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Инструкция обслуживания ArtDio IPS 1000

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Summary
  • ArtDio IPS 1000 - page 1

    V oice Internet Phone Gateway IPS 1000 Series User Manual V ersion:3.1 Up date:2004/5/7 A RT Dio Comp any Inc. ...

  • ArtDio IPS 1000 - page 2

    IPS 1000 Series V oIP Gateway 2 Content s 1. Safety Instructions ............................................................................................................................ 4 2. Preface ........................................................................................................................ ...................... 4 2 ...

  • ArtDio IPS 1000 - page 3

    IPS 1000 Series V oIP Gateway 3 11 . 3 . Inbound Authentication .................................................................................................... 32 11 . 4 . F AX............................................................................................................................ ...... 33 1 1.4.1. The devices at two sides ...

  • ArtDio IPS 1000 - page 4

    IPS 1000 Series V oIP Gateway 4 1. Safety Instructions 1. Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal. 2. T o avoid electric shock, do not put your finger , pin, wire, or any other metal objects int o vents and gaps. 3. T o avoid accidental fire or electric shock, do ...

  • ArtDio IPS 1000 - page 5

    IPS 1000 Series V oIP Gateway 5 SIP determines the high est level of common services between the end points. Conferences are established using only t he media capabilities that can be supported by all end point s. Determine the availability of the target end point—If a call ca nnot be completed because the target end point is unavailable, SIP det ...

  • ArtDio IPS 1000 - page 6

    IPS 1000 Series V oIP Gateway 6 Architecture SIP Client s SIP client s include the following: Phones—Can act as either a UAS or UAC. Sof t phones (PCs that have phone cap abilities inst alled) and Cisco SIP IP phones can initiate SIP requests and respond to requests. Gateways—Provide call control. Gateways provide much functionality . The most ...

  • ArtDio IPS 1000 - page 7

    IPS 1000 Series V oIP Gateway 7 3. Package Contents The IPS 1000 Gateway x 1 Power Core X 1 Accessories for fixing support X 1 (For 1008/1016) System CD-ROM X 1 5 IDC Connector X 4 (For 1008/1016) Rubber footer RJ-45 Ethernet Cable X 1 RJ-1 1 T elephone Cable X 1 4. Panel Descriptions 4.1. Front Panel REGISTERED STUN IPS 1016 Front Panel ( 16 ports ...

  • ArtDio IPS 1000 - page 8

    IPS 1000 Series V oIP Gateway 8 IPS 1002 Front Panel (2 ports) 4.2. Rear Panel There is a button on the rear p anel of gateway for special maintenance. Please don’t touch this button under normal operation. IPS 1016 Rear Panel (16 ports) IPS 1008 Rear Panel (8 ports) IPS 1202 Rear Panel (4 ports) IPS 1004 Rear Panel (4 ports) IPS 1400 Rear Panel ...

  • ArtDio IPS 1000 - page 9

    IPS 1000 Series V oIP Gateway 9 IPS 1 103 Rear Panel (4 ports) IPS 1 101 Rear Panel (2 ports) ...

  • ArtDio IPS 1000 - page 10

    IPS 1000 Series V oIP Gateway 10 5. LED Indicators LED Label Description On Link up Off Link down LNK/ACT Flash Sending/Receiving data p ackets On (LNK is on) 100Mbps 10/100 Ethernet 100Mbps Off (LNK is on) 10Mbps On Off hook Off On hook FXS Flash Ringing out On Line is active Off Line is inactive LOOP/RING FXO Flash Ringing in Alarm The red light ...

  • ArtDio IPS 1000 - page 11

    IPS 1000 Series V oIP Gateway 11 6. Connectors 7. IDC Connectors (Only for IPS-1000 series 8/16 ports) IDC connector is used for the voice interface (F XS and FXO) on the frame model. IDC connector can easily connect PBX line and telephone wire together to the gateway . No special tools are required; please follow the instruction to inst all: (Rema ...

