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IBM 9117-M - page 1
P ower Systems P ower supplies for the 9117-MMB, 9117-MMC, 9179-MHB, or 9179-MHC ...
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IBM 9117-M - page 2
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IBM 9117-M - page 3
P ower Systems P ower supplies for the 9117-MMB, 9117-MMC, 9179-MHB, or 9179-MHC ...
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IBM 9117-M - page 4
Note Before using this information and the pr oduct it supports, read the information in “Safety notices” on page v, “Notices” on page 91, the IBM Systems Safety Notices manual, G229-9054, and the IBM Environmental Notices and User Guide , Z125–5823. This edition applies to IBM Power Systems servers that contain the POWER7 processor and t ...
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IBM 9117-M - page 5
Contents Safety notices ................................. v Power supplies for the 91 17-MMB, 91 17-MMC, 9179-MHB, or 9179-MHC ........ 1 Removing the 91 17-MMB, 91 17-MMC, 9179-MHB, or 9179-MHC power supply with the power turned off .... 1 Removing the 91 17-MMB, 91 17-MMC, 9179-MHB, or 9179-MHC power supply with the power turned on .... 3 Replaci ...
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IBM 9117-M - page 6
Installing a part by using the Systems Director Management Console ............... 5 9 V erifying the installed part ............................. 5 9 V erifying an installed part by using stand-alone diagnostics ................. 5 9 V erifying the installed part by using Hardwar e Management Console .............. 6 0 Activating and deactivating ...
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IBM 9117-M - page 7
Safety notices Safety notices may be printed throughout this guide: v DANGER notices call attention to a situation that is potentially lethal or extremely hazar dous to people. v CAUTION notices call attention to a situation that is potentially hazardous to people because of some existing condition. v Attention notices call attention to the possibi ...
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IBM 9117-M - page 8
DANGER When working on or around the system, observe the following precautions: Electrical voltage and current from power , telephone, and communication cables are hazardous. T o avoid a shock hazard: v Connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product. v Do not open or se ...
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IBM 9117-M - page 9
Observe the following precautions when working on or around your IT rack system: v Heavy equipment–personal injury or equipment damage might result if mishandled. v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v T o avoid hazardous conditions due to uneven mechanical loading, always ...
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IBM 9117-M - page 10
CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building: v Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet. When possible, restore t ...
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IBM 9117-M - page 11
(L003) or All lasers are certified in the U.S. to conform to the r equirements of DHHS 21 CFR Subchapter J for class 1 laser products. Outside the U.S., they ar e certified to be in compliance with IEC 60825 as a class 1 laser product. Consult the label on each part for laser certification numbers and appr oval information. CAUTION: This product mi ...
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IBM 9117-M - page 12
CAUTION: Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than Class 1 power levels. For this reason, never look into the end of an optical fiber cable or open receptacle. (C027) CAUTION: This product contains a Class 1M laser . Do not view directly with optical instruments. ...
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IBM 9117-M - page 13
Power supplies for the 91 17-MMB, 91 17-MMC, 9179-MHB, or 9179-MHC Learn about removing and r eplacing a power supply in a server . Learn about removing and replacing a power supply , fan, or input power distribution assembly in a 5802 or a 5877 expansion unit. Removing the 91 17-MMB, 91 17-MMC, 9179-MHB, or 9179-MHC power supply with the power tur ...
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IBM 9117-M - page 14
6. Lift the tab (B) toward the power cor d retainer (C) to release the power supply . Pull the power supply away from the system, as shown in Figur e 1. If you want to replace the power supply you r emoved, see “Replacing the 91 17-MMB, 91 17-MMC, 9179-MHB, or 9179-MHC power supply with the power turned off” on page 4. Figure 1. Removing the po ...
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IBM 9117-M - page 15
Removing the 91 17-MMB, 91 17-MMC, 9179-MHB, or 9179-MHC power supply with the power turned on Learn how to remove a power supply with the system power turned on if you want to r eplace a failing power supply , or as a part of another service action. Attention: T wo power supplies must be present in the system to power on the system unit. If one po ...
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IBM 9117-M - page 16
Note: When you remove a power supply with the system power turned on, an err or is logged. No action is requir ed for this error . If you want to replace the power supply you r emoved, see “Replacing the 91 17-MMB, 91 17-MMC, 9179-MHB, or 9179-MHC power supply with the power turned on” on page 6. Replacing the 91 17-MMB, 91 17-MMC, 9179-MHB, or ...
