Manual VeriFone Vx700

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  • VeriFone Vx700 - page 1

    VeriFone Part Number 28212, Revision A V x 700 Installation Guide ...

  • VeriFone Vx700 - page 2

    All rights reserved. No part of the contents of this document ma y be reproduced or transmitted in any form witho ut the written permission of V eri Fone, Inc. The information con tained in this document is subject to change w ithout notice. Altho ugh V eriFone has atte mpted to ensure the accuracy of the contents of this document, this document ma ...

  • VeriFone Vx700 - page 3

    V X 700 I NSTALLATION G UI DE 3 P REFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Target Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Document Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 ...

  • VeriFone Vx700 - page 4

    4 V X 700 I NSTALLATION G UI DE ...

  • VeriFone Vx700 - page 5

    V X 700 I NSTALLATION G UI DE 5 P REFACE This inst allation guide assist s machine manufacturers to properly inst all the V x 700 in terms of electrical connectivity as well a s mechanical, security , and privacy specifications. T arget Audience This document is u seful to p ayment/banking machine manufacturers/implementors. Document Organization T ...

  • VeriFone Vx700 - page 6

    P REFACE Guide Conventions 6 V X 700 I NSTALLATION G UI DE Acronym Definitions V arious acronyms are used in place of the full de finition. T able 1 presents acronyms and their definitions. W ARNING W arnings point out potential incide nts where bodily injury might occur . T able 1 Acronym Definitions Acronym Definitions AES Advanced Encryption S t ...

  • VeriFone Vx700 - page 7

    P REFACE Guide Conventions V X 700 I NSTALLATION G UI DE 7 SR Ship Release SRAM S tatic Random Access Memory STN Super T wis ted Nematic UI User Interface USB Universal Serial Bus VSS V eriShield Security Scripts T able 1 Acronym Definitions (continued) Acronym Definitions ...

  • VeriFone Vx700 - page 8

    P REFACE Guide Conventions 8 V X 700 I NSTALLATION G UI DE ...

  • VeriFone Vx700 - page 9

    V X 700 I NSTALLATION G UI DE 9 C HAPTER 1 T erminal Overview This chapter provides a brief description of th e V x 700. The V x 700 is one of V eriFone’s versatile unattended p ayment solutions set. The V x 700 is designed for manufacturers who want secure, PCI PED approved, EMV -compliant transaction payment tech nology in their own p ayment/tr ...

  • VeriFone Vx700 - page 10

    T ERMINAL O VER VIEW Featur es at a Glance 10 V X 700 I NSTALLATION G UI DE The unique form factor of t he V x 700 allows it to be fitted into bill acceptor cut-outs for vending applications. It is equally su it ed for ticketing, transpor tation, kio sk, petroleum dispensing, or d rive-through restaurant deployment s. Figure 1 V x 700 overview Feat ...

  • VeriFone Vx700 - page 11

    T ERMINAL O VER VIEW Featur es at a Glance V X 700 I NSTALLATION G UI DE 11 Strong Feature Set • Ensures uncompromising reliability f rom V eriFone, the worldwide leader in e-payment. • V erix-based – able to run existing applications with only minor modifications. • High-level API for easy integration. • RS-232 and USB 2.0 serial port s. ...

  • VeriFone Vx700 - page 12

    T ERMINAL O VER VIEW Featur es at a Glance 12 V X 700 I NSTALLATION G UI DE ...

  • VeriFone Vx700 - page 13

    V X 700 I NSTALLATION G UI DE 13 C HAPTER 2 T erminal Setup and Usage Ergonomic References T o ensure that the V x 700 is mounted in the most comfort able viewing and reach position, this section shows a series of gu ide dimensions for both st anding persons and wheelchair users. T erminal Positioning and Orient ation This section provides a genera ...

  • VeriFone Vx700 - page 14

    T ERMINAL S ETUP AND U SAGE Er gonomi c Refer ences 14 V X 700 I NSTALLATION G UI DE Screen V i ewing Angle The screen viewing angles, illustrated in Figure 3 , denotes th e angle at which the screen can be viewed comfort ably . Figure 3 Screen V iewing Angles 1 10º 30º ...

  • VeriFone Vx700 - page 15

    T ERMINAL S ETUP AND U SAGE Er gonomic Refer en ces V X 700 I NSTALLATION G UI DE 15 Privacy The following requirement s relates to the user ’s privacy when entering PIN. The area of visibility should be no larger than a cone t aken from the number 5 key at an angle of 45 o and covering an are a of 270 o directly in front of the user , as shown i ...

  • VeriFone Vx700 - page 16

    T ERMINAL S ETUP AND U SAGE Er gonomi c Refer ences 16 V X 700 I NSTALLATION G UI DE Reach and Viewing Angle s (S tan ding Users) Refer to Figure 7 and Figure 8 for the viewing angle and reach co ntours most comfortable for a stand ing user when utilizing a p ayment machine/A TM. Figure 7 Comfort able Reach and V iewing Angle (St anding) ...

