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Manual NCR 7401

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  • NCR 7401 - page 1

    NCR Ea syPoint 74 01 Release 2.5 Hardware User's Guide 19797 N C R B005-0000- 1254 Issue H ...

  • NCR 7401 - page 2

    The prod ucts d e s cri bed i n t his book a re lice ns e d pr odu ct s of N C R C orpora t i on. Micr oTo uch is a regist ere d t rade mark of MicroTo uch. NCR and Eas yPo int are re giste red t rade marks of NCR C orp orati on. Novell and Net w are are registe re d trademarks o f N ovell, Inc. Pentiu m is a registere d t rade mark of Intel Corpor ...

  • NCR 7401 - page 3

    i Pr eface Audience This boo k is writ te n for ha rdwa re ins t alle r/se rv ice p e rs onnel, sys te m integrators, and fiel d engineers. Notice : Th is do cume n t is NCR p roprie t ar y in fo rmat io n and is n o t to be disclosed or reproduced wi thout con s en t. Saf ety W ar ning s Ser vic ing Caution: This product doe s not contain user ser ...

  • NCR 7401 - page 4

    ii Attention: I l y a dange r d'e x p los ion s' il y a rempla ce m e n t inco rrect d e la ba tte ri e. Re mplac er unique ment avec une b atter ie du même t ype ou d'un type recommandé par le con structeur. Mettre au réb ut les batt erie s usa g é es co n fo rmém ent aux ins t ru ctio ns du fabrica n t . Ba tter y Di spos al ( ...

  • NCR 7401 - page 5

    iii Grounding Instructions In the event of a malfunction or b reakdown, grounding provides a path of l east resistanc e for elec tric c urrent to reduce the risk of electric shoc k. Thi s pro duct is equ ippe d w i th a n el ec tric cor d h avi ng an equipme nt-gro u ndi ng co nduc tor a nd a ground ing plu g. T he plug must be p lu gg e d in t o a ...

  • NCR 7401 - page 6

    iv Table of Con tents Chapt er 1 : 7401-2xxx and 3xxx Product O verv iew Intr oduc ti on .................................................................. 1- 1 Se ri al N umb er /Mode l N umb er La b el ........................ 1- 2 Fix ed -A n gl e Mo unt Lab el...................................... 1-2 Ti lt- Mou nt L abel ...................... ...

  • NCR 7401 - page 7

    v Bo ar d B IOS ....................................................... 1-2 2 Ope ra tor Di spl ay .................................................. 1-26 LCD Adap ter Bo ar d ......................................... 1-26 LCD Bac kligh t Inve rter Mod ule ..................... 1- 26 To uc h S c re en ............................................... ...

  • NCR 7401 - page 8

    vi Add iti ona l Conn ect ors ( Pe ntiu m I II B oard ) ....... 1-39 Co mpat ibility .............................................................. 1-4 0 LAN Comm unic ati ons ......................................... 1-4 0 Ap p licat ion P rogra mm abilit y ............................. 1-40 Ope ra ting Syst em I nfor mati on...................... ...

  • NCR 7401 - page 9

    vii IDE Head er ....................................................... 2-12 Aud io ................................................................ 2-1 2 Mag neti c S tri pe Reade r ................................... 2-13 To uc h S c re en Contr oll er .................................. 2-13 Pro cesso r B o ard Co nnec to rs ..................... ...

  • NCR 7401 - page 10

    viii Mot or iz ed C ar d Re ad er P ow er Sup ply .......... 2-3 0 Ful l P a ge Pr inte r P ow er Sup ply...................... 2- 30 Inte grat ed S peake r s ......................................... 2- 30 Ea sy Poi nt 45 Ped e stal ...................................... 2- 31 Chapt er 3 : 7401-2xxx and 3xxx Hardw are Instal lati on Intr oduc ti o ...

  • NCR 7401 - page 11

    ix Wall Mounti ng a 740 1-K502 Core Mod u le ............... 3- 34 7401-9212 LCD No-C abinet (12 .1-inch) ..................... 3-3 6 Ins ta ll ati on Gui del i nes ......................................... 3-37 Moun ti ng S pec if ic at io n Ill ustr atio ns .................. 3-3 8 7401-9512 LCD No-C abinet (15-inch) ........................ 3-39 ...

  • NCR 7401 - page 12

    x Wi nd ow s XPe ..................................................... 4- 2 Wi nd ow s NT ...................................................... 4-3 Ins ta ll ati on Re stri ct i ons................................................ 4- 4 Conn ec ting the Cab les.................................................. 4-5 Cab le Rou ti ng .................. ...

  • NCR 7401 - page 13

    xi Cal i br ati ng th e Touc h Scr een .................................... 4- 27 Cal i br atio n Usin g Mi cr oTou ch (W indo ws)........ 4- 27 Cal i br ati on U sin g Mi cro c al (DOS ) ...................... 4- 29 Cal i br ati on f rom t he BIOS ................................... 4-30 Summa r y .................................................. ...

  • NCR 7401 - page 14

    xii BIOS Defau lt CMOS Values (7401-26xx/46xx BIO S V ersi on 2 .3. x.x)............................................ 5-1 7 Mai n V al ues ...................................................... 5-1 7 Adv an ce d Val ue s ............................................. 5- 18 Se cu ri ty Va lu es ................................................. 5-2 3 P ...

  • NCR 7401 - page 15

    xiii Microsoft Operating System Li cense Agre eme nts............................................................. 6- 8 Ope ra ti ng S y ste m Re stri ct ions .............................. 6-9 St and b y a nd Hi bern at e Mode Rest ri cti on ........ 6-9 NCR 7401-22xx /25xx/32xx/35x x Win2 000 Operating System Recovery Softw are (Vers ion 02.03.00 ...

  • NCR 7401 - page 16

    xiv Chapt er 7 : BIOS Updating Procedures Intr oduc ti on .................................................................. 7- 1 Pre requi site s ........................................................... 7- 1 Upd ati ng Pr oce du re s ............................................. 7-2 BIO S Cr i sis Rec over y .................................... ...

  • NCR 7401 - page 17

    xv Revi si on Re cor d Issue Date Remark s A Aug 00 First issue (se parated 7401 and 7454 s ections out of B005-0000-1069) B Feb 01 Updated to Release 2.2 Rem oved hardware servic e inform at ion from this docu m en t which was p re v ious ly ca lle d th e 7401 Web K i os k H ar dwar e In s tal l ati on and Ser vic e Gui d e (B005-0000-1254) and re ...

  • NCR 7401 - page 18

    xvi ...

  • NCR 7401 - page 19

    xvi i Radio Frequency Inter f erence Statements Fed e ral Com munica tio ns Co mmiss ion (FCC ) Informati o n to User This equipment has been tested and f ound to comply with the limits for a Class A digi tal d evic e, pu rs uant to Par t 15 of FC C Ru les . These limi ts ar e des igne d to p rovid e reasonable pr o tectio n against har mful interf ...

  • NCR 7401 - page 20

    xvi ii Int ernat ional Ra di o Freq uen cy Int erfer en c e St at eme nt Warning: T h is is a C l ass A p ro d u ct. In a d o m est ic e n v iro n m ent th is pr o d u c t may cause radio interference in which case the user may be required to take adequate m e as ur es . ...

  • NCR 7401 - page 21

    xix IEC & EN Laser Product Label 17325 C la ss IIa L as er P rodu ct. Av oid Lon g-t er m Viewing of Direct Laser Light. IE C & E N 60825-1 CLA S S 1 LA SER P RODUCT Appareil à Laser de classe I Ia Ev iter Toute Exposition Prolongèe de la v ue à l a lu mi è re laser dir ect e. Class IIa Producto Laser. Trat è De n o v er directamente ? ...

  • NCR 7401 - page 22

    xx Declar ation of Confor mity Manufac turer's N a m e NCR Corp oration Manu factu r er 's Address NCR C orporation Re ta il S olu tio n s D ivis io n – Atla n t a 2651 Sate llite Boul evard Duluth, GA 30096-5810 Type o f Equipment In fo rm a t ion Tech n o logy Equipm en t Mode l Num ber Class 7401-2x xx and 7401-3xxx Elect ri cal Ra t ...

  • NCR 7401 - page 23

    xxi Declar ation of Confor mity Manufac turer ’s Name NCR C orporation Manu factu r er’s Ad dr ess NCR Corp oration Re ta il S olu tio n s D ivis io n – Atla n t a 2651 Sate llite Boul evard Duluth, GA 30096-5810 Type o f Equipment In fo rm a t ion Tech n o logy Equipm en t Mode l Num ber Class 7401-4x xx Elect ri cal Ra tings ( I nput) 100 - ...

  • NCR 7401 - page 24

    xxi i ...

  • NCR 7401 - page 25

    Chapter 1: 7401-2xxx a nd 3xxx Product Over view 18289 N C R Tilt M ount Fi xed - Angl e Mount Introductio n The NCR E asyP oin t 7 401 is a n int era ct ive t ou ch screen t e rmin al wit h retail func tionali ty that s upports a variet y of kios k and self-service applicatio ns. The 7401 i s housed in an integrated , co mpact cabi net and can be ...

  • NCR 7401 - page 26

    1-2 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Ser ial Number/Model Number Label The unit's serial number, model n u m ber, tracer n umber, and date of ma n u fa ct u r e are in clu de d on a label o n th e back o f the Co re Mo du le. Refe r to follo win g se ctio n s for ad dit ion a l in form at ion. No te : The serial number i s repe ...

  • NCR 7401 - page 27

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-3 Til t-Mo unt La bel To view t h e label, t ilt th e Co re Module an d remove the cable cov e r. NCR 7401-2000- 8000 50-1234567 8 Mfg Date: 11 /15/0 1 F000, F005, F024, F031,F050, F101,F 200,F422, F503 Class/Mo d el Serial N u m ber Featur e Nu m b er(s) Date M an ufac tu red 19477 ...

  • NCR 7401 - page 28

    1-4 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Har dware Modules Base Uni t • Pro cesso r B oa rd − Pentium II I/Celeron processor − SVGA ch ip se t (12 -in ch mon it or) − XGA ch ips e t (15-in ch m onitor) − MPE G II c hi pset − 1 MB Fla sh BIOS (not CM OS) − Four RS-232 p orts (two optionall y powered) − 10/100BaseT Ethern ...

  • NCR 7401 - page 29

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-5 • POS Co nnecto r Bo ard − Cash drawer port ( supports two drawer s via a Y -cable) − Internal parall el port (dedic ated to the optional customer display ) − Mic ropho ne • 12.1-inch O perator Display – active capacitive touch LCD • 15-inch Operator Display – ac tive L C D with c ...

  • NCR 7401 - page 30

    1-6 Chapter 1: 7401-2x xx and 3xxx Product Overv iew • Cash drawers − 2113 Cash Drawer (modular) − 2189 Cash Drawer (modular) − 2260 Cash Drawer (modular) − Dual ca sh drawer c able • Printer s: − 7158 Ther m al Receipt/I mpact Pri nter − 7167 Ther m al Receipt/I mpact Pri nter − 7194 Ther m al Receipt Pri nter − 7197 Ther m al ...

  • NCR 7401 - page 31

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-7 Terminal Com ponents not Supported It is im p ortant to no te that the ter minal does no t support the fo llow ing com po nen ts. No t Supported Alternative Implementat ion CM OS for hard totals , logs, and tallie s Hard disk, flash disk, or server storag e Removable media, e.g., a flex disk LA N ...

  • NCR 7401 - page 32

    1-8 Chapter 1: 7401-2x xx and 3xxx Product Overv iew System C onfiguration D iagr am 7401 Keyboard 18319b 2260/2189 2nd Cash Drawer (Y-Cabl e) 7194 PS/2 KBD VGA USB Audio RS232 (4) 2 O p tio na lly Powered Cash Dw r 2336-K007 Ethern et 2336-K008 2113 2010 Coi n Dispen ser SVideo 7158 7892 Process or Board Note: 7194 and 715 8 are avai lab le in bot ...

  • NCR 7401 - page 33

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-9 Kit C onfiguration D iagr am 7401-3xxx 7401-2xxx K542 K533 F501 K530 K525 K523 F/ K590 F521 F101 F201 F502 F200 18318d-P 7401 w/ K590 K540 K543 K534 K535 K536 2336-K052 2336-K 037 F/ K059 F504 F505 F511 F512 ...

  • NCR 7401 - page 34

    1-10 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Hardwar e Module Descriptions Pr oces so r Bo a rd Processor/ Chi p S et The t e rm in a l uses an Int e l ar ch ite ct u re proces s o r, which p ermit s it to levera g e e x istin g s oft ware dr ive rs and app lica t ion s , as we ll as p r ov ide th e gre a t e s t flex ibilit y in ch o os i ...

  • NCR 7401 - page 35

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-11 Release 2. 0 – 2.4 • Intel Pentium III 500 MHz or 700 MHz Processor, or I ntel Celeron 450 M Hz, 550 MHz, or 600 M Hz Processor ( µ PGA packa ge) used with the I ntel 440BX PC chi pset . The 440B X chipset con sists of the 82440BX System Controll er (North Bridge chip) , also call ed the MT ...

  • NCR 7401 - page 36

    1-12 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Ethernet 10/100B ase-T LAN Communi cations The 7401 terminal has an I ntel 82559 L A N Controller that supports 10/100Base-T Ethernet . Ethernet 100Base-T is also k n own a s "Fast Eth e rn et . " The Boot ROM fo r disk less boo t fun ct ion a lit y is in clud e d in the 1 MB s yste m ...

  • NCR 7401 - page 37

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-13 LED Indicators for Link Integrity (verifi es cable and hub connecti on are good) and LAN s p eed is provided on the Proces s or Board near t he row of conn ec tors a t the bot to m of the e-b ox . T he LE D i s O N (ye l lo w) w hen the speed is runnin g at 100 MB/s. Link Int egrit y is provide ...

  • NCR 7401 - page 38

    1-14 Chapter 1: 7401-2x xx and 3xxx Product Overv iew The wireless network s operate at speed s of 1-2 MB/s with 2 p ercent pa ck e t loss typ ica l. Th e applica t ion d e ve lop er mu st be aware o f the performance limitati on s and de s ign appli cations that are acce ptable to the customer when ru n over the s lower network. Rem ot e Wak eup o ...