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IBM 9117-M - page 17
Note: This system is equipped with a second power supply . Before continuing with this procedur e, connect all power sources to the system. 4. Start the system, as described in Starting the system or logical partition. 5. Note the state of the light-emitting diodes (LEDs) on the power supply . For more information, see “Power supply LEDs” on pa ...
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IBM 9117-M - page 18
6. Close the rack door at the rear of the system. Replacing the 91 17-MMB, 91 17-MMC, 9179-MHB, or 9179-MHC power supply with the power turned on Learn how to replace a power supply with the system power turned on. Attention: T wo power supplies must be present in the system to power on the system unit. If one power supply fails, or you have a syst ...
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IBM 9117-M - page 19
Attention: v Attach a wrist strap to an unpainted metal surface of your hardwar e to prevent electrostatic discharge (ESD) fr om damaging your hardware. v When using a wrist strap, follow all electrical safety procedur es. A wrist strap is for static control. It does not increase or decr ease your risk of receiving electric shock when using or work ...
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IBM 9117-M - page 20
7. Close the rack door at the rear of the system. Power supply LEDs The various states of the power supply light-emitting diodes (LEDs) can be used to identify or verify a power supply that you are servicing. The power supply has three LEDs that indicate the power supply status: v an ac power LED (green, at the right of the 3 LEDs) v a dc power LED ...
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IBM 9117-M - page 21
Power supplies, fans, and input power distribution assemblies in a 5802 or 5877 expansion unit Learn about removing and r eplacing a power supply , fan, or input power distribution assembly to replace a failing part or as part of another service action in a 5802 or 5877 expansion unit. The power supply is located in an Offline Converter Assembly (O ...
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IBM 9117-M - page 22
5. For the power supply that you want to remove, slide the cable r etention bracket to the open position (A) , and then disconnect the power cable (B) as shown in Figure 8. By moving the bracket to the open position, you turn the power supply off. 6. Attach the wrist strap. Figure 7. FRU fault and identify LED Figure 8. Disconnecting th ...
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IBM 9117-M - page 23
Attention: v Attach a wrist strap to an unpainted metal surface of your hardwar e to prevent electrostatic discharge (ESD) fr om damaging your hardware. v When using a wrist strap, follow all electrical safety procedur es. A wrist strap is for static control. It does not increase or decr ease your risk of receiving electric shock when using or work ...
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IBM 9117-M - page 24
a. T o identify the failing fan. Press the fan identify button (A) , as shown in Figur e 10. An amber left or right fan-fault LED (C) on solid, as shown in Figure 1 1, indicates the faulty fan. b. Loosen the thumbscrew (A) that holds the fan in the power -supply assembly , as shown in Figure 1 1. Figure 10. Fan fault LED and fan i ...
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IBM 9117-M - page 25
c. Use the recessed fan handle (B) to lift the fan fr om the power-supply assembly , as shown in Figure 1 1 on page 12. If you removed the power supply or fan as part of another service action, or if you want to r eplace the power supply or fan that you removed fr om an expansion unit, see Replacing a power supply or fan in a 5802 or 5877 exp ...
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IBM 9117-M - page 26
7. Attach the wrist strap. Attention: v Attach a wrist strap to an unpainted metal surface of your hardwar e to prevent electrostatic discharge (ESD) fr om damaging your hardware. v When using a wrist strap, follow all electrical safety procedur es. A wrist strap is for static control. It does not increase or decr ease your risk of receiving electr ...
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IBM 9117-M - page 27
9. Optional: If you want to remove a failing power -supply fan, complete the following steps: Note: If a fan fails, the amber fan fault LED on the front of the Of fline Converter Assembly (OCA) (B) , shown in Figure 15, is on solid. Figure 14. Removing a power supply Figure 15. Fan fault LED and fan identify button Power supplies 15 ...
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IBM 9117-M - page 28
a. Identify the failing fan by pressing the fan identify button (A) shown in Figur e 15 on page 15. An amber left or right fan-fault LED (C) on solid, as shown in Figure 16, indicates the faulty fan. b. Loosen the thumbscrew (A) that holds the fan in the power -supply assembly , as shown in Figure 16. c. Use the recessed fan handl ...
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IBM 9117-M - page 29
Attention: T wo power supplies must be present in the expansion unit. If one power supply fails, the expansion unit continues to operate. If you are performing this pr ocedure concurrently (with the power turned on), there is a time limit. Fr om the moment the power supply is removed, the exchange of the power supply must be completed in less than ...