  • VeriFone Vx700 - page 17

    T ERMINAL S ETUP AND U SAGE Er gonomic Refer en ces V X 700 I NSTALLATION G UI DE 17 Figure 8 shows additional reach contours for st anding users. Figure 8 Reach Contours (S tanding Users) ...

  • VeriFone Vx700 - page 18

    T ERMINAL S ETUP AND U SAGE Er gonomi c Refer ences 18 V X 700 I NSTALLATION G UI DE Reach and Viewing Angles (Wheelchai r Users) Wheelchair users prefer to use and vie w operating features when facing a payment machine /A TM. They may also want to reach to the side for securit y , mobility , and privacy reasons. It is import ant that, where possib ...

  • VeriFone Vx700 - page 19

    T ERMINAL S ETUP AND U SAGE Er gonomic Refer en ces V X 700 I NSTALLATION G UI DE 19 Figure 10 shows additional reach contours fo r wheelchair users. Figure 10 Reach Contours (Wheelchair Users) ...

  • VeriFone Vx700 - page 20

    T ERMINAL S ETUP AND U SAGE Examine V x 700 Features 20 V X 700 I NSTALLATION G UI DE Examine V x 700 Features Before you continue with the installat ion process, familiarize yourself with the V x 700 features: Figure 1 1 V x 700 Features The V x 700 inclu des the following features: • A 128 x 64 backlit display . • 16-key Keyp ad and four Func ...

  • VeriFone Vx700 - page 21

    T ERMINAL S ETUP AND U SAGE RS-232 and USB Connection s V X 700 I NSTALLATION G UI DE 21 RS-232 and USB Connections The V x 700 USB and RS-232 port s are shown in Figure 12 . Figure 12 Underside with Port Labels Connection Options The dif ferent connection options are list ed below: 1 USB connects to a host system using cable VPN 277 20-01-(R). 2 U ...

  • VeriFone Vx700 - page 22

    T ERMINAL S ETUP AND U SAGE RS-232 and USB Connection s 22 V X 700 I NSTALLATION G UI DE Pin Connections The following are the possible options for cable adapters to support the peripherals for the V x 700: 1 Serial Port (COM 1): Logical Port 1 (USB Slave, Serial, Power) • 6-Wire RS232 port with TX, RX, R TS, CTS, DTR, and DCD signals. • Provid ...

  • VeriFone Vx700 - page 23

    T ERMINAL S ETUP AND U SAGE RS-232 and USB Connection s V X 700 I NSTALLATION G UI DE 23 3 Serial Port (COM 2 and 3): Logical Port s 2 and 3 (USB Host, Serial) • 6-Wire RS232 port with TX, RX, R TS, CTS, DTR, and DCD signals and VSYS out. T able 4 Logical Port 2 (DOWNSTREAM) Serial connectio ns PIN RJ45 (8 W ay Connector) 1 TX 2 RX 3 RTS 4 CTS 5 ...

  • VeriFone Vx700 - page 24

    T ERMINAL S ETUP AND U SAGE RS-232 and USB Connection s 24 V X 700 I NSTALLATION G UI DE 4 USB Host: Logical Ports 2 and 3 (USB Host, Serial) • 2-Wire USB Host port for external peripherals. • Both ports pro vide up to 500mA, at 5V , for external peripherals. • Devices requiring a higher current and volt age are not supported. • A connector ...

  • VeriFone Vx700 - page 25

    T ERMINAL S ETUP AND U SAGE RS-232 and USB Connection s V X 700 I NSTALLATION G UI DE 25 The following figure shows the approxima te location of Pin 1 on the ports of th e V x 700: Figure 13 Approximate Location of Pin 1 COM 2 USB 2/3 COM 8 MSR SAM SDIO USB COM1 DC IN PIN 1 PIN 1 PIN 1 PIN 1 PIN 1 PIN 1 NOTE For further assist ance on the location ...

  • VeriFone Vx700 - page 26

    T ERMINAL S ETUP AND U SAGE Connection to Secur e Card Reader (Optional) 26 V X 700 I NSTALLATION G UI DE Connection to Secure Card Reader (Optional) This section describes t he connection of the V x 700 to the optional smart card reader SCR710. The SCR710 Secure Card Reader V eriFone’s SCR710 is an outdoor-rated and r obust secure car d reader , ...

  • VeriFone Vx700 - page 27

    T ERMINAL S ETUP AND U SAGE Power Supply V X 700 I NSTALLATION G UI DE 27 Power Supply Not all V x 700 config urations and device context s require the use of a power supply – V eriFone ships power supplies with the V x 700 as required. If you have changed the context in wh ich the V x 700 is used o r have questions about which power supply shoul ...