  • NCR 7401 - page 39

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-15 RS-232 DB-9 M al e Connector Pi n out Pin Po rt A Po rt B 1 DCD DC D 2 RXD RXD 3 TXD TXD 4 DTR DT R 5 GND GND 6 DSR DS R 7 RTS RTS 8 CTS CT S 9 RI or +12* VDC RI * I f Port 1 or 3 are powere d, p in 9 will be +12 V. Hardware Monitor The hardware monitor generates an in terru p t to the s ys tem ...

  • NCR 7401 - page 40

    1-16 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Audio The base unit has SoundBlaster-com patible audio. Wave table synthesi s is no t sup ported. F M synthe s is and MIDI are su pported in the hardware, but requires software driver support to function . Higher quality inte g rated stereo s peakers may b e added a s an o ption to the t ermin a ...

  • NCR 7401 - page 41

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-17 When the system is op erating in the d immed display mode, to uch activit y can re st ore fu ll brig h tness if inst ru ct e d by soft wa re t o d o so. When s y stem i s in low power mode , touch acti vity can g enerate the mouse port interrupt (IRQ12). Processor Board Connectors All con n ect ...

  • NCR 7401 - page 42

    1-18 Chapter 1: 7401-2x xx and 3xxx Product Overv iew NCR Re tai l Specifi c Hardware The Processor Board contains logic that provides support for the cus t o m reta il in t e rface . The lo g ic co n t rols t h e followin g fe a tu res: • Dual Ca s h Dr a w e r Su ppo r t • Cash Dra we r Di agno stic Sup por t • Magnetic Stripe R eader Inter ...

  • NCR 7401 - page 43

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-19 No te : Bits 2 and 3 are set to ' 1' by eac h devi ce reset. The cash drawer interface c an b e diagnosed remotel y . For securit y reasons, the cas h drawer diag nostics mode mus t first be activated by pressing an external mo m entary switch (S W2). The i n tention i s for authorized ...

  • NCR 7401 - page 44

    1-20 Chapter 1: 7401-2x xx and 3xxx Product Overv iew The Processor Boards support linear addre s sing by creati ng a "hol e" in the memor y address space at the 63 MB b oundar y. Whe n the s ystem is config u re d for 6 4 MB an d linea r ad dr ess ing is e nabled, th e last 1 MB of sys t e m m emo ry is u nus able ; t h e re for e, t h e ...

  • NCR 7401 - page 45

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-21 The Release 1.0 Pentium processor board wa s equipped with a C&T 69000/65555 SVGA L CD/CRT graphic s co ntroller w ith 2 MB of integrated sy nchronou s grap hics D RAM. The 69000 /65555 is a 32-bit graphics c ontroller that combines a VGA controller, 32-bi t graphic s engine , d ual- fr eque ...

  • NCR 7401 - page 46

    1-22 Chapter 1: 7401-2x xx and 3xxx Product Overv iew • Reta il Customer Infor matio n Display User’s G uide (BD20-1431-B) o n the NCR Information Prod ucts web site a t: htt p:/ /www. info .n cr.com/ eHom e.cfm Board BI O S Processor board s use a Phoenix BIOS, which is stored in F las h ROM and easil y upgraded thro ugh the ne twork connec ti ...

  • NCR 7401 - page 47

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-23 BIOS Upgrades Fla sh me mory ma kes d ist ri buti ng B IOS u pgrad es e as y. A new ver sio n of the BIOS can b e in stalled from the hard disk, netw ork or through a serial p ort. The d isk -ba s ed Flas h upg r a de ut ilit ies , P h lash. e x e an d Win P h las h, ex e, ensure the upgrade BI ...

  • NCR 7401 - page 48

    1-24 Chapter 1: 7401-2x xx and 3xxx Product Overv iew When in Stand By m ode, the Processor Board redu ces power co nsum pti o n b y usi n g the pr o c e ssor Syste m Manageme nt Mode (SM M ) ca pabilit ie s a n d als o spin n ing do wn ha rd drives a n d tu rn ing o ff VE SA D PMS c ompli ant moni tors . During setup , the user may s e lect which ...

  • NCR 7401 - page 49

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-25 ACPI provi des similar modes of o peration a s APM . The 7401 hardware suppor ts four Po w e r Mana geme nt State s . State Char acteri sti cs OFF AC power is n ot p r esent. All RA M contents a re lost. ON • APM Aut o state • ACPI G 0/ S0 Working state Power is on and fully supplied to all ...

  • NCR 7401 - page 50

    1-26 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Oper at or Di spl a y 18289 N C R Tilt M ount F ixed - Angl e Mount The 7401-2xxx and 3xxx have eith er a 12.1-inch TFT ( active matrix) or a 15-inch TF T. LCD Adap te r Board The signals from the LC D header on the Proces sor Board are b rought to t h e LCD o n a harn es s. Sin ce t h e re are ...

  • NCR 7401 - page 51

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-27 A fuse loc ated o n the In verter Board protects power to the inverter. This fus e prot e cts t h e sys t em from dam ag e in the even t of a Backlig h t or Inverter Board fa u lt. The fuse is not fi eld replaceab le; if it blows, the saf et y ch ar ac teri stic s of one or mor e c ompo nen t s ...

  • NCR 7401 - page 52

    1-28 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Features Magn etic St rip e R e ader A single 3-trac k anal og M SR is a vailab le as a feature, s upporting ISO forma t ca rds. When th e MSR is no t des ired, a filler p iece fo r th e M SR se ct io n is in clu de d t o make the unit ap p e a r un ifo rm. 18291 MSR N C R MSR ...

  • NCR 7401 - page 53

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-29 Prin te r Option s Th e s e ct ions that follo w p r ov ide an illu s tra tio n an d brief des cript io n of the availab le printer op tions. 7401-K590 S elf-Service P rinter The K590 Printer is a self-service, fa s t, silent, t hermal printer that pro vid e s "un a t tend ed prin t in g. & ...

  • NCR 7401 - page 54

    1-30 Chapter 1: 7401-2x xx and 3xxx Product Overv iew 7401-K580 S el f-Service Pri n ter (Di sconti nued) The K580 Printer is a self-service, fa s t, silent, t hermal printer that pro vid e s "un a t tend ed prin t in g. " Th e prin t e r is hou sed in a s ecu re cabine t t h a t do es not a llow cus t o m e r acces s to the pap e r while ...

  • NCR 7401 - page 55

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-31 7158 Pri n ter The 7158 Pri nter i s extremely f ast, quiet , and reliabl e point-of-sale dev ice. I t cons ists o f t wo sp e cia lize d p r in t e rs in on e com p act pa cka g e: a the rm al prin te r on to p th at prin t s rece ip t s, a n d an impa ct slip p r in t e r in front to p rint on ...

  • NCR 7401 - page 56

    1-32 Chapter 1: 7401-2x xx and 3xxx Product Overv iew 7194 Pri n ter The 7194 Pri nter i s a high s peed, high-re s olution pri nter, capabl e of both text and graphi cs pri nting . It offers direc t thermal printing in a receip t s t a t ion. It re ceiv e s its p ower from an exte rn al powe r su pp ly, can b e c onnec ted through a USB or serial ...

  • NCR 7401 - page 57

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-33 Other Int egrat ed D evi ce s a nd I ndi cat ors Hard Di sk Dr i ve A 2.5-i nch IDE hard di sk is avai labl e to support Window s NT. The dr iv e is th e stan da rd ty pe th at i s use d by not eb ook PCs. Reset Swi tch As a l ast r eso rt , the Re set Sw itc h c an be u sed to r eb oot t he sys ...

  • NCR 7401 - page 58

    1-34 Chapter 1: 7401-2x xx and 3xxx Product Overv iew POS Connector Board The POS Connector Board i s a small dau ghter board tha t mounts directly on t h e Cash D ra wer and Pa ralle l P ort head e r. C onnectors on the edge of t his b oard form a s econd connector row ab ove t he Processor Board connec tors. Con nectors are avail able f or two ca ...

  • NCR 7401 - page 59

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-35 Powe r/St at us LED The LED power i ndicator indicates t hat power is present. The LE D is green when the p rocessor and B IOS are operating p roperly. The LE D is mounted behi nd the front bezel on the same b oard as the motion sen sor. Power OK LED The Power OK LED is located b ehind the C abl ...

  • NCR 7401 - page 60

    1-36 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Power Suppl y The t erm ina l uses an AC adapte r for its power su pply, con cea le d in th e term in al m ount ing . Th e sup p ly is ina cce s s ible wh en the t ermin al is in the nor mal operati on and mounting position to prevent tampering , and sealed to help protect against sp ills or oth ...

  • NCR 7401 - page 61

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-37 Integrated Speaker Module (Optional ) The Integrated Spe aker feature p rovides two s tereo speakers that attach to t he botto m of the Core Module. The max imum out put of the speakers is approximately 6 watts per channel . Compact Flash (Optional) The 256MB c ompact f lash c an b e used in a W ...

  • NCR 7401 - page 62

    1-38 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Integrated CD-ROM D rive (Til t Mount Model) The Integrated C D -ROM Drive is located behind a c over o n the Back Panel. To acces s the drive, l oosen the s p ring -loaded C D Cover Screw and re m ove the CD Co v e r by slidin g it up as sh own. 19230 CD Cover Screw CD Cover ...

  • NCR 7401 - page 63

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-39 Add itiona l Conne c t ors (Pe ntium III B oard ) The Pe ntium III B oards have t h ree connec tors th at are not on the other Pentium Boards. Also avai lab le i s a fo urth connecto r fo r a micropho ne when a POS Connector Board i s mounted to the Proces sor Board. The follow in g illu s t ra ...

  • NCR 7401 - page 64

    1-40 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Compatibility LAN Co mmun ication s The softw are asso cia te d w ith t he t er mina l sy stem s conf or m to the follow in g sta n d a rd s: • Network D riv e r In te rfa ce Specifica t ion (ND I S 4 ) • IEEE 802.3 & 802. 3u CSM A/CD (10 /100 MB/ s Ethernet) • IEEE 802.2 Link Level Co ...

  • NCR 7401 - page 65

    Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-41 Migration Re tail App lica tions • Existing TAPS- based appli cations are not supported. Thes e applications m ust be migrated to Window s NT. • Existing Wi ndows 3.1 1-b ased NICE ap p licatio ns are not s upported. These applicati ons m u s t be m igrated to Window s NT. • Exis tin g OP ...

  • NCR 7401 - page 66

    1-42 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Re tail S ystem s Th is re lea s e of software does n ot support the following fea tu res found in p re v ious re t a il sys te ms: Pl atform • ISA Ca r d s • Standard PCI Cards • Mu lt i-p ort Se rial • Memo r y Dump Networks • M-1 1 • StarLAN • 10base2 Ethernet • Toke n Ri ng ? ...

  • NCR 7401 - page 67

    Chapter 2: 7401-4xxx Pr oduct Overvi ew 19889d Introductio n The 7401-4xxx model i s a ruggedized version i deal for u n attended u se in fi nancial e nviro nme nts. T he major hardw are f eature s of thi s model are a 15 i nch flat pa nel di splay with tou ch screen input, LAN conn ect iv it y , st er e o aud io , an integ ra t e d se cu r e cabin ...

  • NCR 7401 - page 68

    2-2 Chapter 2: 7401-4x xx Product Overv iew Ser ial Number/Model Number Label The unit's serial number, model n u m ber, tracer n umber, and date of ma n u fa ct u r e are in clu d e d on a labe l loca t e d in s id e the cabin e t on the left s id e a bov e the prin te r modu le . 19890 NCR 7401-4512- 8001 50-12345678 Mfg Dat e: 03/15/02 F015 ...

  • NCR 7401 - page 69

    Chapter 2: 7401-4x xx Product Overv iew 2-3 Har dware Modules Base Uni t • Pro cesso r B oa rd − Pentium II I/Celeron processor − XGA ch ips e t (15-in ch m onitor) − MPE G II c hi pset − 1 MB Fla sh BIOS (not CM OS) − Four RS-232 p orts (two optionall y powered) − 10/100BaseT Ethern et LAN chip s et, Wake-on-LAN support, and R J-45 p ...

  • NCR 7401 - page 70

    2-4 Chapter 2: 7401-4x xx Product Overv iew • POS Co nnecto r Bo ard − Internal parall el port (dedic ated to the optional customer display ) − Mic ropho ne • 15-inch Operator Display – ac tive L C D with capaci tive or res is tive touch • 2. 5 -in ch low or hig h cap acit y hard d isk • Integrated Motion Se nsor, capabl e of wakin g ...

  • NCR 7401 - page 71

    Chapter 2: 7401-4x xx Product Overv iew 2-5 Terminal Com ponents not Supported It is im p ortant to no te that the ter minal does no t support the fo llow ing com po nen ts. No t Supported Alternative Implementat ion CM OS for hard totals, logs, and t a llies Hard disk, com pact flas h, or s erver storag e Remov a b l e medi a , e . g., a flex dis ...

  • NCR 7401 - page 72

    2-6 Chapter 2: 7401-4x xx Product Overv iew System C onfiguration D iagr am 19794b COM1 USB 1 Mo to rize d Card Reader USB 2 Power Pa ra llel Ful l Page Pri nter S-Vi deo MSR I RDA Speaker LAN Power Suppl y Speakers I RDA Receiver Swipe MSR Power Supply Tra ckball Pin Pad RS-232 Por ts COM2 COM3 COM4 (Power ed) (Powered) Processo r B oard USB Camer ...

  • NCR 7401 - page 73

    Chapter 2: 7401-4x xx Product Overv iew 2-7 Hardwar e Module Descriptions Pr oces so r Bo a rd Processor/ Chi p S et The t e rm in a l uses an Int e l ar ch ite ct u re proces s o r, which p ermit s it to levera g e e x istin g s oft ware dr ive rs and app lica t ion s , as we ll as p r ov ide th e gre a t e s t flex ibilit y in ch o os ing an ope ...

  • NCR 7401 - page 74

    2-8 Chapter 2: 7401-4x xx Product Overv iew Video S ubsystem The vi de o subsyst em s uppor t s the fol low ing L CD t ypes: • 15-inch ac tive matrix (TFT) 768 x 1024 with 64 k colo rs Sup p ort for the LCD in teg ra t ed dis p lay is p r ov ide d intern ally. E x terna l support for SVGA monitors (800x600 [ or better] res olution a n d 64 k [or ...