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IBM 9117-M - page 30
6. T o replace the power supply , with the locking handle (A) in the open position, push the power supply into the expansion unit as shown in Figure 18. 7. Close the locking handle (A) until the power supply locks into position. Figure 17. Replacing a fan Figure 18. Replacing a power supply 18 Power Systems: Power supplies for the 91 17 ...
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IBM 9117-M - page 31
8. Reconnect the power cable (A) to the front of the power supply , and then slide the cable retention bracket (B) to the closed position to secure the cable as shown in Figur e 19. By moving the bracket to the closed position, you turn on the power supply . 9. Note the state of the green ac power in (A) and Of fline Converter Ass ...
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IBM 9117-M - page 32
Note: If you replaced a power -supply fan as part of this procedure, note the state of the fan fault LED (B) shown in Figure 21. If the LED is off, indicating that both fans are operating normally , continue to the next step. If not, remove the power -supply assembly from the expansion unit and repeat the pr ocedure starting with step 5 on pa ...
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IBM 9117-M - page 33
Replacing a power supply or fan in a 5802 or 5877 expansion unit with the power turned off Learn how to replace a power supply or power -supply fan in a 5802 or 5877 expansion unit if you removed a failing part and want to r eplace the power supply assembly with the power turned off. If your system is managed by the Hardwar e Management Console (HM ...
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IBM 9117-M - page 34
c. T ighten the thumbscrew (D) as shown in Figur e 22. 6. T o replace the power supply , with the locking handle (A) in the open position, push the power supply into the expansion unit as shown in Figure 23 on page 23. 7. Close the locking handle (A) until the power supply locks into position. Figure 22. Replacing a fan 22 Power S ...
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IBM 9117-M - page 35
8. Connect the power cable (A) to the front of the power supply , and then slide the cable retention bracket (B) to the closed position to secure the cable as shown in Figur e 24. 9. Start the system, as described in Starting the system or logical partition. Figure 23. Replacing a power supply Figure 24. Connecting the power cable to the fron ...
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IBM 9117-M - page 36
10. Note the state of the green ac power in (A) and Of fline Converter Assembly (OCA) power (B) light-emitting diodes (LEDs) shown in Figure 25, and do one of the following actions, as applicable: v If the LEDs indicate that the power supply is operating normally , that is, that the ac power in LED (A) is on solid and the OCA powe ...
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IBM 9117-M - page 37
11 . V erify the installed part, as described in V erifying the installed part. 12. Close the front rack door . Continue with any other service actions you need to perform. Removing an input power distribution assembly from a 5802 or 5877 expansion unit with the power turned off Learn how to remove an input power distribution assembly fr om a 5802 ...
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IBM 9117-M - page 38
6. Attach the wrist strap. Attention: v Attach a wrist strap to an unpainted metal surface of your hardwar e to prevent electrostatic discharge (ESD) fr om damaging your hardware. v When using a wrist strap, follow all electrical safety procedur es. A wrist strap is for static control. It does not increase or decr ease your risk of receiving electr ...
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IBM 9117-M - page 39
8. Loosen the thumbscrew (B) on the input power distribution assembly . Pull out the assembly from the expansion unit, as shown in Figure 29. Figure 28. Removing an input power distribution assembly cover Figure 29. Removing an input power distribution assembly Power supplies 27 ...
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IBM 9117-M - page 40
T o replace an input power distribution assembly , see “Replacing an input power distribution assembly in a 5802 or 5877 expansion unit with the power turned off.” Replacing an input power distribution assembly in a 5802 or 5877 expansion unit with the power turned off Learn how to replace an input power distribution assembly in a 5802 or 5877 ...
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IBM 9117-M - page 41
6. Replace the input power distribution assembly cover , and then tighten the thumbscr ew (A) as shown in Figure 31. Figure 30. Replacing an input power distribution assembly Figure 31. Replacing an input power distribution assembly cover Power supplies 29 ...
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IBM 9117-M - page 42
7. At the rear of the expansion unit, connect both of the power cables, as shown in Figur e 32. 8. Close the rear rack door . 9. Start the system, as described in Starting the system or logical partition. 10. V erify the installed part, as described in V erifying the installed part. Continue with any other service actions you want to perform. Repla ...
