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Manual Pertech A470

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  • Pertech A470 - page 1

    ® A 4 7 0 I M P A C T V A L I D A T I O N P R I N T E R U s e r s G u i d e 220 1 17B -03 3/0 6 Pertec h � ...

  • Pertech A470 - page 2

    A470 Users Guide Pertech® 2006 ii ...

  • Pertech A470 - page 3

    A470 Users Guide Pertech® 2006 iii Disclaimer Information in this document is subject to change without notice. Consult your Pertech® sales representative for information that is applicable and current. Pertech reserves the right to improve products as new technology , components, software and rmware become available. No part of this document ...

  • Pertech A470 - page 4

    A470 Users Guide Pertech® 2006 iv Important Information to the User In order to ensure compliance with the Product Safety , FCC, and CE marking requirements, you must use the power supply , power cord, and interface cable, which were shipped with this product or which meet the following parameters: Power Supply Input power to this product must be ...

  • Pertech A470 - page 5

    A470 Users Guide Pertech® 2006 v Contents Preface ............................................................................................................... vii Where to Get Additional information ......................................................... vii Chapter 1: About the Printer ........................................................ ...

  • Pertech A470 - page 6

    A470 Users Guide Pertech® 2006 vi Chapter 4: Communication............................................................................... 14 RS232 Serial Interface ............................................................................. 15 Serial Interface Pinout .................................................................... 15 Flow Con ...

  • Pertech A470 - page 7

    A470 Users Guide Pertech® 2006 vii This man ual has been wri tten to help you ins tall , op erat e an d ma inta in y our n ew P erte ch A47 0 Pr inte r . Fee l free to cont act us i f yo u ne ed f urth er a ssis tanc e af ter read ing this man ual. Plea se s ee t he T rouble shoo ting Prin ter Prob lems sec tion of this man ual and dete rmin e th ...

  • Pertech A470 - page 8

    A470 Users Guide Pertech® 2006 1 Chapter 1: About the Printer The A470 printer is a fast reliable printer designed to meet your immediate and long term needs. Industry standard RS-232 serial and 1284 compliant parallel interfaces allow for connection to any host computer or terminal system .The A47 0 p rint er f eatu res a on e but ton con gura ...

  • Pertech A470 - page 9

    A470 Users Guide Pertech® 2006 2 Features and Options This man ual cove rs s ever al m odel s an d de scri bes feat ures and opt ions whi ch do not app ly t o al l vers ions . R efer to the mode l li st b elow to dete rmin e wh ich feat ures you r pri nter sup port s. Standard Features: Interfaces RS-232Serial, 1284 Parallel. Memory/Firmware Flash ...

  • Pertech A470 - page 10

    A470 Users Guide Pertech® 2006 3 Ordering Paper and Supplies The foll owin g se ctio n li sts the pape r an d su ppli es a vail able for ord er . In addi tion to pape r and ribb ons, par ts, serv ice and repa ir m ay b e ob tain ed b y ca llin g 80 0- 800 -66 14. Paper: Pap er Ply Par t N umb er One ................................................ ...

  • Pertech A470 - page 11

    A470 Users Guide Pertech® 2006 4 Chapter 2: Operating the Printer This cha pter des crib es t he p rint er c ontr ols and prov ides pro cedu res f or l oadi ng Pap er a nd R ibbo ns . Addi tion ally , th e ad just ment pro cedu res for sett ing the Air Ga p, Docu ment Sto p an d Lo w Pa per Sens or a re p rovi ded, Usi ng the Con tro ls The A470 p ...

  • Pertech A470 - page 12

    A470 Users Guide Pertech® 2006 5 Roll paper mus t be 3.25 inc hes wid e with a maxi mum dia mete r of 3.5 inche s. Receip t / Journa l prin ters can accomm odat e 1, 2 or 3 ply pap er . Paper and oth er print er consu mabl es may be purc hase d fr om P erte ch b y ca llin g 1 -80 0-8 00 -66 14 . T o loa d paper the powe r must be turned ON. Refer ...

  • Pertech A470 - page 13

    A470 Users Guide Pertech® 2006 6 47 1X P ap er Loa di ng In str uc tio ns 1. Rai se c ove r and rem ove the spe nt r oll . F lip the gre en pape r loa ding ch ute to the rai sed pos itio n. 2. Ins tall th e ne w rol l so th e pa per exi ts f rom the bot tom of the roll . 3. Ins ert the lea ding ed ge o f the pap er into the gre en load ing chu te. ...

  • Pertech A470 - page 14

    A470 Users Guide Pertech® 2006 7 Ribbon Cartridge Replacement T o repla ce th e ri bbon rai se the pri nte r c ove r . Le ave th e p rint er pow er on. Pres s on the R ibbon Inte rlock T ab and ribb on w ill d iseng age from the inner frame . Li ft the ol d Ri bbo n C artr idg e u p and ou t o f th e p rin ter and di sca rd. Re mov e n ew cart rid ...