  • NCR 7401 - page 75

    Chapter 2: 7401-4x xx Product Overv iew 2-9 100Base-T is wi red identic ally to 1 0Base-T, exce p t that the tw isted p air cabl e must be C ategor y 5 and the hub s must permit 100 or 10/100 MB / s op e ration . A lt h o ugh 10 B ase -T will op er at e on Cate g ory 3 twis t ed pair, or NCR "747" cable, an u pgrade to Category 5 is requi ...

  • NCR 7401 - page 76

    2-10 Chapter 2: 7401-4x xx Product Overv i ew • Ap p ropria te in fra s t ructu re (s e rver supp or t, Bas e S ta t ions , C e ilin g Antennas , etc) m ust be pre sent in th e installati on site , and t he maximum RF ran ge of the wireless system mu st not be ex ceeded. Intero perab ility - W hile the 802 . 11 standard provid es a n interoperabl ...

  • NCR 7401 - page 77

    Chapter 2: 7401-4x xx Product Overv i ew 2-11 Seria l Port s The 7401-4xxx Celeron/Pentiu m III processor board provides two RS- 232 ports (9-pin D -shell connec tors, Ports 1 and 2) direc tly on the board and supports tw o additional RS-232 ports. Ports 3 a nd 4 require an optional harne ss connecti on to t he board. Port s 1 and 3 can be s upplie ...

  • NCR 7401 - page 78

    2-12 Chapter 2: 7401-4x xx Product Overv i ew Hardware Monitor The hardware monitor generates an in terru p t to the s ys tem whenever any of the internal volta g es used by t h e system proce ssor goes above or below th e a ccep ta ble o p e ra t ing rang e. An in terru p t is als o gen e rat e d when the te m p erature of t he Processor exceed s ...

  • NCR 7401 - page 79

    Chapter 2: 7401-4x xx Product Overv i ew 2-13 • Release 2.0 – 2 . 4 processor boards use a Cirrus/Crystal CS4614 (PCI -bas ed) sound controller that s upports DirectX 6 sound. • Release 2.5 proces sor boards u s e an ESS Allegro ES1989 s ound controller that supports DirectX 8 s ou nd. Magnetic S tri pe Reader A 3-track MSR head is availab le ...

  • NCR 7401 - page 80

    2-14 Chapter 2: 7401-4x xx Product Overv i ew External C onne cto r s Internal Co nnecto rs RS-232 9 pin D s hell ( two, one with + 1 2 V powe r option ) Integrated Scanner ( 7401) PS/2 Keyboard Motion Sensor / Power Indicator Cu st o m er Di sp la y PC I E xp a ns io n hea d e r Cash Drawe r IDE IR DA Para llel p ort (P OS Board h e ad er ) 20-pin ...

  • NCR 7401 - page 81

    Chapter 2: 7401-4x xx Product Overv i ew 2-15 Power LED The Processor Board provide s support for an external power LE D throug h the onboard M otion/Power LED connector . This LE D is controll ed through the SMC 37C935 GP I O pins. Once the S MC chip i s programmed to support the Power LE D function on GP IO pin 13 , the LED will be t u rn e d &qu ...

  • NCR 7401 - page 82

    2-16 Chapter 2: 7401-4x xx Product Overv i ew Colors Support ed Resoluti on 256 Co lors (8-Bit) 65, 000 Colors (16-Bit) 16. 7 M Color s (24-Bit) 800x600 512 k 1 MB 2 MB DirectX Support 7401-46xx p rocess or b oards with the Ly nx 3DM/3DM+ c hip s upport the follo win g DirectX 6 Dir ect Dr aw a nd Di rect 3D graphi cs f uncti ons. • Ras te rizat ...

  • NCR 7401 - page 83

    Chapter 2: 7401-4x xx Product Overv i ew 2-17 • Lynx Fam ily Contro l Pa nel Specifi catio n 1.2 o n the NCR 74xx Base Sys tem and Clien t Th ird party D riv ers CD -R OM (Produ ct ID: D370-0111-0100) or in the vi deo. exe se lf-ext ractin g Vide o D rivers file on th e Re ta il So lu t ions Specific Th ird P a rt y Produ cts Drivers and Patches ...

  • NCR 7401 - page 84

    2-18 Chapter 2: 7401-4x xx Product Overv i ew The Flash devic e is divided into four areas , as describ ed below . System Ad dr ess FLASH M emor y Ar ea F0000H FFFFFH 64 kB M ain B IOS EE000H EFFFFH 8 kB System BIOS Reserved during boot ED000H EDFFFH 4 kB Plu g and Pla y ESCD Storage Area E0000H ECFFFH 52 kB Sy stem/VGA BIOS Reserved d uring boot B ...

  • NCR 7401 - page 85

    Chapter 2: 7401-4x xx Product Overv i ew 2-19 Advanced Power Management The 7401-45xx p rocessor B IOS has su pport for 1 . 2 Advanced Power Mana geme nt (A PM) . Th e ve rsion of APM d riv e rs lo ad e d in th e ope r at in g sy s tem by the us er will det e rm in e t o which sp e cifica t ion t h e BIOS will ad h ere . In either case, t he energ ...

  • NCR 7401 - page 86

    2-20 Chapter 2: 7401-4x xx Product Overv i ew • AP M mu s t be enable d in the BIOS . AC P I is a u t oma t ica lly act iv e with the o perating s ystem. • AC PI Se tup op tio ns ar e availa ble in th e OS Con t ro l Pane l. No te : Refer to the tab le in the ACPI secti on of “Chapter 2: 7401-2x xx and 3xxx Product O verview” f or a c ompar ...

  • NCR 7401 - page 87

    Chapter 2: 7401-4x xx Product Overv i ew 2-21 Oper at or Di spl a y 19889d The 7401-4x xx ha s a 15-inch T FT (thin fi lm tran sistor) 1024x760 with 65 K colors d is p lay. LCD Adap te r Board The signals from the LC D header on the Proces sor Board are b rought to t h e LCD o n a harn es s. Sin ce t h e re are mu ltip le p in con figu ra t io n s ...

  • NCR 7401 - page 88

    2-22 Chapter 2: 7401-4x xx Product Overv i ew A fuse loc ated o n the In verter Board protects power to the inverter. This fus e prot e cts t h e sys t em from dam ag e in the even t of a Backlig h t or Inverter Board fa u lt. The fuse is not fi eld replaceab le; if it blows, the saf et y ch ar ac teri stic s of one or mor e c ompo nen t s on t he ...

  • NCR 7401 - page 89

    Chapter 2: 7401-4x xx Product Overv i ew 2-23 Features 19889a I ntegrated Speakers MSR Mo t o r i z e d Card R eader Keylo c k Pin Pa d Trac kbal l Key board LCD Tou chscreen Secur e C abi net wit h Int egrat ed S p eaker s The 7401-4x xx cab inet ha s an anti -vandal ke y lock that secures th e cab inet i n a cl osed positio n. The c abinet has no ...

  • NCR 7401 - page 90

    2-24 Chapter 2: 7401-4x xx Product Overv i ew open to per m it easier acces s to the inside of the term inal for servic e person nel. No te : For 7401-4xxx terminal s with a U . K. keyboard (F13 0, F131, or F132), chan ges are re quired to the Regional Settings in the Control Panel. Refer to Chapter 4 f or details. Pin P ad A secure an ti-vandal pi ...

  • NCR 7401 - page 91

    Chapter 2: 7401-4x xx Product Overv i ew 2-25 Magn etic St rip e R e ader A single 3-trac k anal og M SR is a vailab le as a feature , supporting ISO forma t ca rds. When th e MSR is no t des ired, a filler p iece fo r th e M SR se ct ion is in clu d ed t o make the unit ap p e a rs un ifor m . Fu ll Page P rinter The 7401-4x xx ha s a full pa g e ...

  • NCR 7401 - page 92

    2-26 Chapter 2: 7401-4x xx Product Overv i ew • Pri nter se nsor s pro vi de al er ts fo r pa per out, paper low , p aper in presenter, Printhead temperatu re, Printhead l evel po sition, and paper jam . • The Printer u ses a ve ndor-provided Window s Driver. OPOS su pp o rt is n o t ava ilable wit h t h e full pag e prin t e r. • This d ev i ...

  • NCR 7401 - page 93

    Chapter 2: 7401-4x xx Product Overv i ew 2-27 Reset Procedure 1. Ge n t ly pre ss the Res e t Switch a n d hold it in for at lea s t four seconds. The screen goes blank. 2. R ele a s e the Res et Switch a n d th en gen t ly p ress it a gain. Th e syst e m reboots. Compact Fl ash The 256MB c ompact f lash c an b e used in a Windows XP e mbedded envi ...

  • NCR 7401 - page 94

    2-28 Chapter 2: 7401-4x xx Product Overv i ew Motion Sensor The terminal hardware can detect move ment near the terminal a nd ena bl es so ftwa re to pr ompt sy stem op er at io n fro m a l ow -pow er stat e . Ap p lica t ion s o ftwa re may also be a ble to mak e use o f motio n det e ct ion when in th e ON stat e if it is enable d by lowe r-lev e ...

  • NCR 7401 - page 95

    Chapter 2: 7401-4x xx Product Overv i ew 2-29 Power OK LED The Power OK LED is located b ehind the C able Cover, between the Customer Display and C ash Drawer con n ectors. 19901d Power OK (5V a nd 24 V) LAN Status LEDs 19901c LAN I ntegr it y (Green) L A N S peed Y el l ow = 10 0 M B OFF = 10 MB Power Suppl y The termin al uses an AC ada pter for ...

  • NCR 7401 - page 96

    2-30 Chapter 2: 7401-4x xx Product Overv i ew All power requir ed to o perate the ba s e unit, PCMCIA o p tion and PCMCIA cards, speaker option, scanner option, and bus-powered USB peri pheral s is provi ded b y t he power su ppl y. The Processor Board s erves as the hub to di s tribute power to al l ter minal func tion s. Ca sh dr aw ers, VF D c u ...

  • NCR 7401 - page 97

    Chapter 2: 7401-4x xx Product Overv i ew 2-31 EasyPoi nt 45 Pedestal A cone-s haped , basic pedestal f or the 7401-4 xxx terminal . The pedestal is blac k and i s metal and wood c onstruc tion. T he ba se of the pedestal has the foll owi ng features: • Mounting hol es to s ecure the unit to the fl oor • Adjustable feet • Ca ble a cce s s do o ...

  • NCR 7401 - page 98

    ...

  • NCR 7401 - page 99

    Chapter 3: 7401- 2xxx and 3 xxx Hardwar e Installation Introductio n The 7401-2xxx and 3xxx ter m inals are fully asse mbled at t h e factory. This cha pter explai ns the mountin g options and how to connect optional hardware c o mponents to these ter minals. Inst all at ion Su mm ar y The t e rm in a l shou ld be remov e d from the sh ipp in g p a ...

  • NCR 7401 - page 100

    3-2 Chapter 3: 7401-2x xx and 3xxx Hardware In s tallat ion Installation Restrictions • Before in s t a llin g the te rmin a l, rea d and follo w t h e gu id elin es in th e NCR EasyPo int 7 401 Site Prep aration Guide and the NCR Workstation and Perip heral AC Wiri ng Guide . • In st a ll t h e term in a l nea r an e le ct rica l o u t le t t ...

  • NCR 7401 - page 101

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-3 Connecting the Cables The ca ble con n ect o rs a re lo cat e d be h in d the Co re M odule . Th e pro ce du re for a ccess in g t h e con n e ct o rs is d iffe re n t fo r F ix e d-An g le Mount s a nd T i lt Mou nts. Fix ed-An gle M o unt (F5 04) 1. Rem ove the s crews that secure th e C ...

  • NCR 7401 - page 102

    3-4 Chapter 3: 7401-2x xx and 3xxx Hardware In s tallat ion 2. R ais e the bot t om of the Core Mod u le, pu ll ou t th e Co re Module Supp ort and rest the C ore Module on the Core Module Support. 17340 Core M odu le Core M odu le Support Met a l Loc k ing Tabs Key board Port 3. Rou te the cables as des cribed in t h e following section, Cab le Ro ...

  • NCR 7401 - page 103

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-5 Fix ed-An gle M o unt (F5 03) 1. Rem ove the s crew that s ecures the Core Module to the Fixed-Angle Mount . Re mo v e S cr ew s (o ne on ea c h s id e) 16396 Core Modul e Pe de st al Mou n t ...

  • NCR 7401 - page 104

    3-6 Chapter 3: 7401-2x xx and 3xxx Hardware In s tallat ion 2. Rem ove the C ore Module f rom the Fixed-Angle Mou nt. 16397 3. Rou te the cables as des cribed in t h e following section, Cab le Rout ing . ...

  • NCR 7401 - page 105

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-7 Cable Routing The cables can be routed ei ther out t h e bottom or rear of the Fixed- Ang le Mount. The Power C ord is shipped from the factory ro uted through the b ottom exit hol e in the Fixed-Angle Mount. To ro ute the cabl es out the rear exit, y ou mu st move the grommet from the bot ...

  • NCR 7401 - page 106

    3-8 Chapter 3: 7401-2x xx and 3xxx Hardware In s tallat ion 2. Pres s the gro mmet alon g the bottom ed ge of the rear exit and c ut it to lengt h. 16482 Me as ure and C u t 3. I n st a ll t h e rem ain d e r of the g romm e t to the o ther three s ides of the opening. 16483 Tr im t he E xce ss 4. Trim t h e ex cess leng t h. ...

  • NCR 7401 - page 107

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-9 Cable Connector I denti fication The ca ble co n n e ct or s a re loca t e d o n th e back o f the C or e Mo dule. 18011 CRT LAN USB 2 COM 1 COM 2 Key boa rd PS/2 P a r allel Power Audi o Out Ca sh Dr a wer Sp eak er S-Vi de o RS- 232 (COM 3 & 4) Mi crop hone (opt iona l ) I RDA USB 1 ...

  • NCR 7401 - page 108

    3-10 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Tilt M o unt Tilt M o u n t cable co n n e ct o rs are loca t ed on th e unders id e o f the Co re Mo d u le , u n der a cable cov e r . 1. Tilt t h e d isp lay to acce ss t h e cable con n e cto r s. Cable Cove r Thumb Screw 15968 2. Loos en the thu mbscrew that secures the Cable Cover an ...