  • VeriFone Vx700 - page 28

    T ERMINAL S ETUP AND U SAGE Power Supply 28 V X 700 I NSTALLATION G UI DE ...

  • VeriFone Vx700 - page 29

    V X 700 I NSTALLATION G UI DE 29 C HAPTER 3 S pecifications This chapter discusses power requirement s, dimensions, and ot her specifications of the V x 700. Power 9V to 28V ; 4A (option to support 45V DC) Power Co nsumpti on The V x 700 has the following power consumption modes: DC Power Pack UL, ITE listed, Class 2 power supply: Power connector d ...

  • VeriFone Vx700 - page 30

    S PECIFICATIONS External Dimensi ons 30 V X 700 I NSTALLATION G UI DE ...

  • VeriFone Vx700 - page 31

    V X 700 I NSTALLATION G UI DE 31 C HAPTER 4 Maintenance The V x 700 has no user-main tainable parts. Th is section discusses procedures and precautions for terminal care and maintenance. Cleaning the Te r m i n a l T o Clean the T erminal: • Slightly dampen a clean cloth with water and a drop or two of mild soap. • Wipe the V x 700 gently . • ...

  • VeriFone Vx700 - page 32

    M AINTENANCE Cleaning the T erminal 32 V X 700 I NSTALLATION G UI DE ...

  • VeriFone Vx700 - page 33

    V X 700 I NSTALLATION G UI DE 33 C HAPTER 5 V eriFone Service and Support For terminal problems, conta ct your local V eriFone representative or service provider . For product service and rep air information: • USA – V eriFone Service and Support Group, 1-800-V eriFone (837-4366), Monday - Friday , 8 A.M. - 8 P .M., Eastern time. • Internatio ...

  • VeriFone Vx700 - page 34

    V ERI F ONE S ERV ICE AND S UPPORT Accessories 34 V X 700 I NSTALLATION G UI DE c Complete the Inquiry Cont act Form at http://www .verifone.com/aboutus/ contact/cont act_form.cfm . • Address the Subject box with “T o V eriFone MRA Dept.” • Reference the model and p art number in the Note box. 3 Describe the problem(s). 4 Provide the shippi ...

  • VeriFone Vx700 - page 35

    V ERI F ONE S ERVICE AND S UPPORT Accessories V X 700 I NSTALLATION G UI DE 35 Dat a Cables 27720-01-(R) Host USB 08448-03-(R) Ethernet Adapter 27716-01-(R) Host RS-232 27712-01-(R) MDB interface 27718-01-(R) SCR710 Card Reader 27717-01-(R) USB Application ...

  • VeriFone Vx700 - page 36

    V ERI F ONE S ERV ICE AND S UPPORT Accessories 36 V X 700 I NSTALLATION G UI DE ...

  • VeriFone Vx700 - page 37

    V X 700 I NSTALLATION G UI DE 37 A PPENDIX A V x 700 A TM - V ending Machine Integration This appendix shows the te rminal dimensions of the V x 700 and the proper orientation of th e terminal for installation in an A TM or V ending Machine. Te r m i n a l Dimension s This section illustrates the terminal dim ensions for V ending Machine integratio ...

  • VeriFone Vx700 - page 38

    V x 700 ATM - V ending Machin e Integration 38 V X 700 I NSTALLATION G UI DE Rear T erminal Dimension s This figure illustrates the r ear te rminal dimensions. Figure 15 Rear T erminal Dimensions, wit h a close up of Earth S tud slot ...

  • VeriFone Vx700 - page 39

    V x 700 A TM - V ending Machine Integration V X 700 I NSTALLATION G UI DE 39 V ending Machine Integ ration for the V x 700 This section illustrates the proper orient ation of the V x 700 terminal with a V ending Machine terminal p anel. Figure 16 V ending Machine Panel Orient ation with the V x 700 V ENDING GASKET VX700 EARTH STUD MACHINE PANEL ...

  • VeriFone Vx700 - page 40

    V x 700 Installation Guide VeriFone Part Number 28212, Revision A Ve r i F o n e , I n c . 2099 Gateway Place, Suite 600 San Jose, CA , 951 10 USA T el: (800) V eriFone (837-4366) www .verifone.com ...

Manufacturer VeriFone Category Credit Card Machine

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All of them are important, but the most important information from the point of view of use of the device are in the user manual VeriFone Vx700.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals VeriFone Vx700, service manual, brief instructions and user manuals VeriFone Vx700. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product VeriFone Vx700.

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use VeriFone Vx700 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of VeriFone Vx700.

A complete VeriFone manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual VeriFone Vx700 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the VeriFone Vx700, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the VeriFone Vx700, that we can find in the current document
3. Tips how to use the basic functions of the device VeriFone Vx700 - which should help us in our first steps of using VeriFone Vx700
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with VeriFone Vx700
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of VeriFone Vx700 in a specific country, if it was not possible to solve the problem on our own.

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