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IBM 9117-M - page 43
3. Open the rear rack door . 4. Attach the wrist strap. Attention: v Attach a wrist strap to an unpainted metal surface of your hardwar e to prevent electrostatic discharge (ESD) fr om damaging your hardware. v When using a wrist strap, follow all electrical safety procedur es. A wrist strap is for static control. It does not increase or decr ease ...
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IBM 9117-M - page 44
7. At the rear of the expansion unit, connect both of the power cables, as shown in Figur e 32 on page 30. Figure 34. Replacing an input power distribution assembly cover Figure 35. Connecting the power cables at the rear of an expansion unit 32 Power Systems: Power supplies for the 91 17-MMB, 91 17-MMC, 9179-MHB, or 9179-MHC ...
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IBM 9117-M - page 45
8. Close the rear rack door . 9. Start the system, as described in Starting the system or logical partition. 10. V erify the installed part, as described in V erifying the installed part. Continue with any other service actions you want to perform. Common procedures for installable features This section contains all the common procedur es related t ...
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IBM 9117-M - page 46
DANGER Observe the following precautions when working on or around your IT rack system: v Heavy equipment–personal injury or equipment damage might result if mishandled. v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v T o avoid hazardous conditions due to uneven mechanical loading, ...
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IBM 9117-M - page 47
Blue or terra-cotta on a part of the hardwar e indicates a touch point where you can grip the hardwar e to remove it fr om or install it in the system, open or close a latch, and so on. T erra-cotta might also indicate that the part can be removed and r eplaced with the system or logical partition power on. 5. Ensure that you have access to a mediu ...
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IBM 9117-M - page 48
v A : Power-on button v B : Power LED – A constant light indicates full system power to the unit. – A blinking light indicates standby power to the unit. Note: There is appr oximately a 30-second transition period from the time the power-on button is pressed to when the power LED goes fr om blinking to solid. During the transition period, the L ...
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IBM 9117-M - page 49
Related concepts Identifying a failing part Use these instructions to learn how to locate and identify a failing part on your system or expansion unit using the appropriate method for your system. Identifying a failing part in an AIX system or logical partition Use these instructions to learn how to locate a failing part, and then activate the indi ...
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IBM 9117-M - page 50
Identifying a failing part in an IBM i system or logical partition Y ou can activate or deactivate the indicator light by using IBM i to assist in locating a failing part. Identifying a failing part in a Linux system or logical partition If the service aids have been installed on a system or logical partition, you can activate or deactivate the ind ...
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IBM 9117-M - page 51
After you complete a removal and r eplacement procedure, you must deactivate the failing-part indicator light. T o deactivate the indicator light, follow these steps: 1. Log in as root user . 2. At the command line, type /usr/sbin/usysident -s normal -l <location code> and press Enter . Note: IBM provides har dware diagnostic aids and product ...
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IBM 9117-M - page 52
2. Before you pr ess the power button on the control panel, ensure that power is connected to the system unit as follows: v All system power cables are connected to a power sour ce. v The Power LED, as shown in the following figure, is slowly blinking. v The top of the display , as shown in the following figure, shows 01 V=F . 3. Press the power bu ...
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IBM 9117-M - page 53
v H : Decrement button v I : Enter button v J : Increment button v K : Pinhole reset button 4. Observe the following after pressing the power button: v The power-on light begins to blink faster . v The system cooling fans are activated after appr oximately 30 seconds and begin to accelerate to operating speed. v Progr ess indicators, also referred ...
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IBM 9117-M - page 54
Stopping a system that is not managed by an HMC or an SDMC Y ou might need to stop the system to perform another task. Use these instructions to stop the system using the power button or Advanced System Management Interface. Before you stop the system, follow these steps: 1. If an Integrated xSeries ® Adapter (IXA) is present on the system, shut i ...
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IBM 9117-M - page 55
Stopping a system by using the Hardware Management Console Y ou can use the Hardwar e Management Console (HMC) user interface to stop the system or a logical partition. By default, the managed system is set to power off automatically when you shut down the last r unning logical partition on the managed system. If you set the managed system properti ...
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IBM 9117-M - page 56
By default, the managed system is set to power off automatically when you shut down the last r unning virtual server on the managed system. If you set the managed system properties on the SDMC so that the managed system does not power off automatically , you must use this procedur e to power off your managed system. Attention: If possible, shut dow ...