  • NCR 7401 - page 109

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-11 Cable Routing The Tilt Mount has three p laces to secure c ables to the b ase of the u n it by using a cab le tie w rap. Re m ove the power s up ply cover or c ustomer display from the ba se of the unit, tw o thu mb screws on bottom rear, and use a ti e wra p to secure the Eth ernet cabl ...

  • NCR 7401 - page 110

    3-12 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Cable Connector I denti fication 1. C on ne ct the perip h er al and LAN ca ble s. Th e illus tra t ion be low ca n be used to i dentify the connec tors on the terminal . See the s ection s tha t follo w for sp e cific in s ta lla tio n in s tru ct io n s for ea ch of t he peri pherals . 1 ...

  • NCR 7401 - page 111

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-13 Installing Per ipherals This se ct ion d e s cribe s h o w t o ins t a ll t rans act io n pr in t ers an d othe r peripherals on the 7401-2xxx and 3 xxx terminal s. Ins ta lling a T ran sactio n Prin te r The foll owi ng printer s can c onnect throu gh a no n-powered RS-232 or USB co n n ...

  • NCR 7401 - page 112

    3-14 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 2. Connect the ot her end of the pri n ter cab le to one of the R S-232 (non-p owered ) p orts on the termina l. 3. Connect the e xternal power supply cabl e to the Power Connector on the printer . 4. Plug the external power supply A C cable into a n AC outlet. USB Ins t alla tio n 1. Conn ...

  • NCR 7401 - page 113

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-15 7401-K590 S elf-Service P rinter For in form ation about installing the K590 self-service p rinter, refer to the NCR 7401- K59 0 Self-Servi c e Printer Ow n er’s Guide (B 00 5-0000-1346). 18012 ...

  • NCR 7401 - page 114

    3-16 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Ins ta lling a Cash D rawe r 1. Place the cash drawer in the desired loc a tion, within cab le length of the ter minal. 16269 2. Con nect the ca s h drawer cabl e to the ter m inal cash drawer conn ect or. 15969 c Cash Drawe r No te : The Cash Draw er can o p tionally be c onnec ted to the ...

  • NCR 7401 - page 115

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-17 Install i ng a Second Cash Drawer The terminal supports a 2-drawer c onfig u ration with a Y-cab le (1416-C372-0006). 1. Place the cash drawer in the desired l ocation, w ithin cabl e's length of the ter m inal. 2. C o n n e ct the Y-cable t o th e term in a l cas h dra we r co n n e ...

  • NCR 7401 - page 116

    3-18 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Ins ta lling PC Cards PC ca rds (wire le s s, mode m, and so fo rt h ) can be ins t a lle d on any terminal with t he Dual PC M CIA Port (7401-K060) . Only ter minals with a Fixed-Angle M ount require the removal of th e Core Mod u le from th e mount to ins t a ll a PC card. If you d o not ...

  • NCR 7401 - page 117

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-19 2. Rem ove the C ore Module f rom the Fixed-Angle Mou nt. 16397 ...

  • NCR 7401 - page 118

    3-20 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 3. Rem ove the Wireless Antenna C over. 18615 Wireless A nten na Cov er Screw s (2) W irel ess A nten n a Cov er Screw s (2) T ilt Mo unt Mo d e l Fi xe d - Ang le Mo unt Mo d el 4. I nsert th e PC card (wireles s card, modem, and s o forth ). ...

  • NCR 7401 - page 119

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-21 Mounting a Fixed-A ngle Moun t Terminal A terminal attached to a Fixed-Angle M ount c an be ins talled on a: • Pedestal (or on the edge of a fl at horizontal s urface) • Wall • Pole 16414 Pedes t al M oun t Wall Mount Pol e M ount The s ect io ns tha t follo w de s cribe h o w to pe ...

  • NCR 7401 - page 120

    3-22 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 7401- K522 P edest al Mo unt To install the Fixed-Angle Mo unt on a pedestal or t h e edge of flat horizontal s urface, use the K522 Tabl e Mount Bracket K it. 16363 K-522 Mounting P late F l at H or i zon t al S u rf ace Se curi ng Scre w 1. Secure the Mounti ng Plate to the flat horizont ...

  • NCR 7401 - page 121

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-23 7401- K5 2 1 Wall M ount To ins ta ll t h e Fixed -A ng le M oun t on a wall, us e th e K521 Wall M oun t Bracket Kit. 1. Secure the Wall Bracket to the wall with l ag screws into the studs, or with hardware of similar strength. The recommended viewing hei ght fo r t he ter mi nal i s 1 . ...

  • NCR 7401 - page 122

    3-24 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 2. I nstall the slots on back of the Fixed-Angle Mount on to the l ocking tabs of t he Wall Brack et. 16416 ...

  • NCR 7401 - page 123

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-25 7401- K5 2 1 Wall M ount wi th 74 01-K 530 P ole Br ac k ets To install the Fixed-Angle Mo u nt on a pole, use the K520 Post Mount Bracket Kit (sa me as K521 but includes strap kit). 16392a 1.2 m ( 48 i n) Recomme nded Hei ght fr om Fl oor K521 K530 1. Cu t two met al straps to length (po ...

  • NCR 7401 - page 124

    3-26 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 3. In sert the end of the cl amp into the slot o n the Wall Bracket as show n b elo w. 18009 Wa l l B ra ck e t Lockin g Tabs (facin g away from pole an d po in ting u p) In sert clamp i nto slot Route cl am p t hr oug h o p ening n earest to pole No te : There are two openings t hat the c ...

  • NCR 7401 - page 125

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-27 4. In sert the metal strap throu gh the op ening on t he oppo site side of the Wall Brac ket. 16405 Ro u te the strap thr ough t he sl ot ...

  • NCR 7401 - page 126

    3-28 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 5. Wrap the metal strap around the p ole and loop it through the o ther end of the cl amp. 16406 6. Snug the clamp and then crimp the m e tal stra p wit h a pai r of pl ier s. 16409 ...

  • NCR 7401 - page 127

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-29 7. Using a 5/16- nut dri ver, tight en t he clam p . Caution: Do not over- tighte n the c lamps . 16407 8. Repeat the previ ou s ste p s f or the seco nd c la mp . ...

  • NCR 7401 - page 128

    3-30 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 9. I nstall the slots on back of the Fixed-Angle Mount on to the l ocking tabs of t he Wall Brack et. 16392 1.2 m (48 i n) Recomme nded Hei ght fr om Floor ...

  • NCR 7401 - page 129

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-31 10. For a pole mount in s tallation, route t he cables throu g h the Wall Bracket as shown bel ow. 16408 ...

  • NCR 7401 - page 130

    3-32 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Installing a K501 Tilt Mount Terminal A Tilt- Mount terminal can b e i nstalled o n a flat hori zontal s u rface or a flat vertic al surface. 16429 N C R W al l Mount Tabl e-Top M ount ...

  • NCR 7401 - page 131

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-33 7401- K5 3 3 Wall M ount To install the Tilt Mo unt on a flat v ertical surface, use th e K533 Wall M o u n t B r a c k et K i t . 1. Secure the Wal l Plate to the wal l with lag screws ( 4) i nto the studs or with hardware of similar strength. The recommended viewing hei ght fo r t he te ...

  • NCR 7401 - page 132

    3-34 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Wall Mounting a 7401-K502 Cor e Module To flush mo unt the C ore Module on a flat vertical s u rface, use the F502 Flush Mount Bra cke t Kit . 16683 ...

  • NCR 7401 - page 133

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-35 1. Secure the Wal l Plate to the wal l with lag screws ( 4) i nto the studs or with hardware of similar strength. The recommended viewing height for the terminal i s 1.2 m (48 in.) from the floor to the center of the screen. No te : Drill a h o le in th e wall for t h e cables if y ou a r ...

  • NCR 7401 - page 134

    3-36 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 7401-9212 LCD No-Cabin et (12.1-inch) The 1 2.1 -in ch L CD No-Ca bin et mode l is p urch ased by cust o m e rs who design their own encl osures to m eet their specif ic needs. This s ection pro v ide s in forma t ion that mus t be con s ide re d wh en desig n ing enclosures. 18577 Fron t ...

  • NCR 7401 - page 135

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-37 Inst all ati on Gui del i ne s • To prevent moi sture from e ntering system , the front of the di splay must be in close contact with the o p ening in the en closure. • Within every cu s tom enclosure, the Elec tronics Box Back Cover MU S T rem ain in s ta lle d be ca us e it help s d ...

  • NCR 7401 - page 136

    3-38 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Mou nt ing Spe cifica tion Illu stra tions 299.72 m m (11.8 in.) 16 m m (.63 in.) 12.59 m m (.496 in.) 218.44 m m (8.6 i n.) 264.16 m m (10.4 in.) 327.15 m m (12.88 in.) Front s urfac e of dis play bez el m us t protrude through encl osur e to provide sec ure and watertight fi t. NCR enclo ...

  • NCR 7401 - page 137

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-39 7401-9512 LCD No-Cabin et (15-inch) The 1 5 -in ch LCD No-C abin e t mode l is pu rch a s ed by cus tom er s wh o design their own encl osures to m eet their specif ic needs. This s ection pro v ide s in forma t ion that mus t be con s ide re d wh en desig n ing enclosures. Inst all ati o ...

  • NCR 7401 - page 138

    3-40 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Mou nt ing Spe cifica tion Illu stra tions The fo llowin g illu s tra t ion sh o ws th e min im um a llowa ble d im e ns ion s for th e d isp la y o p e n ing wh en t h e op t ion a l cos m e t ic be z el is us e d . 19100 348.7 m m 3.730 in . 4.2 m m .165 in . 9.4 m m .372 in . 270 m m 10 ...

  • NCR 7401 - page 139

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-41 The fo llo win g illu s t ra t ion sh o ws t h e maximu m allo wa ble d im en s ions for th e d isp la y o p e n ing wh en t h e op t ion a l cos m e t ic be z el is n ot use d. 19101 312.5 mm 12.305 in. 13.7 mm 0.540 in. 235.6 mm 9.275 in. 27.5 mm 1.083 in. 22.9 mm 0.900 in. 17.2 mm 0.67 ...

  • NCR 7401 - page 140

    3-42 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 4055 Uninterr uptible Power System (UPS) The NCR 405 5 UPS is available in two models for the 7401 : Item Descr i pti on Volt/ Hz 4055-1300-7194 300 VA/18 0 Watt Ki osk UPS 120 Volt/60 Hz 4055-1500-7194 500 VA/30 0 Watt Ki osk UPS 120 Volt/60 Hz 19412 Powe r Mo n II  Sof tware (G099-455 ...

  • NCR 7401 - page 141

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-43 No te : If y ou are installing the K580/K590 Self Service Printer or the Prin t er S p a cer in a Pedest al Mou nt, the UP S must be in s talled firs t. Se e 7401-K037 and 7401-K052 Feature Ki ts for more information. Ins ta lling the Powe r Mon II  S oftwa r e The Power Mon II  sof ...

  • NCR 7401 - page 142

    3-44 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Finalizing the I nstallation After the hardware i nstall ation ha s been com pleted, the terminal can be p owe re d up t o finaliz e th e ins t alla t io n . Th e op er a ting sys t em, a lo n g with p lat fo rm mod ificat io n s , is pre- in s ta lled . The follo win g sect ion s lis t th ...

  • NCR 7401 - page 143

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-45 3. Start the Network Set up Wizard. 4. Select options to identif y the ne twork information for the term inal environment. 5. Enter the Comp uter Des criptio n . 6. Enter the Co mp uter Name . 7. Enter the Workgr oup Nam e . 8. When pr o m pted, pre ss Fin ish to reboot the ter m inal. 9. ...

  • NCR 7401 - page 144

    3-46 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 1. When the t erminal boots it e nters the Windows setup routine . No te : Wh en ins ta llin g Win 98 on t e rmin a ls wit h P r o cess or Boa rd s (7401-21xx/31xx) th ere are few di fferenc es in the p rocedure as follows : a) The terminal starts the Add N ew Hard war e Wizard . b) Fo r e ...

  • NCR 7401 - page 145

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-47 Setting A uto-Logon (WinNT Ter minal) Sinc e the clie nt doe s not have a keyboa rd i t i s desiro us to have it lo gon automatically. 1. Create a default us er acc ount that you want to use to lo gon to the client (s). a) Open the User Manager . Select the Windows Start button, sel ect P ...

  • NCR 7401 - page 146

    3-48 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on d) Add the new user to the A dminist ra tors gro up. You need to do this in order to be able to later turn off the auto -log o n function. e) Select OK to cl ose the Group Membership box. f) Select OK to create the acc ou nt. 2. Modify the Registr y. Selec t the Wi ndows St art button and ...

  • NCR 7401 - page 147

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-49 5. Create a new s tring value to perm it auto logon f or the default u s er. Select the Edi t m enu , se l ec t Ne w and then s elect Stri ng Val ue . 6. Name the new entr y A uto AdminLogon . ...

  • NCR 7401 - page 148

    3-50 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 7. With the new entry selec ted , select the Edit m en u an d th e n s el e c t Mo d if y . En ter the value 1 for auto-logon. No te : A v a l u e o f 0 s e ts it t o n o au to - l o g o n . 8. Select OK to set the value. 9. Modi fy th e Defa ulUser Name to contain the user ID that you w a ...

  • NCR 7401 - page 149

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-51 11. Create a new stri n g value to contain t he passw ord f or t he defaul t user. Sel ect the Edit men u , sel ect Ne w and then selec t S tring V a lue . 12. Name the new entr y DefaultPa ssword . 13. Edit the string value . With De faultPa ssword sel ecte d, se l ec t th e Edit menu an ...

  • NCR 7401 - page 150

    3-52 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Installing a Ser ial Mouse Follo w t h e s e s teps t o ins ta ll a Serial M ous e on the term in a l. 1. Edit the bo ot.i ni file, wh ich is loca te d in th e root of the C dr ive. a. Open Windows NT Ex p lorer b. Go to the Vi ew men u and selec t Folder Options . c. Select the View tab. ...

  • NCR 7401 - page 151

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-53 Calibr ating the Touc h Screen Be sure to ob serve for the following Touch Screen calibration gu idelin es : • Calibrate the to uch screen a s part of the installation process. • Reca libra t e t h e t ou ch scre e n whe n th e sys t em is inst a lle d a t its fin a l locat ion. • R ...