  • Pertech A470 - page 15

    A470 Users Guide Pertech® 2006 8 5/64 Adjustment Screws Air Gap Adjustment The ai r g ap m ay nee d a djus tme nt if 3 pl y r oll pa per is use d. If adj ust men t is re qui red it wil l b e evi den ced by ink sm udg e on a Sel f T e st prin tou t. Mos t 3 ply pa per ca n be ac com mod ated by tur nin g t he 2 ad jus tme nt s cre ws clo ckwi se 1/ ...

  • Pertech A470 - page 16

    A470 Users Guide Pertech® 2006 9 Th e Do cum en t St op l imi ts t he d ep th an i ns er te d f or m ca n be p lac ed i nt o th e V a lid at io n Sl ot . Thi s de n es th e va li da ti on pr in t el d hei gh t. Pr in ter s ar e ma nu fac tu re d wi th t he ma xi mu m pr int e ld se tt in g o f 2. 16 i nc hes b ut t he d ime ns io n ca n b ...

  • Pertech A470 - page 17

    A470 Users Guide Pertech® 2006 10 Low Paper Sensor Adjustment The Low Paper Sensor is located on the inner-frame to the right side of the paper roll. Thi s s ens or i s a re ec tive op tic al devi ce tha t c an b e a dju ste d to ac com mod ate var iou s r oll cor e dia met ers and qu ant iti es o f p ape r p rese nt whe n l ow p ape r i ndi ca ...

  • Pertech A470 - page 18

    A470 Users Guide Pertech® 2006 1 1 The re is no c ust ome r m aint ena nce re quir ed for th e A470 pr int er , h owev er , y ou may occ asi ona lly cle an lin t an d p ape r d ust out of th e me cha nis m u sing lo w p res sure ca nne d ai r . It is rec omm end ed t hat th is is d one on a regu lar ba sis , su ch as aft er e ver y r ibb on c han ...

  • Pertech A470 - page 19

    A470 Users Guide Pertech® 2006 12 The A470 pro duc es a p rin tout li sti ng the cur ren t c ong ura tio n s etti ngs . A sam ple pri nto ut is inc lud ed belo w . Re cei pt and Rec eip t/J ourn al pri nte rs w ill pr int a S elf T est / C ong ura tio n R epor t i f the Pa per Advan ce But ton on the to p c over is pr ess ed a nd hel d w hil ...

  • Pertech A470 - page 20

    A470 Users Guide Pertech® 2006 13 T o change the conguration settings two banks of dip switches are located on the bot- tom of the printer . On the Self T est & Conguration Report printout you can see the dip switch conguration for both banks. Below is a table that denes what each dip switch controls. Cycle power for dip switch cha ...

  • Pertech A470 - page 21

    A470 Users Guide Pertech® 2006 14 Chapter 4: Communication Barrell Power Connector RJ-1 1 Cash Drawer Connectors DB25 Parallel Connector RJ45 Serial Connector The A470 comes with two communication interfaces, RS-232 Serial or 1284 Parallel. Addi- tionally , the printer is congured with dual cash drawer ports and a barrel type power coupling. Th ...

  • Pertech A470 - page 22

    A470 Users Guide Pertech® 2006 15 8 1 Printer View Printer Interface Cable Host RJ-45 RJ-45 Male T o Host Signal Name And Direction DB-9 DB-25 DCE DB-25 DTE Female 1 Low Paper (TTL) * Ú N/C N/C N/C 2 Request T o Send Ú 8 4 5 3 Chassis Ground ÙÚ N/C 1 1 4 Data T o Host Ú 2 2 3 5 Data T o Printer Ù 3 3 2 6 Signal Ground ÙÚ 5 7 7 7 Form In (T ...

  • Pertech A470 - page 23

    A470 Users Guide Pertech® 2006 16 The Parallel interface is compatible with IEEE 1284 Parallel Interface Standards. Using the Parallel interface with the printer requires that you set Dip Switches A1, A2, A3 to the Closed position. Parallel Interface Parallel Interface Pin Out PIN SIGNAL NAME 1 STROBE - 2 DA T A 0 (LSB) 3 DA T A 1 4 DA T A 2 5 DA ...

  • Pertech A470 - page 24

    A470 Users Guide Pertech® 2006 17 Pin # Cash Drawer A Cash Drawer B 1 N /C Solenoid + 2 Solenoid + N /C 3 Solenoid - Solenoid - 4 Switch Switch 5 Switch Switch 6 N /C N / C Each cash drawer driver will source 24 volts for 75 ms to the “solenoid +” pin of the appropri- ate RJ-1 1 jack when the proper cash drawer command is executed. The cash dr ...

  • Pertech A470 - page 25

    A470 Users Guide Pertech® 2006 18 Chapter 5: T rouble Shooting Printer Problems Fo llo win g ar e s ymp tom s yo ur pri nte r ma y e xhi bit and si mpl e s olu tio ns t he pri nte r op era tor co uld imp lem ent . • P r i nt e r fa i l ed t o p r i nt a ft e r t h e ro l l p a p e r w a s r e pl a c e d. Th e t o p c o v er m us t b e c l os e d ...