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IBM 9117-M - page 57
4. While holding the system unit release latches (A) down on both the left and right sides, pull the system unit (B) out from the rack until the rails ar e fully extended and locked. Placing the rack-mounted 8202-E4B, 8202-E4C, 8205-E6B, or 8205-E6C system into the operating position Use this procedur e to place the rack-mounted system into the ope ...
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IBM 9117-M - page 58
When placing the system into operating position, ensure that the cables at the back of the system do not catch or bind as you push the system unit back into the rack. 1. Unlock the blue rail safety latches (A) by lifting them upwards. The rail safety latches ar e located near the middle of the system. 2. Push the system unit (B) back into the rack ...
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IBM 9117-M - page 59
Removing and replacing covers for the 8202-E4B, 8202-E4C, 8205-E6B, or 8205-E6C Use these instructions to r emove, replace, or install covers to access components or perform service. Removing the front cover on a rack-mounted 8202-E4B, 8202-E4C, 8205-E6B, or 8205-E6C system Use this procedur e to remove the cover to access components or perform ser ...
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IBM 9117-M - page 60
Removing the front cover on a stand-alone 8202-E4B, 8202-E4C, 8205-E6B, or 8205-E6C system Use this procedur e to remove the cover to access components or perform service. T o remove the fr ont cover , follow these steps: 1. Open the front door (A) by swinging it towar ds the left as shown in the following figure. 2. Press latch (B) and pull the co ...
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IBM 9117-M - page 61
Installing the front cover on a rack-mounted 8202-E4B, 8202-E4C, 8205-E6B, or 8205-E6C system Use this procedur e to install the cover to access components or perform service. T o install the front cover , follow these steps: 1. Push the cover onto the system. 2. Gently push the cover in until the four cover clips are seated in their r espective mo ...
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IBM 9117-M - page 62
Installing the front cover and front door on a stand-alone 8202-E4B, 8202-E4C, 8205-E6B, or 8205-E6C system Use this procedur e to install the cover to access components or perform service. T o install the front cover and fr ont door , complete the following steps. 1. Align the cover (A) until the two cover tabs are seated into the slots on the bas ...
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IBM 9117-M - page 63
3. Hold the front door at an appr oximate 120 degree angle to the system as show in the following figure. Engage the latches. Removing the service access cover on a rack-mounted 8202-E4B, 8202-E4C, 8205-E6B, or 8205-E6C system Use this procedur e to remove the service access cover . 1. Loosen the two thumbscrews (A) located at the back of the cover ...
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IBM 9117-M - page 64
Attention: When the service access cover is removed, the system powers down. Removing the service access cover on a stand-alone 8202-E4B, 8202-E4C, 8205-E6B, or 8205-E6C system Use this procedur e to remove the service access cover . 1. Loosen the thumbscrew (A) located at the back of the outside cover . 2. Slide the cover (B) toward the back of th ...
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IBM 9117-M - page 65
3. Loosen the two thumbscrews (A) located at the back of the inside cover . 4. Slide the cover (B) toward the back of the system unit. When the fr ont of the service access cover has cleared the upper frame ledge, lift the cover up and of f the system unit. Attention: When the service access cover is removed, the system powers down. Figure 47. Inst ...
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IBM 9117-M - page 66
Installing the service access cover on a rack-mounted 8202-E4B, 8202-E4C, 8205-E6B, or 8205-E6C system Use this procedur e to install the service access cover . 1. Place the service access cover on top of the system, about 25 mm (1 in.) from the upper chassis ledge. 2. Hold the service access cover against the system unit and slide it toward the fr ...
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IBM 9117-M - page 67
5. Place the outside service access cover (A) on top of the system. 6. Hold the service access cover against the system unit and slide it toward the fr ont of the system. The tabs of the service access cover slide beneath the upper chassis ledge. 7. Align the thumbscrew (B) located on the back of the service access cover with the hole on the back o ...
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IBM 9117-M - page 68
Disconnecting the power cords from the 8202-E4B, 8202-E4C, 8205-E6B, or 8205-E6C system Use these procedur es to disconnect the power cords from the 8202-E4B, 8202-E4C, 8205-E6B, or 8205-E6C system. 1. For a rack-mounted system, open the back rack door on the unit you are servicing and identify the system unit you are servicing in the rack. 2. For ...
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IBM 9117-M - page 69
Figure 52. Removing the power cords for a rack-mounted system Figure 53. Removing the power cords for a stand-alone system Power supplies 57 ...