  • NCR 7401 - page 152

    3-54 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 3. The following screen is displayed with two targets. Plac e your finger on the target that has a f inger ic on pointin g tow ards it and hold it u ntil t h e sta t eme n t Touch Enable is disp laye d ov e r the fing er icon. No te : For best results, p ress the screen near the circ le an ...

  • NCR 7401 - page 153

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-55 5. The Mic roT ouch Cal ib rati on dialog box th en appears. Do not touch th e scre e n un til t h is dia lo g bo x is no lon g er disp laye d . 6. From t he Ca lib ra t io n Complet e scr ee n , sel ect Done . 7. Select Close to exit the MicroTouch program. 8. F rom th e C ont rol P ane ...

  • NCR 7401 - page 154

    3-56 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on If cursor is not stable, or fal se touche s are suspected, run the Noise Ch e ck U t ilit y fro m th e Microca l p rog ram. Ch o ose th e recomm e n de d frequ en cy (the one with th e lo west n o ise le ve l). Th is sh ou ld als o be don e if t h e Touch Scree n is s till n o t calibrat e ...

  • NCR 7401 - page 155

    Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-57 Summar y If t h e re is a Tou ch Screen calibra tio n iss ue durin g or a ft er ins ta llat ion , tak e the follo win g a ct ion s in th e order lis te d: 1. R ecalibrat e. 2. If recalib ration is u nsuccessful after two atte mpts, the n r un the Noise check to c hange the fr equency. 3. ...

  • NCR 7401 - page 156

    ...

  • NCR 7401 - page 157

    Chapter 4: 7401- 4xxx H ardwar e Insta llation Introductio n The 7401-4xxx terminal i s fully asse m bled at the fac tory. Thi s chapter explai ns the mounti ng o pti ons and how to connec t o ptional hardw are components to th e ter minal. Inst all at ion Su mm ar y The t e rm in a l shou ld be remov e d from the sh ipp in g p a ckag ing and visu ...

  • NCR 7401 - page 158

    4-2 Chapter 4: 7401-4x xx Hardware I nstal lation 3. Select the Input Locales tab. 4. Select the Ad d button under the Input lang uage window. 5. Select the Down arrow in the In p u t l o c al e: box and selec t En glish (United Kingdom) from the list. 6. Select the Down arrow in the Keybo ard layo u t/IME : b o x and se l e c t U n ited Kingdom fr ...

  • NCR 7401 - page 159

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-3 9. On th e Settings tab, select the Dow n arrow in the Defa ult inp ut lang uag e sec tio n a nd sel ect Englis h (United Kingdom) – United Kingdom as th e d e f a u l t. 10. At the bo ttom of the dialog, s elect the A pply button and the n the OK button . 11. Exit the Control Panel . Windows NT ...

  • NCR 7401 - page 160

    4-4 Chapter 4: 7401-4x xx Hardware I nstal lation Installation Restrictions • Before in s t a llin g the te rmin a l, rea d and follo w t h e gu id elin es in th e NCR EasyPo in t 7401 S ite Prepara tio n Guide and the N CR Wor ks tati on and Periphera l AC Wir i ng Gu ide . • In st a ll t h e term in a l nea r an e le ct rica l o u t le t t h ...

  • NCR 7401 - page 161

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-5 Connecting the Cables The cable connectors are located u nder the Cable Cover in the front of the Core M odu le. Cable Routing The AC Power Cord an d the LAN C able can b e routed either o u t the bottom or t he rear of the cabi net. Other c ables connec ted to the Core Module are routed internally ...

  • NCR 7401 - page 162

    4-6 Chapter 4: 7401-4x xx Hardware I nstal lation Installing Per ipherals The foll owing perip herals are inte g rated into the 7401-4xxx terminal. Removal procedures are c overed in t he NCR EasyPo int 7401 Hardware Service G u ide (B005- 0000-1341). • Fu ll p age prin t er • Motorized Card Reader • U.S. and UK ru ggedized keyboards w ith tr ...

  • NCR 7401 - page 163

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-7 1. U s e th e fo llowin g step s to ins t a ll t h e Ang le d MSR 2. Unlock the Cabinet K eylock . 19798a MSR Bl a n k Keylo c k Cable Clam p Gas S hock 3. Lift the door until it i s supported on t he Gas Shock. 4. Rem ove the M SR Blank from the right s ide of the C abi net. ...

  • NCR 7401 - page 164

    4-8 Chapter 4: 7401-4x xx Hardware I nstal lation 5. Remove the Cabl e Clamp . 6. Plug the MSR c able i nto the M SR Connector on the C ore Module. 19904a Cabl e Cl a mp MSR Connect or 7. Attach the M SR assembly using the MSR M ounting screws ( 2). 8. Attach the C able Clamp re m oved in s tep 5 to the MSR Mou nting Bracket (rea r h ole ). Ins ta ...

  • NCR 7401 - page 165

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-9 4. Rem ove the Motorized Card Reader Mountin g Screw. 19898 Motorized Car d Reader Mountin g Screw M ushroom Studs 5. Slide t h e M otorize d C ard Rea de r back and lowe r t he unit unt il th e Mus h roo m Stu ds a re clear of t he reta in ing holes . 6. Unp lug the two cables from the con n ector ...

  • NCR 7401 - page 166

    4-10 Chapter 4: 7401-4xxx Hardware I nst al l ation 7. Loos en the Keyboard Retainin g Thumb Screw s (2). 19798h Keyboard Re t a ining Thum b Screw s (2) (in side cabi n et) 8. Slide the Keyboard Drawer closed . 9. P u ll th e Keyboa rd Asse m bly fo rwa rd, lift th e asse m bly off t h e m u s h r o o m s tu d s , an d t i l t th e as s e m b l y ...

  • NCR 7401 - page 167

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-11 10. Dis connect the Pi n Pad/Port C cab le and re move the cab les out thro u g h th e hole in the Ke y boa rd Ass embly . 11. Lay t he K eyb oard Asse mbl y on a fla t s urfa ce . 19895d Backing Plate Screw s (8 ) Key board Backing Plate 12. Remove the Keyb oar d Bac kin g Pl ate . 13. Inser t th ...

  • NCR 7401 - page 168

    4-12 Chapter 4: 7401-4xxx Hardware I nst al l ation 18. I nsert the Keyboard Assembl y onto the m u shroom studs in t he Keyboard Tray. 19. Tight en t he Ke yboa rd Re tai nin g Thu mb Sc re ws ( 2) . 20. I n sta ll t h e MSR 21. In stall the MSR cab les. 22. Slide the Keyboard Drawer closed . 23. Lower the core module door. 24. Lo ck t h e cabin e ...

  • NCR 7401 - page 169

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-13 Using the Full P age Pr inter The 7401-4xxx has a full page t h erm al printer to provide the cus tomer with a rec ord of t heir tran saction. The p rinter is loc ated in side the secure cabinet a nd issues the p rinted transac tion rec ord out a s lot above the keyboard in t he front of the cabi ...

  • NCR 7401 - page 170

    4-14 Chapter 4: 7401-4xxx Hardware I nst al l ation No te : The printhead lever m ust be cl osed for auto-l oading to function . Rem oving Pa per fro m the P rin ter Feed Ro lls If p aper be co m es jamm e d in th e p rin t e r feed rolls: 1. U n lo ck t h e cabine t Ke y lock. 2. R a is e the bo tt om o f the Disp la y Modu le Doo r un t il fu lly ...

  • NCR 7401 - page 171

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-15 Usi ng the Pr int er Test an d Di spla y Pa nel 19961 RE ADY POWER PAPER ATTN ERR F3 F2 F1 F 0 FOR M FEED LIN E FEED TEST SELECT Displ ay LE D I ndi cators The L EDs pro vid e the fo llowin g sta tus in forma tio n : PAPER/POWER (gr een) Status Indicatio n Printer OK Very short Off bli nk every 14 ...

  • NCR 7401 - page 172

    4-16 Chapter 4: 7401-4xxx Hardware I nst al l ation ATTN/ERR (yel low) Us e d with t h e buz ze r to in d icat e the follo win g con d itio n s: Status Indicatio n Switch press Short flash / be ep when Switc h F0-F3 are p ressed Sys tem warnings Flashin g / beeping to al ert o perator of l ow paper or out of paper condition Sys tem error codes R ep ...

  • NCR 7401 - page 173

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-17 F3/FORM FEED Advances the pa per one form length. The length of t h e paper feed depe nds on pr in ter set up. F0 and F1 (Cutt er Test) Test the paper cutter. Feed s a short b lank len gth of p aper and actuates the paper c u tter. The swi tches m ust be rel eased at the same ti m e. Fu ll Pa ge P ...

  • NCR 7401 - page 174

    4-18 Chapter 4: 7401-4xxx Hardware I nst al l ation Installing a 7401-4xxx on a Table Top Mount A 7401-4xxx term inal attached to a Tabl e Top Mount c an b e in stalled on a ny fla t wo rk su rfa ce follo win g th e he igh t gu ide lin e s sh o wn in th e NCR EasyPo in t 7401 S ite Prepara tio n Guide (B005-0000-1255). 19964 Locking Pin Sl ot s Loc ...

  • NCR 7401 - page 175

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-19 2. D rill p ilot h o les or throug h h oles fo r the mou n t ing screws (4 ) or mounting bolts. Screw s or bol ts u sed for mounting the terminal are not p ro vid e d with t h e moun t and mus t be pu rch a sed lo ca lly . The hole s in th e moun t are xx mm (x x in. ) in diame te r. 3. D r ill th ...

  • NCR 7401 - page 176

    4-20 Chapter 4: 7401-4xxx Hardware I nst al l ation 4. R e m o v e t h e K e y bo a r d as d es c r i b e d i n t h e “ R em ov i n g th e K e y b o a r d As sem bly ” s e ct io n in Ch ap t e r 4 of the NCR EasyPo int 7401 Hardwa re S ervice Gu ide (B005-0000- 1341). 5. Feed the cables throu gh the hole in the Ke yboard Tray. 6. R ele a s e th ...

  • NCR 7401 - page 177

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-21 Installing a 7401-4xxx on the E asyPoint 45 Pedestal The 7401-4xxx term inal is shipped with the Table Top M ount attached. Use the fol lowing proc edure to mount a 74 01-4xxx ter minal on an EasyPoint 45 Pede stal. 1. Unloc k the Ke yloc k. 2. Open the Display Door. 3. Slide the Key board Tray fo ...

  • NCR 7401 - page 178

    4-22 Chapter 4: 7401-4xxx Hardware I nst al l ation 4055 Uninterr uptible Power System (UPS) The NCR 405 5 UPS is available in two models for the 7401 : Item Descr i pti on Volt/ Hz 4055-1300-7194 300 VA/18 0 Watt Ki osk UPS 120 Volt/60 Hz 4055-1500-7194 500 VA/30 0 Watt Ki osk UPS 120 Volt/60 Hz 19412 Powe r Mo n II  Sof tware (G099-4551- 0100) ...

  • NCR 7401 - page 179

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-23 No te : If y ou are installing 7401-4xxx on the EasyPoint 45 P edes tal, the UPS mu st be in stalled first . See 23 36-K045 Feature Kit f or more inform atio n. Ins ta lling the Powe r Mon II  S oftwa r e The Power Mon II  soft wa re is p rov id ed on CD -ROM an d may be ins t a lle d o ve r ...

  • NCR 7401 - page 180

    4-24 Chapter 4: 7401-4xxx Hardware I nst al l ation Finalizing the I nstallation After the hardware i nstall ation ha s been com pleted, the terminal can be p owe re d up t o finaliz e th e ins t alla t io n . Th e op er a ting sys t em, a lo n g with p lat fo rm mod ificat io n s , is pre- in s ta lled . The follo win g sect ion s lis t the st eps ...

  • NCR 7401 - page 181

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-25 13. Start the Network Set up Wizard. 14. Select options to identif y the ne twork information for the term inal environment. 15. Enter the Comp uter Des criptio n . 16. Enter the Co mp uter Name . 17. Enter the Workgr oup Nam e . 18. When pr o m pted, pre ss Fin ish to reboot the ter m inal. 19. L ...

  • NCR 7401 - page 182

    4-26 Chapter 4: 7401-4xxx Hardware I nst al l ation 5. When the t erminal boots it e nters the Windows setup routine . No te : Wh en ins ta llin g Win 98 on t e rmin a ls wit h P r o cess or Boa rd s (7401-21xx/31xx) th ere are few di fferenc es in the p rocedure as follows : d) The terminal starts the Add N ew Hard war e Wizard . e) For e ach dev ...

  • NCR 7401 - page 183

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-27 Calibr ating the Touc h Screen Be sure to ob serve for the following Touch Screen calibration gu idelin es : • Calibrate the to uch screen a s part of the installation process. • Reca libra t e t h e t ou ch scre e n whe n th e sys t em is inst a lle d a t its fin a l locat ion. • Recalib ra ...

  • NCR 7401 - page 184

    4-28 Chapter 4: 7401-4xxx Hardware I nst al l ation 3. The following screen is displayed with two targets. Plac e your finger on the target that has a f inger ic on pointin g tow ards it and hold it u ntil t h e sta t eme n t Touch Enable is disp laye d ov e r the fing er icon. No te : For best results, p ress the screen near the circ le and t hen ...

  • NCR 7401 - page 185

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-29 5. The Mic roT ouch Cal ib rati on dialog box th en appears. Do not touch th e scre e n un til t h is dia lo g bo x is no lon g er disp laye d . 6. From t he Ca lib ra t io n Complet e scr ee n , sel ect Done . 7. Select Close to exit the MicroTouch program. 8. F rom th e C ont rol P ane l, s elec ...

  • NCR 7401 - page 186

    4-30 Chapter 4: 7401-4xxx Hardware I nst al l ation If cursor is not stable, or fal se touche s are suspected, run the Noise Ch e ck U t ilit y fro m th e Microca l p rog ram. Ch o ose th e recomm e n de d frequ en cy (the one with th e lo west n o ise le ve l). Th is sh ou ld als o be don e if t h e Touch Scree n is s till n o t calibrat ed aft e ...

  • NCR 7401 - page 187

    Chapter 4: 7401-4x xx Hardware I nstal l ation 4-31 Summar y If t h e re is a Tou ch Screen calibra tio n iss ue durin g or a ft er ins ta llat ion , tak e the follo win g a ct ion s in th e order lis te d: 1. R ecalibrat e. 2. If recalib ration is u nsuccessful after two atte mpts, the n r un the Noise check to c hange the fr equency. 3. I f y ou ...

