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Manual Pertech A470e

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  • Pertech A470e - page 1

    A 4 7 0 e I M P A C T V A L I D A T I O N P R I N T E R U s e r s G u i d e 220 292 A-03 3/0 6 ® ...

  • Pertech A470e - page 2

    A470e Users Guide Pertech® 2006 ii ...

  • Pertech A470e - page 3

    A470e Users Guide Pertech® 2006 iii Disclaimer Information in this document is subject to change without notice. Consult your Pertech® sales representative for information that is applicable and current. Pertech reserves the right to improve products as new technology , components, software and rmware become available. No part of this document ...

  • Pertech A470e - page 4

    A470e Users Guide Pertech® 2006 iv Important Information to the User In order to ensure compliance with the Product Safety , FCC, and CE marking requirements, you must use the power supply , power cord, and interface cable, which were shipped with this product or which meet the following parameters: Power Supply Input power to this product must be ...

  • Pertech A470e - page 5

    A470e Users Guide Pertech® 2006 v Contents Preface ............................................................................................................... vii Where to Get Additional information ......................................................... vii Chapter 1: About the Printer ....................................................... ...

  • Pertech A470e - page 6

    A470e Users Guide Pertech® 2006 vi Chapter 4: Communication............................................................................... 17 RS232 Serial Interface ............................................................................. 18 Serial Interface Pinout .............................................................................. ...

  • Pertech A470e - page 7

    A470e Users Guide Pertech® 2006 vii This man ual has been wri tten to help you ins tall , op erat e an d ma inta in y our n ew P erte ch A47 0e Prin ter . Feel fre e to con tact us i f yo u ne ed f urth er a ssis tanc e af ter read ing this man ual. Ple ase see the T ro uble shoo ting Pri nter Pro blem s se ction of this man ual and dete rmin e th ...

  • Pertech A470e - page 8

    A470e Users Guide Pertech® 2006 1 Chapter 1: About the Printer The A470e printer is a fast reliable printer designed to meet your immediate and long term needs. Industry standard RS-232 and USB interfaces allow for connection to any host computer or terminal system .The A47 0e prin ter feat ures a on e bu tton con gur atio n se tup with ve c ...

  • Pertech A470e - page 9

    A470e Users Guide Pertech® 2006 2 Features and Options This man ual cove rs s ever al m odel s an d de scri bes feat ures and opt ions whi ch do not app ly t o al l vers ions . R efer to the mode l li st b elow to dete rmin e wh ich feat ures you r pri nter sup port s. Sta nda rd Feat ure s: Int erf ace s RS- 232 DB9 Se ria l, USB. Mem ory /Fi rmw ...

  • Pertech A470e - page 10

    A470e Users Guide Pertech® 2006 3 Ordering Paper and Supplies The foll owin g se ctio n li sts the pape r an d su ppli es a vail able for ord er . In addi tion to pape r and ribb ons, par ts, serv ice and repa ir m ay b e ob tain ed b y ca llin g 80 0- 800 -66 14. Paper: Pap er Ply Par t N umb er One ............................................... ...

  • Pertech A470e - page 11

    A470e Users Guide Pertech® 2006 4 Chapter 2: Operating the Printer This cha pter des crib es t he p rint er c ontr ols and prov ides pro cedu res f or l oadi ng Pap er a nd R ibbo ns . Addi tiona lly , th e ad just ment pro cedu res for sett ing the Air G ap, Docu ment Sto p an d Lo w Pa per Sens or a re p rovi ded, Usi ng the Con tro ls The A470e ...

  • Pertech A470e - page 12

    A470e Users Guide Pertech® 2006 5 Roll paper mus t be 3.25 inc hes wid e with a maxi mum dia mete r of 3.5 inche s. Receip t / Journa l prin ters can accomm odat e 1, 2 or 3 ply pap er . Paper and oth er print er consu mabl es may be purc hase d fr om P erte ch b y ca llin g 1 -80 0-8 00 -66 14 . T o loa d paper the powe r must be turned ON. Refer ...