  • ArtDio IPS 1000 - page 12

    IPS 1000 Series V oIP Gateway 12 Cut off the conductor out side the edge to avoid from causing the circuit shortage 8. Information required before Installation Y ou need to prepare the following information before inst alling the gateway . 8.1. IP Address The gateway requires an IP address for operation. Before inst allation you need to know how to ...

  • ArtDio IPS 1000 - page 13

    IPS 1000 Series V oIP Gateway 13 PPPoE Account Number Password Y our ISP normally provides this information. If you don’t have this information please contact your ISP . 8.2. SIP Information Before configuring SIP , the IPS 1000 requires SIP information for operation. The following table help s you to decide what information you need. Items Descr ...

  • ArtDio IPS 1000 - page 14

    IPS 1000 Series V oIP Gateway 14 9. Installation and Configuration After prep aring the information you need as specified in section 5, follow the following steps to do the basic configuration. Y ou can use either a telephone or a system console to perform basic configurations. It is simple to connect a telephone set to FX S port and c onfigures th ...

  • ArtDio IPS 1000 - page 15

    IPS 1000 Series V oIP Gateway 15 5. Dial “9507 #” ； Assuming you are modifying for China (The last 2 digits ar e the regional ID) 6. Dial “971 #” ； Sets the new regional ID. 7. Hang up the phone. The device will be updated with the new region setting after it rest arts (rest art time is about 10 seconds) 9.1.2. System console settings ( ...

  • ArtDio IPS 1000 - page 16

    IPS 1000 Series V oIP Gateway 16 9.2.1. S tatic IP Mode The following table sho ws an example. IP Address 210.67.96.121 Subnet Mask 255.255.255.248 Default Gateway 210.67.96.120 Web Management Password 123 Using the information contained in th e example above. The procedure is as follows: 1. Connect the IPS unit to a suitable P ower source. 2. Conn ...

  • ArtDio IPS 1000 - page 17

    IPS 1000 Series V oIP Gateway 17 9.2.2. DHCP Mode 1. Connect the IPS unit to a suitable P ower source. 2. Connect a traditional phone set to the “FXS” connector located on the re ar panel. 3. When the CPU/ACT light is on, pick up the phon e to hear the dialing tone. 4. ##0000 ; you should hear three short tones. 5. 011 # ; the digit “1” is ...

  • ArtDio IPS 1000 - page 18

    IPS 1000 Series V oIP Gateway 18 digits are accepted by phoneset only , you need a m apping between characters and digits. Y ou can find them at section 14.4 Mapping table of character s used in PPPoE. Example user name ： 83721@hinet.net ， Password ： 123ab ， The procedure is below 1. Connect the phone to IPS 2. When CPU/ACT is light, pick u ...

  • ArtDio IPS 1000 - page 19

    IPS 1000 Series V oIP Gateway 19 7. 02192*168*0*2# ; IP address. 8. 03255*255*255*0# ; Subnet Mask . 9. 981 # ; Used to restart the IPS unit. 10. Hang up the phone to complete the configuration. S tep 2 ： Configure IP address of PC Use the provided Ethernet cable to connect your PC to the port labeled “PC”, located on the rear p anel of the I ...

  • ArtDio IPS 1000 - page 20

    IPS 1000 Series V oIP Gateway 20 After you have completed the PC’ s IP address setting, you will be required to rest art the PC in order for the new settings to take ef fect. S tep 3: Using the browser to configure the PPPoE Parameters of the gateway . On the PC that is connected to the IPS unit, enter the IPS unit’s IP address (Default 192.168 ...

  • ArtDio IPS 1000 - page 21

    IPS 1000 Series V oIP Gateway 21 Upon entering the web based configuration interface. Click on “IP SETTING” at the top of t he p age and you will see the p age as shown in the following i m age. Select PPPoE from the “IP S tate” pull down menu. Fill in the “Account”, “Password”, and “Confirm Password” under the PPPoE Settings. Y ...