  • NCR 7401 - page 188

    4-32 Chapter 4: 7401-4xxx Hardware I nst al l ation ...

  • NCR 7401 - page 189

    Chapter 5: Setup Introductio n This chapter de s cribes how to confi gure the BI OS CMOS o ptions. Fo llowin g t h is In trod uction , there are sections spec ifi c to 7401- 22xx/35xx/45xx terminal s with B IOS Version 2.2.1.x (Pentium III/C eleron proce s s ors), 7401-26xx /46xx ter minals with ACP I BIOS Version 2.3.x.x (Pen tium III/Celeron proc ...

  • NCR 7401 - page 190

    5-2 Chapter 5: S etup b) As instructed on the screen , touch th e circ le near the low er-left corner of the screen . For best re s u lts, press the s creen near the circle an d t h e n slide y our fin ger o n t o the circle with o u t rais in g your finger from the s creen. c) U s in g t h e sa m e m e th o d as abo v e , t ou c h th e c i r c l e ...

  • NCR 7401 - page 191

    Chapter 5: S etup 5-3 No te : If yo u are not using an e xte rn al ke yboa rd, you ca n touc h the menu controls at t h e bottom of t h e screen. If yo u encounter diffic ulty doing thi s, recali brate the s creen. Se tting the Da te and T ime To set the date and ti me, perform the followi ng steps: 1. I n th e S e tu p Main menu, mov e your cur so ...

  • NCR 7401 - page 192

    5-4 Chapter 5: S etup Conf igur ing a H ard Dr i ve No te : Primary M aster, Secondary Master, Primary Slave and Secondary Slave refer to t he IDE drives . Afte r ins ta llin g a ha rd drive, y o u ne ed to config u re the hard driv e us in g Se t up . P e rfor m t h e followin g s t ep s: 1. On the Setu p Main menu, select the appropriate IDE Adap ...

  • NCR 7401 - page 193

    Chapter 5: S etup 5-5 Se tting Memory Shado w The de f aul t set tin g ena b le s memo r y sha do w. Thi s ca n incr ease your works tation 's perform an ce. This a pplies o n ly if your wo rkstat ion ha s a pl u g -i n v i deo boar d . If you wa nt t o d isa b le t he memor y shad ow ing , perform the follow ing steps: 1. Move the cur sor to ...

  • NCR 7401 - page 194

    5-6 Chapter 5: S etup To finalize the freein g of interrupts a nd make u nused interrupt s availab le for use by P C I devices, it i s necessary to re set the conf igurati on data . Thi s can be d one in the Advanced menu . To us e ISA devices that require interrupts, it is necessary to reserve those interrupts so that those interrupt s are not all ...

  • NCR 7401 - page 195

    Chapter 5: S etup 5-7 BIOS Defaul t CMO S Val u es ( 7 401- 22xx/ 35xx/ 45xx BI OS V er sion 2.2. 1.x) The foll owing are the B I OS default CMOS values for the workstation. No te : Whe n ins t a llin g a new BI OS from the CD, t h e Pr oce ss o r Bo a rd type is autom atical ly detected and the correct BIOS is automatic ally ins ta lled Main Va lu ...

  • NCR 7401 - page 196

    5-8 Chapter 5: S etup Transfer Mode Standard Ultra D M A Mode Disabl ed Secondary M aster CD-RO M Type A uto Mu lt i-Se ct or Tran s fe rs D is a bled LBA Mode C ontrol Disabled 32 Bit I/O Disabled Transfer Mode FPI 0 4/D MA 2 Ul tr a D MA Mo de Mode 2 Secondary S lave None Type A uto Mu lt i-Se ct or Tran s fe rs D is a bled LBA Mode C ontrol Disa ...

  • NCR 7401 - page 197

    Chapter 5: S etup 5-9 Cache Base 512K-640 k Write Back Cache Extended Memory Write Back Cache A000-AFFF Disab led Cache B000-B FFF Disabled Cache C800-CBFF Disabled Cac he CC0 0 - CFFF Di sa b led Cache D000-D3FF Disabled Cache D400-D7FF Disabled Cache D800-DBFF Disabled Cac he DC0 0 - DFFF Disa b led Cache E000-E3FF Write Protect Cache E400-E7FF W ...

  • NCR 7401 - page 198

    5-10 Chapter 5: S etup Flop py D is k Contro ller Dis able d Serial Port C Enabled Mod e No rmal Base I /O Address 3E8 Inter rupt IRQ 5 Powe red Po rt Note : Mu st be set to On for the 7401-4xxx w ith Pi n Pad Auto Serial Port D Enabled Base I /O Address 2E8 Inter rupt IRQ 11 Mode RS-232 Disk -On -Chip Address CE00-CFFF MSR Address CC00-CDFF MSR In ...

  • NCR 7401 - page 199

    Chapter 5: S etup 5-11 On-board In tel PXE Enabled Lucent WaveL AN ROM Disabled WaveLAN PXE ROM Disabled Select a ble R OM 7 Dis able d Select a ble R OM 8 Dis able d Select a ble R OM 9 Dis able d Select a ble R OM 1 0 Dis able d Select a ble R OM 1 1 Dis able d Select a ble R OM 1 2 Dis able d Select a ble R OM 1 3 Dis able d Select a ble R OM 1 ...

  • NCR 7401 - page 200

    5-12 Chapter 5: S etup DC00 - DF FF Avai lab le PCI/PN P IRQ Reso urce Exc lusion IR Q 3 Ava ilable IR Q 4 Ava ilable IR Q 5 Ava ilable IR Q 7 Ava ilable IRQ 9 Res erved IRQ 10 Availab le IRQ 11 Availab le PC I/ IR Q line 1 A u to Se le ct PC I/ IR Q line 2 A u to Se le ct PC I/ IR Q line 3 A u to Se le ct PC I/ IR Q line 4 A u to Se le ct Boot-Tim ...

  • NCR 7401 - page 201

    Chapter 5: S etup 5-13 Securi ty V al u es Supervisor Pass word Is Clear User Password Is Cle ar Set Supervisor Password Press Ent er Set User Pass w ord Press Ent er Diskette Access Su pervisor Fixed Disk Boot Sector Normal Password on Boot Disa b le d Powe r Va lues Power Sav i ngs Disa b le d Standby Timeout Off Auto S uspend Ti meout Off IDE Dr ...

  • NCR 7401 - page 202

    5-14 Chapter 5: S etup Exit Valu es Exit Saving Changes Press Ent er Exit Discarding Chan ges Press Ent er Load Setup Defaults Press Ent er Discard Changes Press Ent er Save Changes Press En t er Int erru pts (7 401-2 2xx/ 35xx/ 45x x BIO S Ver sio n 2. 2. 1.x) The foll owi ng table li sts the default s ettings. To resolve any confli cts, refer to ...

  • NCR 7401 - page 203

    Chapter 5: S etup 5-15 IRQ System Resour ce 13 Ma th copr oce ssor 14 On-board IDE 15 Secondary IDE No te : The Mouse use s IRQ 12 a n d so does the Touch Screen . Since the Touc h Scree n serv es a s a mo us e, i t ca nnot be f ree d up unle ss yo u don't want to use either . The Audi o and LAN share IRQ 10, and since these are PCI IRQs , the ...

  • NCR 7401 - page 204

    5-16 Chapter 5: S etup Mem or y Ma p ( 740 1- 22 xx/ 35xx/ 45xx BI OS V er sion 2. 2.1. x) The foll owing tabl e details t he memory ma p for 7401-22xx/ 35xx/45xx term in a ls BIOS Ve rsion 2.2.1 .x (P entiu m II I/C ele ron pr ocess o rs ). Th e ESCD area from ED000-EDFF F is not avai labl e for use a s an Upp er Memory Block (UMB) b y memor y man ...

  • NCR 7401 - page 205

    Chapter 5: S etup 5-17 BIOS Defaul t CM O S Val u es ( 74 01- 26 xx/4 6xx BI O S Ver s i on 2.3. x.x) The fol lowing are t he default C M OS values for the ACPI BIOS on th e Summ a II processor boards in the 7401-26xx and 46xx terminals . No te : Whe n ins t a llin g a new BI OS from the CD, t h e Pr oce ss o r Bo a rd type is autom atical ly detec ...

  • NCR 7401 - page 206

    5-18 Chapter 5: S etup 32 Bit I/O Disabled Transfer Mode Standard Ultra D M A Mode Disabl ed Secondary M aster CD-RO M Type A uto Mu lt i-Se ct or Tran s fe rs D is a bled LBA Mode C ontrol Disabled 32 Bit I/O Disabled Transfer Mode FPI 0 4/D MA 2 Ul tr a D MA Mo de Mode 2 Secondary S lave None Type A uto Mu lt i-Se ct or Tran s fe rs D is a bled L ...

  • NCR 7401 - page 207

    Chapter 5: S etup 5-19 Cache Base 0-512 k Write Back Cache Base 512K-640 k Write Back Cache Extended Memory Write Back Cache A000-AFFF Disab led Cache B000-B FFF Disabled Cache C800-CBFF D isabled Cac he CC0 0 - CFFF Di sa b led Cache D000-D3FF Disabled Cache D400-D7FF Disabled Cache D800-DBFF Disabled Cac he DC0 0 - DFFF Disa b led Cache E000-E3FF ...

  • NCR 7401 - page 208

    5-20 Chapter 5: S etup Flop py D is k Contro ller Dis able d Serial Port C Enabled Mod e No rmal Base I /O Address 3E8 Inter rupt IRQ 5 Powe red Po rt Note : Mu st be set to On for the 7401-4xxx w ith Pi n Pad Auto Serial Port D Enabled Base I /O Address 2E8 Inter rupt IRQ 11 Mode RS-232 Disk -On -Chip Address CE00-CFFF MSR Address CC00-CDFF MSR In ...

  • NCR 7401 - page 209

    Chapter 5: S etup 5-21 On-board In tel PXE Enabled Lucent WaveL AN ROM Disabled WaveLAN PXE ROM Disabled Select a ble R OM 7 Dis able d Select a ble R OM 8 Dis able d Select a ble R OM 9 Dis able d Select a ble R OM 1 0 Dis able d Select a ble R OM 1 1 Dis able d Select a ble R OM 1 2 Dis able d Select a ble R OM 1 3 Dis able d Select a ble R OM 1 ...

  • NCR 7401 - page 210

    5-22 Chapter 5: S etup D800 – DB FF Availab le DC00 - DF FF Avai lab le PCI/PN P IRQ Reso urce Exc lusion IR Q 3 Ava ilable IR Q 4 Ava ilable IR Q 5 Ava ilable IR Q 7 Ava ilable IRQ 9 Res erved IRQ 10 Availab le IRQ 11 Availab le PC I/ IR Q line 1 A u to Se le ct PC I/ IR Q line 2 A u to Se le ct PC I/ IR Q line 3 A u to Se le ct PC I/ IR Q line ...

  • NCR 7401 - page 211

    Chapter 5: S etup 5-23 Securi ty V al u es Supervisor Pass word Is Clear User Password Is Cle ar Set Supervisor Password Press Ent er Set User Pass w ord Press Ent er Diskette Access Su pervisor Fixed Disk Boot Sector Normal Password on Boot Disa b le d Powe r Va lues Power Sav i ngs Disa b le d Standby Timeout Off Auto S uspend Ti meout Off IDE Dr ...

  • NCR 7401 - page 212

    5-24 Chapter 5: S etup Exit Valu es Exit Saving Changes Press Ent er Exit Discarding Chan ges Press Ent er Load Setup Defaults Press Ent er Discard Changes Press Ent er Save Changes Press En t er Int erru pts (7 401-2 6xx/ 46xx BIO S Ver sion 2. 3.x. x) The foll owi ng table li sts the default s ettings. To resolve any confli cts, refer to the note ...

  • NCR 7401 - page 213

    Chapter 5: S etup 5-25 IRQ System Resour ce 13 Ma th copr oce ssor 14 On-board IDE 15 Secondary IDE No te : The Mouse use s IRQ 12 a n d so does the Touch Screen . Since the Touc h Scree n serv es a s a mo us e, i t ca nnot be f ree d up unle ss yo u don't want to use either . The Audi o and LAN share IRQ 10, and since these are PCI IRQs , the ...

  • NCR 7401 - page 214

    5-26 Chapter 5: S etup Mem ory Ma p (740 1- 2 6xx/ 46xx BI OS Ver si o n 2.3. x.x) The foll owing tabl e details t he me m ory map for 74 01-26xx/46xx ter minal s BIO S V er sio n 2.3 .1.2 (Pent i u m I II/ Cel eron pr oce sso rs w ith ACPI). The ES C D area f rom ED000-ED F FF is not avai labl e for u s e as an Upper Memo ry B lo c k (U MB) b y me ...

  • NCR 7401 - page 215

    Chapter 5: S etup 5-27 BIOS Defaul t CM O S Val ues ( 7401- 21x x /3 1xx BIO S Ver sion 1.5.0. 4 - Di scon tinu ed ) The followi ng are the BIOS defa u lt CMOS values f or the ter minal. No te : Whe n ins t a llin g a new BI OS from the CD, t h e Pr oce ss o r Bo a rd type is autom atical ly detected and the correct BIOS is automatic ally ins ta ll ...

  • NCR 7401 - page 216

    5-28 Chapter 5: S etup IDE S econdar y Sl ave Typ e None Mem or y Cache Enabled Cache System BIOS area Enabl ed Cache Vi deo BIOS area Di sabl ed System M emory 640 kB Extende d Me mory 31744 kB Po we r Sav ing s Disa b le d Standby T i m eout Off Au t o S u s p e n d Ti m e ou t Off Fi xed Di sk Disa b le d Video Di sabl ed IDE Drive 0 Monitori n ...

  • NCR 7401 - page 217

    Chapter 5: S etup 5-29 Advanced Valu es I/ O Devi ce Confi guration Local Bus I DE adap ter Primary Seria l po r t A Auto Seria l po r t B Auto Mode Normal Para llel p o rt Auto Mode Bi -directional Floppy dis k cont roller Disa b le d Disk -On - Ch ip Ad dr ess Di sabl ed MS R Ad dr ess Disab led Pl u g and Play No Reset Configu r ati on Data No P ...

