronment, obtain the following information from your ISDN/PSTN Service Provider: • Switch Type, Line Coding and Framing, Numbering Plan and Numbering Type • Dial-in number range Unpacking the RMX 1 When you receive the RMX 2000 packing case, inspect the equipment for damage and verify that ...
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Polycom RMX DOC2551A - page 3
3 When the RMX is install ed for the first time, you must change the default IP addresses to your local network settin gs. This can be done by modifying the default settings in the USB key shipped with the unit using the LAN Config uration Utility and upload ing them to the RMX. 1 Take the USB Key from the Installation Accessories kit and insert it ...
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Polycom RMX DOC2551A - page 4
4 First Entry P ower-up 8 Insert the USB key with the modified IP addresses in the USB port on the back panel. 9 Power the RMX ON . The parameters in the la n.cfg file are uploaded from the USB key to the RMX’s memory and applied during th e power-up sequence. System power-up sequence may take up to five minutes. During the first-time power-up th ...
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Polycom RMX DOC2551A - page 5
5 Connecting to the MCU 1 Start the RMX Web Client application on the workstation by entering in the browser’s addre ss li ne the IP Address of the control unit as defined in the USB key in the format: http://<Control Unit IP Addr ess> and pressing Enter . 2 In the RMX Web Client Welcome Screen , enter the default Username ( POLYCOM ) and P ...
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Polycom RMX DOC2551A - page 6
6 1 In the Fast Configuration Wizard - IP dialog box, define the following parameters: 2 Click Next . 3 In the Fast Configuration Wizard - Routes dialog box, enter the IP address of the defaul t router. 4 Click Next . 5 Enter the required DNS information in the dialog box. Field Description IP Service Name Use the default name (Default IP Service) ...
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Polycom RMX DOC2551A - page 7
7 6 Click the Next button. 7 In the Fast Configuration Wizard - Environment dialog box, select the IP Network Type: H.323 , SIP or H.323 & SIP . 8 Click Next . 9 If you selected SIP go to Step 13. 10 In the Fast Configuration Wizard - Gatekeeper dialog box, enter the required in formation: DNS Select: • Off – if DNS servers are not used in ...
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Polycom RMX DOC2551A - page 8
8 11 Click Next . 12 If you selected H.3 23 only go to Step 15. Primary Gatekeeper IP Address or Name Enter either the gatekeeper ’s host name (if a DNS Server is used ) or IP address. MCU Prefix in Gatekeeper Enter the stri ng with which the MCU registers itself with t he gate keeper . The gatekeepe r uses this string to identify the MCU when fo ...
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Polycom RMX DOC2551A - page 9
9 13 In the Fast Config uration Wizard - SIP dialog box, enter the following information: 14 Click the Next button. 15 Enter the required Secu rity information in the dial og box. Field Description SIP Server Select: • Sp ecify – to manually configure SIP servers. • Off – if SIP servers are not present in the network. SIP Server IP Address ...
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Polycom RMX DOC2551A - page 10
10 16 Click the Save & Continue button. During the initia l RMX setup, if the system detects the presence of the RTM ISDN card, the ISDN /PSTN Network Service definition screens of the Fast Configuration Wizard are enabled. If there is no RTM ISDN card in the RM X or if you do not want to define an ISDN/PSTN Ne twork Service , go to Step 32 . T ...
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Polycom RMX DOC2551A - page 11
11 18 Click Next . 19 In the PRI Settings dialog box, define the following parameters: Span T ype Select the type of spans (ISDN/PSTN) lines, supplied by the service prov ider , that are co nnected to the RMX. Each span can be defined as a separate Network Service, or all the spans from the same carrier can be defined as part of the same Network Se ...
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Polycom RMX DOC2551A - page 12
12 20 Click Next . 21 In the Span Definition dialog box, defin e the following parameters: Num Plan Select the type of signalin g (N umber Plan) from the list according to informati on given by the service provider . Default: ISDN Note: For E1 spans, this pa rameter is set by the system. Net Specific Select the appropriate servic e prog ra m if one ...
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Polycom RMX DOC2551A - page 13
13 22 Click Next . The Phones dialog box opens. 23 To define dial-in number ranges click the Add button. 24 In the Add Phon e Number dialog box, define the first and the last numbers in the phone number range. 25 Click OK . The new range is added to the Dial-in Phone Numbers table. 26 Optional . Repeat steps 23 to 25 to define additional dial-in ra ...
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Polycom RMX DOC2551A - page 14
14 The Spans dialog box opens displaying the following read-only fields: — ID – the connector on the ISDN RTM card (PRI1 to PRI12). — Slot – the MPM card that the ISDN RTM card is connected to (MPM 1 or MPM 2). — Service – the ISDN/PS TN Network Service to which the span is assigned. — Clock Source – indicat es if ISDN signaling syn ...
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Polycom RMX DOC2551A - page 15
15 32 In the Fast Configuration Wizard - System Flags dialog box, enter the following i nformation : These flags can be modified la ter, if required, via the Setup menu’s System Configuration option. For more information, see the RMX 2000/4000 Ad ministrator’s Guid e, "System Configuration” on page 17-5 . Flag Va l u e Conference ID Leng ...
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Polycom RMX DOC2551A - page 16
16 33 Click Save & Close . The RMX confirms successful configuration. 34 In the Success Message box, click OK. 35 In the Reset Confirmation dialog box, click Yes. 36 In the Please wait for system reset message box, cli ck OK . 37 Refresh the browser periodically until the Login screen is displaye d. 38 When the Login screen is dis played, ente ...
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Polycom RMX DOC2551A - page 17
17 User Definition The RMX is shipped with a defa ul t Administra tor user cal led POLYCOM. Once you have defined other authorized administrator users, it is recommended to remove the default user to prevent unauthorized users from logging into the system. To add a new user to the system: 1 In the RMX Management pane, click the Us ers option. The U ...
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Polycom RMX DOC2551A - page 18
18 Selecting the RMX W eb Client Languages By default, the RMX Web Client interface i s displayed only i n English. However, the system administrator can c hoose the languages available for selection on the Login screen . To customize t he Multilin gual Sett ing: 1 On the RMX menu, click Set up > Multilin gual Setting . The Multilingual Setting ...
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Polycom RMX DOC2551A - page 19
19 For more information on ISDN Network Services, see the RM X 2000/ 4000 Administrator’s Guide , "ISDN/PSTN Netw ork Services” on page 12-43 . If addit ional Entry Queues and Meeting Rooms are required, for example, for conferencing at different line rates, you can customize the conferencing entities to your orga nization’s requirements ...
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Polycom RMX DOC2551A - page 20
20 ISDN/PSTN Participants ISDN and PSTN participants can c onnect to conferences and Meeting Rooms directly or via an Entry Qu eue by dialing one of the numbers (including the country and area co de if needed) assigned to the conference, Meeting Room or Entry Queue. When connecting to an EQ they are routed to their conference according to the confe ...
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