  • Pertech A470e - page 13

    A470e Users Guide Pertech® 2006 6 48 1X P ap er Loa di ng In str uc tio ns 1. Rai se c ove r and rem ove the spe nt r oll . F lip the gre en pape r loa ding ch ute to the rai sed pos itio n. 2. Ins tall th e ne w rol l so th e pa per exi ts f rom the bot tom of the roll . 3. Ins ert the lea ding ed ge o f the pap er into the gre en load ing chu te ...

  • Pertech A470e - page 14

    A470e Users Guide Pertech® 2006 7 Ribbon Cartridge Replacement T o repla ce th e ri bbon rai se the pri nte r c ove r . Le ave th e p rint er pow er on. Pres s on the R ibbon Inte rlock T ab and ribb on w ill d iseng age from the inner frame . Li ft the ol d Ri bbo n C artr idg e u p and ou t o f th e p rin ter and di sca rd. Re mov e n ew cart ri ...

  • Pertech A470e - page 15

    A470e Users Guide Pertech® 2006 8 5/64 Adjustment Screws Air Gap Adjustment The ai r g ap m ay nee d a djus tme nt if 3 pl y r oll pa per is use d. If adj ust men t is re qui red it wil l b e evi den ced by ink sm udg e on a Sel f T e st prin tou t. Mos t 3 ply pa per ca n be ac com mod ated by tur nin g t he 2 ad jus tme nt s cre ws clo ckwi se 1 ...

  • Pertech A470e - page 16

    A470e Users Guide Pertech® 2006 9 Th e Do cum en t St op l imi ts t he d ep th an i ns er te d f or m ca n be p lac ed i nt o th e V a lid at io n Sl ot . Thi s de n es th e va li da ti on pr in t el d hei gh t. Pr in ter s ar e ma nu fac tu re d wi th t he ma xi mu m pr int e ld se tt in g o f 2. 16 i nc hes b ut t he d ime ns io n ca n ...

  • Pertech A470e - page 17

    A470e Users Guide Pertech® 2006 10 Low Paper Sensor Adjustment The Low Paper Sensor is located on the inner-frame to the right side of the paper roll. Thi s s ens or i s a re ec tive op tic al devi ce tha t c an b e a dju ste d to ac com mod ate var iou s r oll cor e dia met ers and qu ant iti es o f p ape r p rese nt whe n l ow p ape r i ndi c ...

  • Pertech A470e - page 18

    A470e Users Guide Pertech® 2006 1 1 The re is no c ust ome r m aint ena nce re quir ed for th e A470 e p rin ter , how eve r , you ma y occ asi ona lly cle an lin t an d p ape r d ust out of th e me cha nis m u sing lo w p res sure ca nne d ai r . It is rec omm end ed t hat th is is d one on a regu lar ba sis , su ch as aft er e ver y r ibb on c h ...

  • Pertech A470e - page 19

    A470e Users Guide Pertech® 2006 12 The A470 e pr odu ces a prin tou t l ist ing the cu rre nt con gur ati on sett ing s. A samp le pri nto ut i s inc lud ed on t he fol low ing pag e. Rec eipt an d R ece ipt/ Jou rna l p rint ers wi ll prin t a Co ngu rat ion Rep ort if the Pa per Advan ce But ton on the to p c ove r is de pre sse d an d h e ...

  • Pertech A470e - page 20

    A470e Users Guide Pertech® 2006 13 Serial Number: ******** Main Firmware Revision: * ** *** CRC **** Boot Firmware Revision: * ** *** CRC **** Printer Control Language PCL: A470 Language Diag Mode: Standard Print Auto LF: CR=CR Font: Char/Line: 40 Intl Char Set: USA Code Page: 437 USA Receipt LPI: 6 Lines Per Inch V alidation LPI 6 Lines Per Inch ...

  • Pertech A470e - page 21

    A470e Users Guide Pertech® 2006 14 Printer conguration options: Pr in ter C on tr ol La ng ua ge: PCL: A470 La ngu age ACL Mod e(Ad van ced Co mman d L ang uag e) Mo de 1 (D O21 4) Mode 2 (ZC 297 9) Mode 3 (ZC 597 9) Diag nos tic Mo de: Sta nda rd P rin t Hex Du mp Aut o li ne fee d: CR=C R + LF (L ine Fee d) CR = CR (Ca rri age Ret urn ) ACK o ...