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IBM 9117-M - page 70
Connecting the power cords to the 8202-E4B, 8202-E4C, 8205-E6B, or 8205-E6C system Use this procedur e to connect the power cords. 1. Identify the system unit you are servicing in the rack. 2. Connect all power cords to the unit you ar e servicing. Ensure that the cords ar e threaded thr ough the handles. 3. Close the back rack door . Installing a ...
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IBM 9117-M - page 71
Note: The HMC might open external instructions for installing the featur e. If so, follow those instructions to install the featur e. Installing a part by using the Systems Director Management Console Y ou can use the IBM Systems Director Management Console (SDMC) to perform many service actions, including the installation of a new field-replaceabl ...
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IBM 9117-M - page 72
e. Click Save settings and power on . As soon as the optical drive has power , insert the standalone diagnostic CD-ROM. f. Go to step 5. 4. T urn on the system unit power and immediately insert the diagnostics CD-ROM into the optical drive. 5. After the keyboard POST indicator displays on the system console and before the last POST indicator ( spea ...
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IBM 9117-M - page 73
Ye s : Continue with the next step. 3. Record the list of open service action events. 4. Examine the details of the open service action event. Is the error code associated with this service action event the same as you gathered earlier . v No : Select one of the following options: – Review the other serviceable events, find one that does match, a ...
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IBM 9117-M - page 74
v A verification that the logical partition LED was deactivated. v An indication that there still might be open pr oblems within the logical partition. v An indication that you cannot activate the logical partition LED. Activating or deactivating identify LED: The system provides several LEDs that help identify various components, such as enclosur ...
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IBM 9117-M - page 75
The upper table shows information, such as problem number and r eference code. The lower table shows the field replaceable units (FRUs) associated with this event. 5. Select the error for which you want to view comments and history , and follow these steps: a. Select Actions → V iew Comments . b. When you are finished viewing the comments, click ...
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IBM 9117-M - page 76
Y ou can deactivate a system attention LED or a logical partition LED. For example, you might determine that a problem is not a high priority and decide to r epair the problem at a later time. However , you want to be alerted if another problem occurs, so you must deactivate the system attention LED so that it can be activated again if another prob ...
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IBM 9117-M - page 77
4. Select a line in the Events window , and select Actions → Properties The Properties window opens, showing detailed information about the serviceable event. The table shows information, such as problem number , refer ence code, and the field replaceable units (FRUs) associated with this event. V erifying an installed feature or replaced part on ...
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IBM 9117-M - page 78
correctly . If you cannot correct the pr oblem, collect all SRNs or any other reference code information that you see. If the system does not start or you have no login prompt, see: Pr oblems with loading and starting the operating system. If the system is partitioned, note the logical partition in which you replaced the part. Contact your service ...
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IBM 9117-M - page 79
Y es: Go to step 8. 8. Select the parent or child of the r esource for the replaced part fr om the Resource Repair Action menu if necessary . When a test is run on a resour ce in system verification mode, and that resour ce has an entry in the error log, if the test on the r esource was successful, the Resource Repair Action menu appears. Complete ...
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IBM 9117-M - page 80
v If the original problem was that an enclosur e would not power on and you have another FRU to replace, locate and replace the next field-r eplaceable unit (FRU). v If the next FRU in the FRU list is an isolation procedur e, perform the isolation procedur e. v If the original problem was that an enclosur e would not power on and you have an isolat ...
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IBM 9117-M - page 81
Did you encounter any problems? No Reinstall the operating system and continue with step 5. Ye s If the original problem still exists, r eplace the field-replaceable unit (FRU) or perform the isolation procedur e that is next in the FRU list. If you have reached the end of the FRU list, contact your next level of support. If a new problem has occur ...
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IBM 9117-M - page 82
1. Enter diag at the command prompt. 2. Press Enter . 3. Select the Diagnostics Routines option. 4. When the Diagnostic Mode Selection menu displays, select System verification . 5. When the Diagnostic Selection menu displays, select the All Resources option or test the FRUs you exchanged, and any devices that are attached to the FRU(s) you exchang ...
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IBM 9117-M - page 83
When a test is run on a r esource in system verification mode, that r esource has an entry in the AIX error log. If the test on the r esource was successful, the Resource Repair Action menu displays. After replacing that FRU, you must select the r esource for that FRU from the Resour ce Repair Action menu. This updates the AIX error log to indicate ...