  • NCR 7401 - page 218

    5-30 Chapter 5: S etup Int e rr upts ( 740 1- 21 xx/ 31 xx BIO S Ver sion 1. 5. 0.4 - Di sco ntinu ed) The foll owi ng table li sts the default s ettings. IRQ System Resour ce NMI I/O Channe l Che c k 0 Reserved, In terval Timer 1 Re s e rve d, Keyboard bu ffe r fu ll 2 Reserved, Cas cade interrupt 3 Seria l P ort 2 4 Seria l P ort 1 5 Us er availa ...

  • NCR 7401 - page 219

    Chapter 5: S etup 5-31 Mem ory Ma p (740 1- 2 1xx/ 31xx BI OS Ver si o n 1.5. 0.4 - Di scon tinu ed ) The follow ing table detai ls t he me mory ma p for t he 7401-21xx/ 21xx terminals BIOS Version 1 .5.0.4 (Pentium p rocessor). The ES CD area from ED000-EDFFF i s not available for use a s an Upper Me mory Bloc k (UMB) by me m ory managers. The are ...

  • NCR 7401 - page 220

    5-32 Chapter 5: S etup ...

  • NCR 7401 - page 221

    Chapter 6: Operating System R eco ver y Introductio n This chapter discu sses procedure s how to rec over the Operating S y s t em us in g th e int egra t ed or pa ra llel CD -R OM dr ive. Th e software is distributed on bootable CD-R OM media . The drivers necessary to run th e CD -R OM are t emp or a rily in s t alle d durin g boo t. It i s al so ...

  • NCR 7401 - page 222

    6-2 Chapter 6: Operat ing System Recovery 7401-22xx/35xx Prerequisi te On t er mi nal s equi pped wit h Penti u m III/ Cel er on p roc esso rs you m ust release memory resources to p erm it CD-ROM access. Refer to the Set up chapter and m ak e the foll owi ng changes to t h e BIOS settin g s (Setup Utilit y) . • Reset BIOS to Default set ti ngs ? ...

  • NCR 7401 - page 223

    Chapter 6: Operat ing System Recovery 6-3 Updat i ng Pr oc edur es 1. Ap p ly power to t he terminal s o the CD-ROM dri ve can be opened. 2. In sert the CD that c ontains the operatin g s ystem im age. 7401 Model Softwar e CD L PI Ns Win2000 Wi nXP e Wi nNT Win98 7401-21xx , 31x x Not Su ppor ted Not Sup ported D370-0433-0100 D370-0444-0100 * 7401- ...

  • NCR 7401 - page 224

    6-4 Chapter 6: Operat ing System Recovery 11. Enter whether or not you want to per f or m Disk ve rif ic a tio n . (Answe ri ng Yes tak es twi c e a s l ong , b ut is r eco mme nded.) If Yes is s e le cte d : • The Ghost software veri fies write o perations and handles bad FAT c lu sters . • The Gho st er ro r fil e (GH OST.E RR) i s display ed ...

  • NCR 7401 - page 225

    Chapter 6: Operat ing System Recovery 6-5 Compl eti ng the OS Instal l ati on (Win2000) The system auto m atically reboots w hen the i m ag e recovery is complete and sta r ts t h e so ft ware ins t a llat ion . Th is in s ta llat io n also ins t alls most o f the additional softw are and drivers th at are inclu de d in t h e disk ima g e. Com p le ...

  • NCR 7401 - page 226

    6-6 Chapter 6: Operat ing System Recovery 9. Log i n when prom pted . 10. Open the Control Panel or u s e the TouchWare I con on t he desktop an d r un t he Micr oT ou ch s cr e en ca libra t ion . Co mplet ing th e O S Inst a llat ion ( W inN T) The system auto m atically reboots w hen the i m ag e recovery is complete and sta r ts t h e so ft war ...

  • NCR 7401 - page 227

    Chapter 6: Operat ing System Recovery 6-7 c) Aft er e a ch dr ive r is ins t alle d y ou are ask e d to reboo t . Ans wer No . 2. At the U ser I nf orm atio n screen, enter the User inform at ion. Th is ca n be do ne u sing a ke ybo ard or you c a n use the t ouc h scr een key board. After entering the information, press Ent er or touch OK . 3. Go ...

  • NCR 7401 - page 228

    6-8 Chapter 6: Operat ing System Recovery Gold Disk Contents This sect ion de s cribe s th e cont e n ts of e a ch of the G old Disk Ima g es , inclu d in g all t h e addit io n s a n d chan ge s tha t wer e m ade o n to p of t he gener ic o per ati ng syste m. No te : For each operating s ystem, NCR stro ngly recommend s that the drivers placed in ...

  • NCR 7401 - page 229

    Chapter 6: Operat ing System Recovery 6-9 Oper atin g Syst em Re stri ct ions The fol l ow ing sec tio n desc ri bes r e stri c ti ons fo r o per atin g sy stem s use d with the 7 401 terminal. Standby and Hibernate Mode Restriction When usin g a 7401 terminal with out a keyboard or m ouse, the Windows 2000 , Window s XP P R O, and Wi ndows XP Em b ...

  • NCR 7401 - page 230

    6-10 Chapter 6: Operat ing System Recovery • MicroTouch driver (version 5.62) • NCRSYSM driver (ver sion 2,02 ,01,002) • Wi ndow s In stall er ( ve rsi on 1 .1) The fo llowin g d riv er s are n ot inst a lled a u t oma tica lly , bu t can be ins t a lled from their re sp e ctiv e loca tio n s: • Back p ack CD -R OM (3 . 02 ) C:I ns t a ll ...

  • NCR 7401 - page 231

    Chapter 6: Operat ing System Recovery 6-11 NC R 7 401-2 6xx/4 6xx Wi n20 00 Op erati ng S yst em Re cov er y Soft ware (V ers i on 0 2.0 5. 0 0.0 2) (LPIN: D370 -0484-0100) No te : This product s hou ld only be used on 7401 terminals with a Microsoft Windows 2000 lic ense. 7401-26xx/46xx Wi ndows 2000 Operating System Rec overy Softw are provides t ...

  • NCR 7401 - page 232

    6-12 Chapter 6: Operat ing System Recovery The fo llowin g d riv er s are n ot inst a lled a u t oma tica lly , bu t can be ins t a lled from their re sp e ctiv e loca tio n s: • Back p ack CD -R OM (3 . 02 ) C:I ns t a ll D riv er s CDR o m • Ma g te c MCR (1. 01. 0 7) C: Ins ta ll D riv e rs MCR • USB Ca mera (2.15) C: In stal lDri ...

  • NCR 7401 - page 233

    Chapter 6: Operat ing System Recovery 6-13 • Add resse s ho tpl ug ke yboa rd i s sue , re gi str y val ue s ad de d : KLMSystemCurrentCon trolSetServic esi8042prtParameters • Value : Hea dles s • Type: REG_DW O RD • Data : 0x1 • Runs TerminalC h eck.ex e in Run re g ist ry to determine correc t hard ware p la tfo rm (ot h e rwis e i ...

  • NCR 7401 - page 234

    6-14 Chapter 6: Operat ing System Recovery NC R 7 401-4 5xx Wi n200 0 Op er atin g Syst em Re cover y Sof t war e (V ers i on 0 2.0 4. 0 0.0 2) (LPIN: D370 -0554-0100) No te : This product s hou ld only be used on 7401 terminals with a Microsoft Windows 2000 lic ense. 7401-45xx Window s 2000 O perating System Recovery Software provides the means of ...

  • NCR 7401 - page 235

    Chapter 6: Operat ing System Recovery 6-15 The fo llowin g d riv er s are n ot inst a lled a u t oma tica lly , bu t can be ins t a lled from their re sp e ctiv e loca tio n s: • Back p ack CD -R OM (3 . 02 ) C:I ns t a ll D riv er s CDR o m • Edgeport USB (1 . 15.2) C: InstallDriversUSB Conf igure s t he fo ll owi ng se tti ngs/r evi sio ...

  • NCR 7401 - page 236

    6-16 Chapter 6: Operat ing System Recovery NC R 7 401-2 2xx/ 2 5xx/ 32xx/ 35x x WinXP e Oper ati n g Syst em Re cover y Soft ware ( Ver si on 0 2.0 5. 00.0 1) (LPIN: D370 -0485-0100) No te : This product s hou ld only be used on 7401 terminals with a Microsoft Windows XPe li cense. 7401-22xx/25xx/32xx/35xx Windows XPe Operating Sy stem Rec overy So ...

  • NCR 7401 - page 237

    Chapter 6: Operat ing System Recovery 6-17 Further more, the foll ow ing settin gs/revisi ons have been configure d: • Preinstalled XPe to include the Prod uct ID Number (PID) • Placed the Gold D rive Part N u m ber, Date C reated, LPIN, and Rele a s e in Regis try un de r: HKey-Local _Machi neSoftw areNCRGold Drive • Est a blis h e d a NF ...

  • NCR 7401 - page 238

    6-18 Chapter 6: Operat ing System Recovery NC R 7 401-2 6xx/4 6xx Wi nXP e Operat ing Syste m Rec overy Softw are (V ers i on 0 2.0 5. 0 0.0 1) (LPIN: D370 -0567-0100) No te : This product s hou ld only be used on 7401 terminals with a Microsoft Windows XPe li cense. 7401-26xx/46xx Wi ndows XPe Op erating System Recovery Softw are provides the mean ...

  • NCR 7401 - page 239

    Chapter 6: Operat ing System Recovery 6-19 Further more, the foll ow ing settin gs/revisi ons have been configure d: • Preinstalled XPe to include the Prod uct ID Number (PID) • Placed the Gold D rive Part N u m ber, Date C reated, LPIN, and Rele a s e in Regis try un de r: HKey-Local _Machi neSoftw areNCRGold Drive • Est a blis h e d a NF ...

  • NCR 7401 - page 240

    6-20 Chapter 6: Operat ing System Recovery NC R 7 401-/ 22x x/ 25xx/ 26 xx/ 32 xx/ 35 x x NT O perati ng Sy stem Reco ver y S oftw are (Ver si on 0 2. 05 .0 0. 02) (LPIN: D370 -0483-0100) No te : This product s hou ld only be used on 7401 terminals with a Microsoft Windows NT Workstation 4 . 0 license. 7401-22xx/25xx/26xx/32xx /35xx NT O p erating ...

  • NCR 7401 - page 241

    Chapter 6: Operat ing System Recovery 6-21 • Places the Gold Drive Part Number, Date C reated, LPIN, a nd Rele a s e in Regis try un de r: HKey- Loca l_Ma chin eSo ftwa re NCR Gol d Dr ive • Ru ns Sysp re p (s o tha t th e min i ins ta lla t ion will ru n on init ia l boot ) with the f oll owi ng parameter s : − Aut o m a t ica lly in clu ...

  • NCR 7401 - page 242

    6-22 Chapter 6: Operat ing System Recovery NC R 740 1- 21x x/ 31 xx NT Op er ati ng Syst e m Re cov er y Soft w are (V ers i on 0 1.0 4. 0 1.0 0) (LPIN: D370 -0433-0100) In st a lls t h e followin g s o ftwa re: • Microsoft Windows NT Workstation 4 . 0 with Servic e Pack 4a. Service P a ck 6 inclu de d (bu t not ins ta lle d) on the d isk • Mic ...

  • NCR 7401 - page 243

    Chapter 6: Operat ing System Recovery 6-23 • Sys p rep. in f answer file cre at ed t o: − Skip EULA − Preinstall the Product I D N umber (PID) • Places the Gold Drive Part Number, Date C reated, LPIN, a nd Vers ion in Reg ist ry u n de r: HKey- Loca l_Ma chin eSo ftwa re NCR Gol d Dr ive • Wi ndow s In stall er ( Ve rsio n 1 .1) i nsta ...

  • NCR 7401 - page 244

    6-24 Chapter 6: Operat ing System Recovery NC R 7 401-4 xxx N T Op er atin g Syst em Rec over y Sof t ware (V ers i on 0 2.0 5. 0 0.0 2) (LPIN: D370 -0553-0100) No te : This product s hou ld only be used on 7401 terminals with a Microsoft Windows NT Workstation 4 . 0 license. The 7401-4xxx NT Operating System Recovery Sof tware provides the means o ...

  • NCR 7401 - page 245

    Chapter 6: Operat ing System Recovery 6-25 Conf igure s t he fo ll owi ng se tti ngs/r evi sio ns: • Preinstalls NT to incl ude the Product ID Nu mber (P ID) • Places the Gold Drive Part Number, Date C reated, LPIN, a nd Rele a s e in Regis try un de r: HKey- Loca l_Ma chin eSo ftwa re NCR Gol d Dr ive • Ru ns Sysp re p (s o tha t th e min ...

  • NCR 7401 - page 246

    6-26 Chapter 6: Operat ing System Recovery NC R 7 401-2 2xx/2 5xx/ 32xx/ 35x x Win9 8 Oper at ing S yst e m Rec overy Soft ware ( Ver si on 0 2.0 3. 00.0 1) (LPIN: D370 -0481-0100) No te : Support for W indo ws 98 has been d iscontinued . This product s hould only be used on 7401 terminals w ith a Microsoft Window s 98 li cense . 7401 22xx/25 xx/32 ...

  • NCR 7401 - page 247

    Chapter 6: Operat ing System Recovery 6-27 • Add s User info .exe to S tart Me nu to c ap ture U ser Na me , User Organization, Computer Na me, and Work group (once the user has ent ere d t h is in form a t ion, us e rin fo will rem ov e it s elf from the St ar t Menu) • Es ta blis h e s a FA T3 2 pr imar y sy s t em part it ion t hat fills th ...

  • NCR 7401 - page 248

    6-28 Chapter 6: Operat ing System Recovery NC R 7 401-2 1xx/ 3 1xx Wi n98 O perat ing S yst em R eco very S oftwar e (V ers i on 0 1.0 1. 0 0.0 0) (LPIN: D370 -0444-0100) No te : Support for W indo ws 98 has been d iscontinued. In st a lls t h e followin g s o ftwa re: • Microsoft Windows 98 Second Edition • Microsoft Internet Explorer 5.0 • ...