  • Pertech A470e - page 22

    A470e Users Guide Pertech® 2006 15 F ont : Font : All Mod es Exc ept A470 : S tand ard , Com pres sed , Exp ande d A470 Mo de: 40 , 3 3 , 36 , 44 , 5 0 , 57 , 66 Intl Ch ar Set : (A vaila ble Cha rac ter Set s V ary w ith Con tro l L angu age .) USA , UK , G erm an , F renc h , It ali an , Sp ain I , He bre w , De nma rk I , S wed en, Jap an, No r ...

  • Pertech A470e - page 23

    A470e Users Guide Pertech® 2006 16 Har dw ar e Mec hani sm Mod el: A47 0E- 48X1 Ind epe nden t V alida te A47 0E- 48X0 Rec eip t On ly A47 0E- 4812 Con cur rent V alid ate Wi th Rewi nd A47 0E- 4872 Conc urr ent V alid ate A47 0E- 4874 V alida te Onl y The Me chan ism Mo del Opt ion is No t S ele cta ble in Con gu rat ion Mo de. Set up for thi ...

  • Pertech A470e - page 24

    A470e Users Guide Pertech® 2006 17 Chapter 4: Communication 3 Pin Mini-Din Power Connector RJ-1 1 Cash Drawer Connector DB9 Male Serial Connector USB Connector The A470e comes with two communication interfaces, RS-232 Serial or USB. Additionally , the printer is congured with dual cash drawer ports and a 3 Pin Mini-Din power coupling. The RS- 2 ...

  • Pertech A470e - page 25

    A470e Users Guide Pertech® 2006 18 Printer Computer DB-9M DB-9M Pin Pin 1 N/C 1 N/C 2.RXD ← 3 3 TXD → 2 4 DTR → 6 5 SIG. GND. ← 5 6 DSR ← 4 (TTL FORM IN) → 7 RTS → 8 8 CTS ← 7 (TTL LOW P APER) → 9. N/C N/C The RS -23 2 in ter fac e u ses eit her XO N/XO FF( Sof twa re) or DTR /DS R(Ha rdw are ) p roto col . Thi s is set in the Co ...

  • Pertech A470e - page 26

    A470e Users Guide Pertech® 2006 19 The USB interface is compatible with USB 2.0 Specication. Using the USB interface with the printer requires that you have USB drivers installed. The USB driver is installed automatically by most standard operating systems. Pin 1 EOT/VCC Pin 2 D- Pin 3 D+ Pin 4 GRD Pin 5 GRD Pin 6 GRD USB Interface Cable PinOut ...

  • Pertech A470e - page 27

    A470e Users Guide Pertech® 2006 20 Pin # Cash Drawer A Cash Drawer B 1 N /C Solenoid + 2 Solenoid + N /C 3 Solenoid - Solenoid - 4 Switch Switch 5 Switch Switch 6 N /C N / C Each cash drawer driver will source 24 volts for 75 ms to the “solenoid +” pin of the appropri- ate RJ-1 1 jack when the proper cash drawer command is executed. The cash d ...

  • Pertech A470e - page 28

    A470e Users Guide Pertech® 2006 21 Power Supply The A470e printer uses a NTRL Certied external switching power source with a Limited Power Source (LPS) output for use in North America, input 100-240 V ac, 50/60 Hz, 1.5 A, with a maximum power consumption of 60 watts, output is rated at 24 Vdc,2.5A. The following illustration shows the power cab ...

  • Pertech A470e - page 29

    A470e Users Guide Pertech® 2006 22 Chapter 5: T rouble Shooting Printer Problems Fo llo win g ar e s ymp tom s yo ur pri nte r ma y e xhi bit and si mpl e s olu tio ns t he pri nte r op era tor co uld imp lem ent . • P r i nt e r fa i l ed t o p r i nt a ft e r t h e ro l l p a p e r w a s r e pl a c e d. Th e t o p c o v er m us t b e c l os e ...