  • ArtDio IPS 1000 - page 22

    IPS 1000 Series V oIP Gateway 22 At this stage, your IPS should be able to use PPPoE to acce ss the Internet. However , if you configured a wrong account number or p assword, your IPS cannot access the Internet. Y ou are not able to u se PC to access IPS by using the IP address of 192.168.0.2 because IPS has been set in PPPoE mode. Y ou have to use ...

  • ArtDio IPS 1000 - page 23

    IPS 1000 Series V oIP Gateway 23 10. SIP Configuration IPS 1000 not only can make regular PSTN calls, it also can communicate with IP Phones or Sof t-Phones by using SIP protocol. Previous paragraphs have described the way to make regular IP calls. This section shows you what p arameters you need to configure for SIP calls and how to make the SIP c ...

  • ArtDio IPS 1000 - page 24

    IPS 1000 Series V oIP Gateway 24 10.1. Channels and SIP entity Select the channel and join a SIP entity . Figure: - Configuration: WEB page: CHANNEL Notice: Each channel must belong to a SIP entity . IPS-1008 FXS SIP Entity 1 SIP Entity 2 SIP Entity 3 SIP Entity 4 SIP Entity 5 ...

  • ArtDio IPS 1000 - page 25

    IPS 1000 Series V oIP Gateway 25 10.2. SIP Proxy and Register Parameters Y ou need to configure IP address or Domain name of Registrar and Outbound Proxy server , please check the information is right. SIP service provider will give you an IP address or Domain name of Registrar and Outbound proxy when you apply for the service. Configuration WEB Pa ...

  • ArtDio IPS 1000 - page 26

    IPS 1000 Series V oIP Gateway 26 Configuration WEB Page: ADV ANCED SIP COMMON Y ou can control the SIP entity on WEB p age, just select ‘Enable’ or ‘Disable’. 10.4. SIP Outbound Authentication Y ou need to configure outbound authentication for each SIP entity if SIP proxy server or other SIP phone request for authentication. Please check ...

  • ArtDio IPS 1000 - page 27

    IPS 1000 Series V oIP Gateway 27 10.5. Configure STUN The STUN (Simple T raversal UDP through NA T) server is an implementation of the STUN protocol that enables STUN functionality in SIP-based system s. The STUN server also includes a client API to enable STUN functionality in SIP end points. STUN is an application-layer protocol that can determin ...

  • ArtDio IPS 1000 - page 28

    IPS 1000 Series V oIP Gateway 28 10.6. Check SIP entity S t atus Y ou can use the WEB page to check the SIP en tity is registered successful or unsuccessful. WEB Page: ADV ANCEDSIP COMMOM If the status shows “REGISTERED” means succe ssful, otherwise means fail; please notice that. When you find the registration is fail, first check t he “Reg ...

  • ArtDio IPS 1000 - page 29

    IPS 1000 Series V oIP Gateway 29 10.8. Make SIP Calls After you have configured the SIP phone on the SIP phone book, you can easily make SIP calls. Y ou can select one way to make SIP call following these ways: St andard Call : Only dial <numbers>+<#>. 1. Compare dialing plan, check the number if it is in setting. Example 050. 2. If the ...

  • ArtDio IPS 1000 - page 30

    IPS 1000 Series V oIP Gateway 30 10.9. Cont act Address The main purpose of Contact Address is making SIP calls wit hout proxy . The Contact Address can be any numbers or characters such as ‘Mary’ or ‘1003’. WEB Page: ADV ANCEDSIP COMMOM Making SIP calls without proxy server: The SIP protocol allows you to make SIP calls directly to the de ...

  • ArtDio IPS 1000 - page 31

    IPS 1000 Series V oIP Gateway 31 11. Other SIP Parameters 11.1. Dialing Plan X means all calls will be send to SIP proxy first, if the SIP call is fail, and t hen sent to PSTN. If the configuration is only ‘050’ means the numbers lik e 050 xxxxx will send to SIP proxy , if you dial any other numbers like 100, the number will send to PSTN immedi ...