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IBM 9117-M - page 84
Y es: Continue with the next step. No: Continue with step 3. 2. Perform the following tasks: a. V erify that the power cable is plugged into the power outlet. b. V erify that power is available at the customer's power outlet. 3. W as the partition powered of f during the repair? Y es: Continue with the next step. No: Continue with step 6. 4. S ...
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IBM 9117-M - page 85
No: A new symptom might have occurred. Go to the Start of call procedur e to determine the cause of the problem. This ends the procedure. 13. Are ther e any other failing items that need to be replaced? Y es: Replace the next failing item listed for the r eference code. This ends the procedure. . No: Contact your next level of support for assistanc ...
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IBM 9117-M - page 86
Attention: Before r eturning the system to the customer , remove the system from service mode. If the system is left in service mode, it automatically places a call for service every two hours. v While you were performing the pr oblem analysis on the original serviceable event, other serviceable-event numbers might have been opened. Close all servi ...
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IBM 9117-M - page 87
Closing a service call Perform these procedur es to close problem numbers, clear hardwar e messages, and prepar e the server to return to the customer . Follow this checklist before performing the pr ocedures: v Return the server to the state that the customer normally uses such as IPL type, IPL mode, and the way the system is configured or partiti ...
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IBM 9117-M - page 88
v Y es: Go to step 1 1. v No: Continue with the next step. 8. Examine the FRU list of the service action event. Are any FRUs listed for the service action event? v Y es: Continue with the next step. v No: Go to step 1 1. 9. Is the FRU list identical (same FRUs, same number of FRUs, and same order of FRUs) to the FRU list of the error code r ecorded ...
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IBM 9117-M - page 89
18. Click Close Event . 19. Add comments for the serviceable event. Include any unique additional information. Click OK . The following steps will add or update FRU information. 20. Did you replace, add, or modify a FRU of the open service action event? v Y es: Continue with the next step. v No: Go to step 22. 21. From the FRU list, select a FRU th ...
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IBM 9117-M - page 90
1. Press Enter . 2. Select the T ask Selection option. 3. Select the Log Repair option. 4. Select the resour ce associated with the repair action. If the r epair action was reseating a cable or adapter , select the resource associated with that repair action. If the r esource associated with your repair action is not displayed on the Resour ce List ...
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IBM 9117-M - page 91
1. Press Enter . 2. Select the T ask Selection option. Note: If the terminal type is not defined, you are pr ompted to define it before you can pr oceed. 3. Select the Log Repair option. 4. Select the resour ce associated with the repair action. If the r epair action was reseating a cable or adapter , select the resource associated with that repair ...
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IBM 9117-M - page 92
2. Do you have any field-replaceable units (FRUs) (for example car ds, adapters, cables, or devices) that were r emoved during problem analysis that you want to put back into the system? Note: If the system planar or battery has been replaced and you ar e loading diagnostics from a server over a network, it might be necessary for the customer to se ...
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IBM 9117-M - page 93
1. If the system supports slow boot (see Performing a slow boot), do a slow boot on the system. If the system does not support slow boot, do a normal boot. 2. Power on the system. 3. W ait until the AIX operating system login pr ompt displays or until system activity on the operator panel or display apparently has stopped. Did the AIX Login Prompt ...
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IBM 9117-M - page 94
If the resour ce associated with your action is not displayed on the resour ce list, select sysplanar0 . Note: If the system attention indicator is on, this will set it back to the normal state. Go to step 14. 12. When a test is run on a r esource in system verification mode, and that r esource has an entry in the AIX error log, if the test on the ...
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IBM 9117-M - page 95
Did you perform service on a RAID subsystem involving changing of the PCI RAID adapter cache card or changing the configuration? Note: This does not refer to the PCI-X RAID adapter or cache. v Y es: Continue with the next step. v No: Go to step 16. 15. Use the Recover Options selection to resolve the RAID configuration. T o do this, do the followin ...
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IBM 9117-M - page 96
3. Are ther e any service action events that are open? v Y es: Continue with the next step. v No: If the system attention LED is still on, turn off the LED as described in “Activating and deactivating LEDs” on page 87. Return the system to the customer . This completes the repair . 4. Record the list of open service action events. 5. From the l ...
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IBM 9117-M - page 97
v Y es: Continue with the next step. v No: Go to step 17. 13. Have you begun a list of A xx partitions from prior service action events that you pr ocessed in this maintenance analysis procedur e (MAP)? v Y es: Go to step 15. v No: Continue with the next step. 14. Begin a new list of A xx partitions by copying the list of partitions obtained in ste ...