  • Pertech A470e - page 30

    A470e Users Guide Pertech® 2006 23 • S t a tu s li g h t i s Re d ( n o t G r e en ) a nd p ri n t er w i ll n ot r es p o n d. R e mo v e th e ri b b o n c a rt r i dg e a nd p ap e r r o l l . U si n g Lo w Pr e s su r e Ca n n ed Ai r sp r a y o u t t h e a re a s ar o u nd t h e t h re e se n s o rs . (S e e I l l u st r a ti o n be l o w) . ...

  • Pertech A470e - page 31

    A470e Users Guide Pertech® 2006 24 T rouble Shooting Other Issues Fault Mode Th e pr in te r wi ll ent er a Fa ult Mo de and wil l not ope rat e whe n ce rt ai n fa il ur e co nd iti on s are en co un ter ed . C on r mat io n of t hi s c on dit io n can be ac co mpl is he d by t he hos t o n t he DT R (pin 8) o r st at us wi th a n RS -2 32 in ...

  • Pertech A470e - page 32

    A470e Users Guide Pertech® 2006 25 Getting Service and T echnical Support Service Y ou can rely on Pertech for fast turnaround, exibility , and a highly trained and dedicated staff to return your equipment back in rst class working order . As part of Pertech, we are very familiar with all Pertech printers. This afliation gives us the tech ...

  • Pertech A470e - page 33

    A470e Users Guide Pertech® 2006 26 Some features listed in this specication do not apply to all products in the Pertech A470e series. Refer to Chapter 1: Features and Options of this manual to determine which features apply to a particular model. Media Roll Paper Width ........................................... 3.25 +/-.03 Inches Roll Paper Pl ...

  • Pertech A470e - page 34

    A470e Users Guide Pertech® 2006 27 Hardware Print Head ..................................................... 9 Wire Impact Wire Diameter ............................................... .012” Center T o Center Dimension ......................... .0139” Width ............................................................ 6.34” (161 Mm) Height... ...

  • Pertech A470e - page 35

    A470e Users Guide Pertech® 2006 28 Index A Adjustable Features 8, 22 Air Gap Adjustment 8, 22 Auto line feed 14 Advanced Command Language 3, vii B Baud 15, 18, 27 C Canned air 1 1 Cash drawer 17, 20 Caution 10, 1 1 Character Sets 2, 15, 26 Cleaning Solutions 1 1 Code Page 15 Communication interfaces 17 Compatibility modes 1 Concurrent feed 2 Con? ...

  • Pertech A470e - page 36

    A470e Users Guide Pertech® 2006 29 Power Supply 21, 27, iv Printer controls 4 Printer Control Language 14 Printeld dimension 9 Print Speed 26 Publications vii R Ram test failure 24 Receipt LPI 15 Resident character sets 2 Revision 25 Ribbon Cartridge 7, 23 Ribbon Interlock T ab 7 Roll Diameter 26 Roll Paper Plies 26 Roll Paper Width 26 RS232 Se ...

  • Pertech A470e - page 37

    A470e Users Guide Pertech® 2006 30 Warranty Pertech Resources warrants all of its transaction printers against defects in material and workmanship for a period of 24 months from date of shipment by Pertech Resources or the rated maximum number of transactions for the specic product – whichever comes rst. Kiosk printers, mechanisms and dist ...

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Documents that we receive from a manufacturer of a Pertech A470e can be divided into several groups. They are, among others:
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All of them are important, but the most important information from the point of view of use of the device are in the user manual Pertech A470e.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Pertech A470e, service manual, brief instructions and user manuals Pertech A470e. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Pertech A470e.

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A complete manual for the device Pertech A470e, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Pertech A470e by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Pertech A470e.

A complete Pertech manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Pertech A470e - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Pertech A470e, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Pertech A470e, that we can find in the current document
3. Tips how to use the basic functions of the device Pertech A470e - which should help us in our first steps of using Pertech A470e
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Pertech A470e
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Pertech A470e in a specific country, if it was not possible to solve the problem on our own.

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