  • NCR 7401 - page 249

    Chapter 6: Operat ing System Recovery 6-29 OS Recover y f rom a Larger Disk Image The followi ng p rocedure should be us ed to restore an Operating Sys t em wh en the des t in a tio n dis k is sm a lle r t h a n th e sour ce im age (i. e. OS Rec over y wa s mad e on a 1 0 GB sou rc e di sk, but is bei ng re cove red on a 4.3 GB drive). 1. B o o t t ...

  • NCR 7401 - page 250

    6-30 Chapter 6: Operat ing System Recovery 10. The directory that Ghost is now looking in s hould be Z : (if not, swit ch t o Z). S e lect the F ile n a me to lo a d ima g e fr o m file ( nnn nn nn .g ho) and pre ss Enter . 11. Select the Local desti na tion drive and press En ter . 12. Set the size s of the primary and secondary partiti ons as fol ...

  • NCR 7401 - page 251

    Chapter 7: BIOS Updating Pro cedur es Introductio n The t erm in al's BI OS can be up dated us ing a pa ra llel CD -R OM drive and softw are availab le on bootab le CD-ROM media. The drivers nece s s a ry t o run th e CD-R OM are temp or ar ily in s ta lle d durin g boo t . This chapter describes this p rocedure. It i s al so po ssib le to per ...

  • NCR 7401 - page 252

    7-2 Chapter 7: BI OS Updat i ng Proc edures Updat i ng Pr oc edur es Exte rnal CD- ROM If yo u do not have an inte gra te d CD-R O M dri ve , co nn ect t he Bac kpac k Extern a l CD-R OM as follows. 1. Connect the e xternal CD-ROM (2336-K 007) drive to the parallel port on the terminal . 2. Connect the po wer connect or to t he CD-RO M dr ive . 182 ...

  • NCR 7401 - page 253

    Chapter 7: BI OS Updat i n g Procedures 7-3 3. Ap p ly power to t he terminal s o the CD-ROM dri ve can be opened. 4. In sert the B I OS update C D. NCR B IOS and BIOS Upda te So ftw are LPIN: A370-002 2-0100 5. Boot the terminal. 6. Press F2 at the scree n promp t to ente r the Se tup Utilit y . 7. In t he A dv anced m enu , se le ct I /O De vice ...

  • NCR 7401 - page 254

    7-4 Chapter 7: BI OS Updat i ng Proc edures 13. When you ge t the gr een wi ndow, th is indica t e s a su cce ss fu l upd a t e. 14. Remove the CD. 15. Press an y ke y to reb oot. 16. Enter Setup when t h e terminal reboots and load th e Set up Defa ults (Exit Menu). 17. From the Advanced menu, select Re set Configuration Data an d then use the spa ...

  • NCR 7401 - page 255

    Chapter 7: BI OS Updat i n g Procedures 7-5 BIOS Crisis Recovery Th e p ro c e d u r es be l o w p r o v i d e a w ay to r e s t o r e t h e B I O S r e s u l t i n g fro m a non- recovera bl e co nditi on. No te : Us e this B I OS crisis re cov ery p roced u re only fo r a NON-RECOVERAB LE BIOS failure. A non-recoverable BIOS state ty p ically re ...

  • NCR 7401 - page 256

    7-6 Chapter 7: BI OS Updat i ng Proc edures Reco ver y Pr oc ed ure s 1. C on ne ct the Para llel I /F Ca ble t o the para llel (C us to m e r Disp lay ) conn ect or on the t e rmin a l. 19518 COM1 Pa r alle l 2. Connect the two machines with the RS- 232 cab le. Use CO M Port 1 on both m achines (COM1 is next to t he USB p orts on the term inal). 1 ...

  • NCR 7401 - page 257

    Chapter 7: BI OS Updat i n g Procedures 7-7 No te : The P C mu st b e r unni ng in th e DO S mo de (n ot in a Win do ws DOS box) for the software to operate correc tly. 5. In sert the B IOS update CD into the P C. NCR B IOS and BIOS Upda te So ftw are LPIN: A370-002 2-0100 6. Apply pow er to t he ter minal . 7. On t h e PC, cha ng e d ire ct o ry t ...

  • NCR 7401 - page 258

    7-8 Chapter 7: BI OS Updat i ng Proc edures The C lass /M o de l/ Se rial # info rm a t ion is de le te d us ing th e C ris is Recovery procedure. U s e the normal B I OS update procedure s, as discu s s e d earlier in this ch a p t er, t o res to re the inform at ion . ...

  • NCR 7401 - page 259

    Chapter 7: BI OS Updat i n g Procedures 7-9 Cable/Connector Pin-Out Informati on Parallel Dongle 19513 25-Pi n D-shel l R eceptacl e (Vi e we d fr om wi ri ng si de) 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 5 4 3 2 1 6 RS-232 Cabl e 19512 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 P1 P2 9-Pin D-s he ll R ec eptac le 1 6 5 9 P1 P2 1 6 5 9 9-Pin D- ...

  • NCR 7401 - page 260

    7-10 Chapter 7: BI OS Updat i n g Proc edures ...

  • NCR 7401 - page 261

    Chapter 8: NCR 74 01/ 789 0 or 7892 Sca nner Differenc es Introductio n The 7401 i ntegrated s canner module is a modi fied NCR 7890 Presentation Scanner or a NC R 7892 Bi -Modal Presentation Sc anner; however, there are a few dif ferences to be aware of. 1. The 7401 Scanner does not have its ow n inte grated motion detector, as does the N CR 7890 ...

  • NCR 7401 - page 262

    8-2 Chapter 8: NCR 7401/ 7890 or 7892 Scanner Diff erenc es Sta rting th e 7401 S can ne r Mo tor an d Lase r The NCR 789 0 a nd NCR 7 892 Scan ners have a built-in detector that sen ses w hen an o b jec t is in f ro nt o f the un i t. When an o bjec t is dete cted , it tu rn s th e las er and m ot or on so it ca n s can. This de tecto r is prov id ...

  • NCR 7401 - page 263

    Chapter 8: NCR 7401/7890 or 7892 Scanner Dif ferenc es 8-3 The motion events are documented in t he NCR OPOS Onli ne Help f ile tha t com es with th e NCR OP OS so ftwa re. Th e he lp file is also availa ble on the IPP web site (search for a Title containi ng O POS). Use of the motion detector wi tho ut using t h e NCR OPOS dri vers is not rec omme ...

  • NCR 7401 - page 264

    8-4 Chapter 8: NCR 7401/ 7890 or 7892 Scanner Diff erenc es 2. Listen for the Scanner power- up tone. Immediately scan the Default Scan ne r Programming Tag. Note : I f a ke yboard is attac hed, t h e Pause key may be p ressed to delay te rm in a l rest ar t until s can ner test in g is com p let e. Te rm inal re star t can be re sum ed by pre ssin ...

  • NCR 7401 - page 265

    Chapter 8: NCR 7401/7890 or 7892 Scanner Dif ferenc es 8-5 7401 Sca nner Def ault Sett ings The 7401 Sc anner is set up in manufacturi ng u sing an addi tional string of command s to c hange some of the default s ettings that are provided with the 7 890 and 789 2 scanner s. Refer to the 7890 and 7892 documents for the com plete list of defaults . T ...

  • NCR 7401 - page 266

    8-6 Chapter 8: NCR 7401/ 7890 or 7892 Scanner Diff erenc es ...

  • NCR 7401 - page 267

    Appendix A: Cables 7401 Ca bl e s Corpor ate I D P ar t Numbe r Descr i pti on 1416-C041-0030 497-0008623 Ethernet 10 /100BaseT 1416-C266-0040 497-0407943 9-pi n female to 9-p in female RS-232 1416-C266-0152 497-0409379 7193 RS-232 50 foot 9-pin female to 9-pin fem ale 1416-C320-0030 006-8601011 Printer Power, SEV, s traight receptacle 1416-C321-00 ...

  • NCR 7401 - page 268

    A-2 A ppendi x A: Cables Corpor ate I D P ar t Numbe r Descr i pti on 1416-C417-0040 497-0411815 Printer exte nder, 9-pin fe male to 25-pin fem ale 1416-C418-0040 497-0411816 Printer exte nder, 25-pin male to 25-pin fem ale 1416-C419-0030 250-0023191 Power, 120 V twis t loc k, right an g le receptacle 1416-C464-0006 497-0413011 CD -RO M 1416-C472-0 ...

  • NCR 7401 - page 269

    Appendix B: Feature Kits 7401 Ki t s Below is a comp re h ens iv e list of the optio n al hard ware F eatu re Kit s tha t ca n be ins ta lle d in the cus t om er en viro nm en t. Kit ins ta lla t ion ins t ru ct ion s (for t h ose requ irin g ins t ru ctio n ) a re ava ilable on the Inf or mat i on Prod uct s web si te s. • NC R In tr an e t: htt ...

  • NCR 7401 - page 270

    B-2 A ppendi x B: Feature Kits Kit Nu m ber P ar t Number Descri pti on 2336-K001-V001 497-0411988 Ethernet to RS-232 p ort server 2336-K007-V001 497-0413163 External CD-ROM 2336-K008-V001 497-0413014 USB to RS-232 port s erver 2336-K012-V001 497-0413710 USB to RS-232 2- p ort server 2336-K016-V001 230-0145388 Hand-held scanner (12 V p ower) 2336-K ...

  • NCR 7401 - page 271

    Appendix B: Feature Kits B-3 Kit Nu m ber P ar t Number Descri pti on 2337-K014-V001 497-0417709 Bravo 4-label printer (UK c ord, without label peeler) 2337-K015-V001 497-0417710 Bravo 4-label printer (UK c ord, with lab el peeler) 2756-K121-V001 497-0409421 D omestic power supply 2756-K122-V001 497-0409434 Y -cable adapter (mo use/keypad) 2756-K12 ...

  • NCR 7401 - page 272

    B-4 A ppendi x B: Feature Kits Kit Nu m ber P ar t Number Descri pti on 7401-K016-V001 497-0421022 600 M Hz C eleron proce s s or 7401-K023-V001 497-0413159 128 M B memory 7401-K024-V001 497-0414201 64 M B SDRA M service kit 7401-K025-V001 497-0414202 128 M B SDRA M service kit 7401-K030-V001 497-0412201 POS connector board 7401-K031-V001 497-04141 ...

  • NCR 7401 - page 273

    Appendix B: Feature Kits B-5 Kit Nu m ber P ar t Number Descri pti on 7401-K509-V001 497-0415774 Kit – Rear Cover for Fixed A ngle Mount 7401-K512-V001 497-0428826 F ixed Angle Mo u nt II with 7892 Scanne r 7401-K521-V001 497-0411711 Wall mount brac ket (fixed-a n g le m ount ) 7401-K522-V001 497-0411712 Table mount brac ket (fixed-a n g le m oun ...

  • NCR 7401 - page 274

    B-6 A ppendi x B: Feature Kits Kit Nu m ber P ar t Number Descri pti on 7401-K590-V004 497-0424497 Self-service printer (80, 82.5, 114 mm) 7454-K101-V002 497-0412005 M SR 3 track ISO 7454-K102-V001 497-0412299 M SR JIS 2 trac k 7455-K026-V001 497-0423400 256 KB SDRAM Ki t 7949-K033-V001 497-418574 Pedes tal – Straigh t Base 7949-K034-V001 497-418 ...

  • NCR 7401 - page 275

    Index -7 Index —1— 12.1 inch LC D No- Cabinet Feature, 3-36 15 inch L CD No-Cabi net Feature , 3-39 —4— 4055 Uninterruptible Pow er System (UPS), 3-42 , 4-22 —7— 7401 Cables , A-1 7401 Kits, B-1 7401 Scanner D efault Setti ngs , 8-5 7401-4xxx Printer Fu ll p age prin te r d iagn o st ics a n d setu p, 4-17 Loading the paper, 4-13 Remov ...

  • NCR 7401 - page 276

    Index -8 Calibrati ng the Touch Sc reen , 4-27 Calibration from the BIOS, 4-30 Calibrati on Using Microc al (DOS), 4-29 Calibration Using MicroTouch (Windows ), 4 -27 Cash draw er Installation, 3-16 , 3-17 Cas h Drawer Support, 1-18 CD-ROM drive, 1-38 Clearing pass word, 5-3 Compact Fla sh, 1-37 , 2-27 Co m pat ibilit y , 1 -4 0 Com p le ting the O ...

  • NCR 7401 - page 277

    Index -9 Integrated CD-ROM, 2-26 Internal s peaker, 1-33 , 2-27 Interrupts (7401-26x x/46xx B IOS), 5-24 Inte rr u pts (Pent i u m III/ Cel er on) , 5- 14 Interrupts (Pentiu m), 5-30 Interrupts, allocati ng, 5-5 ISA interrupt s , 5-5 —K— Kit Confi guration Diagra m, 1-9 —L— LAN statu s LEDs, 1-35 , 2-29 LCD adapter b oard, 1-26, 2-21 LCD ba ...

  • NCR 7401 - page 278

    Index -10 Pro cesso r b oard Connector de scriptions , 1-17, 2-13 Features, 1-4, 2-3 Pro cesso r B o ard Description, 1-10, 2-7 Processor/Chip Set, 1- 10, 2-7 Programming the 7401 Scanner Through the RS- 232 Interface, 8-4 Us in g P rog ra mm in g T a gs , 8 -3 —R— Remov in g pape r from t he paper fe ed rolls (7401-4xxx printer), 4-14 Removing ...

  • NCR 7401 - page 279

    ...

  • NCR 7401 - page 280

    B005-0000-12 54 Dec 2002 P rinte d on recy cle d pa pe r ...

Manufacturer NCR Category Computer Hardware

Documents that we receive from a manufacturer of a NCR 7401 can be divided into several groups. They are, among others:
- NCR technical drawings
- 7401 manuals
- NCR product data sheets
- information booklets
- or energy labels NCR 7401
All of them are important, but the most important information from the point of view of use of the device are in the user manual NCR 7401.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals NCR 7401, service manual, brief instructions and user manuals NCR 7401. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product NCR 7401.

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A complete manual for the device NCR 7401, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use NCR 7401 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of NCR 7401.

A complete NCR manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual NCR 7401 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the NCR 7401, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the NCR 7401, that we can find in the current document
3. Tips how to use the basic functions of the device NCR 7401 - which should help us in our first steps of using NCR 7401
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with NCR 7401
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of NCR 7401 in a specific country, if it was not possible to solve the problem on our own.

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