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IBM 9117-M - page 98
v Y es: Continue with the next step. v No: Go to step 30. 24. Is the error class r ecorded in step 23 on page 85? v Y es: Continue with the next step. v No: Go to step 30. 25. Perform the following steps for each entry in the list of all partitions you recor ded in step 1 1 on page 84, except the partition you were using to debug the original pr ob ...
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IBM 9117-M - page 99
32. Perform the following steps for each entry in the list of A xx partitions you began recor ding in step 14 on page 85, except the partition you were using to debug the original pr oblem. 33. From the IVM virtual terminal window of a partition in the list of A xx partitions, type diag at the AIX command prompt. 34. When the diagnostic operating i ...
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IBM 9117-M - page 100
v “Activating or deactivating an identify LED using the Advanced System Management Interface” on page 90 Deactivating a system attention LED or partition LED using the management console Y ou can deactivate a system attention LED or a logical partition LED if you decide that a problem is not a high priority and you decide to repair the pr oblem ...
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IBM 9117-M - page 101
v Identify LED for a FRU associated with a specified enclosure If you want to hook up a cable to a specific I/O adapter , you can activate the LED for the adapter , which is a field replaceable unit (FRU), and then physically check to see where you should hook up the cable. This is especially useful when you have several adapters with open ports. T ...
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IBM 9117-M - page 102
Activating or deactivating an identify LED using the Advanced System Management Interface Y ou can activate or deactivate an identify LED using the Advanced System Management Interface (ASMI). Y ou can specify the location code of any indicator to view or modify its current state. If you pr ovide the wrong location code, the advanced system manager ...
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IBM 9117-M - page 103
Notices This information was developed for products and services of fered in the U.S.A. The manufacturer may not of fer the products, services, or features discussed in this document in other countries. Consult the manufacturer's r epresentative for information on the products and services currently available in your ar ea. Any r eference to t ...
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IBM 9117-M - page 104
This information is for planning purposes only . The information herein is subject to change before the products described become available. This information contains examples of data and reports used in daily business operations. T o illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and pr ...
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IBM 9117-M - page 105
generates, uses, and can radiate radio frequency ener gy and, if not installed and used in accordance with the instruction manual, may cause harmful interfer ence to radio communications. Operation of this equipment in a residential ar ea is likely to cause harmful interference, in which case the user will be requir ed to correct the interference a ...
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IBM 9117-M - page 106
This is a Class A product based on the standard of the VCCI Council. If this equipment is used in a domestic environment, radio interfer ence may occur , in which case, the user may be required to take corrective actions. Japanese Electronics and Information T echnology Industries Association (JEIT A) Confirmed Harmonics Guideline (products less th ...
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IBM 9117-M - page 107
Electromagnetic Interference (EMI) Statement - Korea Germany Compliance Statement Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen V erträglichkeit Dieses Produkt entspricht den Schutzanfor derungen der EU-Richtlinie 2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische ...
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IBM 9117-M - page 108
V erantwortlich für die Einhaltung der EMV V orschriften ist der Hersteller: International Business Machines Corp. New Orchar d Road Armonk, New Y ork 10504 T el: 914-499-1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland GmbH T echnical Regulations, Abteilung M456 IBM-Allee 1, 71 139 Ehningen, Germany T el: +4 ...
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IBM 9117-M - page 109
any radio or television interference caused by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful ...
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IBM 9117-M - page 110
Japanese Electronics and Information T echnology Industries Association (JEIT A) Confirmed Harmonics Guideline with Modifications (products greater than 20 A per phase) IBM T aiwan Contact Information Electromagnetic Interference (EMI) Statement - Korea Germany Compliance Statement Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse B EU- ...
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IBM 9117-M - page 111
Dieses Gerät ist berechtigt, in Über einstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. V erantwortlich für die Einhaltung der EMV V orschriften ist der Hersteller: International Business Machines Corp. New Orchar d Road Armonk, New Y ork 10504 T el: 914-499-1900 Der verantwortliche Ansprechpartner des Herstellers ...
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IBM 9117-M - page 112
100 Power Systems: Power supplies for the 91 17-MMB, 91 17-MMC, 9179-MHB, or 9179-MHC ...
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IBM 9117-M - page 113
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IBM 9117-M - page 114
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