  • Pertech A470 - page 26

    A470 Users Guide Pertech® 2006 19 • S t a tu s li g h t i s Re d ( n o t G r e en ) a nd p ri n t er w i ll n ot r es p o n d. Re m ov e t he r ib b o n c a r tr i d ge a n d p a pe r ro l l . U s in g Lo w P re s s ur e C an n e d Ai r s pr a y o u t th e a r ea s a ro u n d t h e t h r ee s en s o r s. ( Se e Il l u s tr a t io n be l o w ). ? ...

  • Pertech A470 - page 27

    A470 Users Guide Pertech® 2006 20 T rouble Shooting Other Issues Fault Mode The printer will enter a Fault Mode and will not operate when certain failure conditions are en- countered. Conrmation of this condition can be accomplished by the host on the DTR (pin 8) or status with an RS-232 interface, or on the printer fault line (pin 15) for the ...

  • Pertech A470 - page 28

    A470 Users Guide Pertech® 2006 21 Getting Service and T echnical Support Service Y ou can rely on Pertech for fast turnaround, exibility , and a highly trained and dedicated staff to return your equipment back in rst class working order . As part of Pertech, we are very familiar with all Pertech printers. This afliation gives us the techn ...

  • Pertech A470 - page 29

    A470 Users Guide Pertech® 2006 22 Th e pr int er has 14 PI TCH / FON T com bi na tio ns . Thes e are deve lo pe d fr om 4 basi c char ac te r fo nt s (2 no rm al a nd 2 do ub le w id e) an d a va ri abl e in te rc ha ra cte r sp ac e. Chars Chars Line Method Dot Columns Dots / Inch / Line Length <ESC><P> Ch+Sp=T o / Line 6.0 16 2.67 &l ...

  • Pertech A470 - page 30

    A470 Users Guide Pertech® 2006 23 5 W IDE 7 W ID E 1 1 W IDE 15 W IDE 1 • 1 • 1 • • 1 • • 2 • • 2 • • 2 • • • • 2 • • • • 3 • • 3 • • 3 • • • • 3 • • • • 4 • • 4 • • 4 • • • • 4 • • • • 5 • • • 5 • • • • 5 • • • • • • 5 • • • • • ...

  • Pertech A470 - page 31

    A470 Users Guide Pertech® 2006 24 Some features listed in this specication do not apply to all products in the Pertech A470 series. Refer to Chapter 1: Features and Options of this manual to determine which features apply to a particular model. Operating Print Speed ................................................... 4 Lines Per Second Paper Fe ...

  • Pertech A470 - page 32

    A470 Users Guide Pertech® 2006 25 Hardware Print Head ..................................................... 9 Wire Impact Wire Diameter ............................................... .012” Center T o Center Dimension ......................... .0139” Width ............................................................ 6.34” (161 Mm) Height.... ...

  • Pertech A470 - page 33

    A470 Users Guide Pertech® 2006 26 ...

  • Pertech A470 - page 34

    A470 Users Guide Pertech® 2006 27 Index A Adjustable Features 8, 18 Advanced Control Language vii Air Gap Adjustment 8, 18 B Baud 15, 25 C Canned Air 1 1 Cash Drawer 14, 17 Caution 10, 1 1 Character Sets 2, 24 Cleaning Solutions 1 1 Communication Interfaces 14 Compatibility Modes 1 Concurrent feed 2 Conguration Report 9, 12 Copyright iii D diag ...

  • Pertech A470 - page 35

    A470 Users Guide Pertech® 2006 28 R Ram test failure 20 Resident character sets 2 Revision 21 Ribbon Cartridge 7, 19 Ribbon Interlock T ab 7 Roll Diameter 24 Roll Paper Plies 24 Roll Paper Width 24 S Sector Gear 9 Self T est 8, 9, 12 Serial Number 21 serial number 12 Service 21 service 3, 1 1, 21 Slow Down mode 4 Specications 22, 24 Standard Fe ...

  • Pertech A470 - page 36

    A470 Users Guide Pertech® 2006 29 Warranty Pertech Resources warrants all of its transaction printers against defects in material and workmanship for a period of 24 months from date of shipment by Pertech Resources or the rated maximum number of transactions for the specic product – whichever comes rst. Kiosk printers, mechanisms and distr ...

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Documents that we receive from a manufacturer of a Pertech A470 can be divided into several groups. They are, among others:
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- A470 manuals
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All of them are important, but the most important information from the point of view of use of the device are in the user manual Pertech A470.

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A complete manual for the device Pertech A470, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Pertech A470 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Pertech A470.

A complete Pertech manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Pertech A470 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Pertech A470, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Pertech A470, that we can find in the current document
3. Tips how to use the basic functions of the device Pertech A470 - which should help us in our first steps of using Pertech A470
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Pertech A470
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Pertech A470 in a specific country, if it was not possible to solve the problem on our own.

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