  • ArtDio IPS 1000 - page 32

    IPS 1000 Series V oIP Gateway 32 11.2. Call Forward There are three forward types: 1. All: All incoming call to the SIP entity will be forward. 2. Busy: When the SIP entity is busy , the incoming call will be forward. 3. No Answer: When the SIP entity is no answer and after 30 seconds, the i ncoming call will be forward. Notice: In order to let the ...

  • ArtDio IPS 1000 - page 33

    IPS 1000 Series V oIP Gateway 33 11.4. F AX 11.4.1. The devices at two sid es are all IPS 1000 series gateway Use the F AX protocol that is the proprietary protocol of IPS (supportin g T .38). Setup method is listed below: 1. Web Folder: “Connect Device” in “Channel” fold er . Select “F AX” and then click “Apply” button 2. Web folde ...

  • ArtDio IPS 1000 - page 34

    IPS 1000 Series V oIP Gateway 34 3. Web folder: “IPS Protocol” in “Basic” folder Signaling Port: input “0” Support T .38: select “No” Click “Apply” button 4. W arm-Restart the system 12. WEB MANAGEMENT INTERFACE The T ree Architecture of Web Management HOME BASIC GENERAL IP SETTING General SIP COMMON SIP OUTBOUND AUTHENTICA TION ...

  • ArtDio IPS 1000 - page 35

    IPS 1000 Series V oIP Gateway 35 12.1. BASIC / GENERAL Category Section Description Default Setting Region ID Display region ID.(Read only) 0 Software Version Display software version.(Read only) BootRom Version Display BootRom Version.(Read only) Hardware Version Display hardware Version.(Read only) Information Card Type Display card type. (Read o ...

  • ArtDio IPS 1000 - page 36

    IPS 1000 Series V oIP Gateway 36 Up-Time Display the use time since from system reboot.(Read only) MAC Address Display MAC address.(Read only) Date Show the date Time Show the time Date Manually Input date, only effected in Manual Mode. yyyy / mm / dd Empty Time Manual input time, only effected in Manual Mode of Time Source. hh : mm : ss Empty Time ...

  • ArtDio IPS 1000 - page 37

    IPS 1000 Series V oIP Gateway 37 12.2. IP SETTING Category Section Description Default Setting IP Settings IP State The way to obtain IP address: Manual: Entered by user (Static IP) Auto(DHCP): Assigned by DHCP server PPPoE: Assigned by PPPoE of ISP Manual ...

  • ArtDio IPS 1000 - page 38

    IPS 1000 Series V oIP Gateway 38 Current Setting Display the configured IP address, subnet mask address and default gateway. (Read only) 192.168.0.2 255.255.255.0 192.168.0.1 Change To Enter the IP address that will be used after next restart, Including: IP Address Subnet Mask Address Default Gateway (This item is used only on Manual mode of IP Set ...

  • ArtDio IPS 1000 - page 39

    IPS 1000 Series V oIP Gateway 39 12.3. ADV ANCED / GENERAL Category Section Description Default Setting Flash Button Flash Time System confirmed “Flash” time. 200 msec Duration The duratio n to send a DTMF. 100 msec Touch Tone (DTMF) Inter-digit The inter-digit time of sending string of DTMF digits. 100 msec Guard Time Line The time defines how ...

  • ArtDio IPS 1000 - page 40

    IPS 1000 Series V oIP Gateway 40 Cadence on, off. The on and off duration in playing the tone (100 ~ 5000ms) Frequency f1, f2 (300 ~ 3000Hz) Reorder Tone Spec Cadence on, of f. The on and of f duration in playing the tone (100 ~ 5000ms) ...

  • ArtDio IPS 1000 - page 41

    IPS 1000 Series V oIP Gateway 41 12.4. SIP COMMON ...

  • ArtDio IPS 1000 - page 42

    IPS 1000 Series V oIP Gateway 42 Section Item Field Description Default Port The control port number of SIP protocol. 5060 Port and Header Header Form Select ‘S t andard’ or ‘Compact’ to be the header format of SIP p acket. When Compact is selected, the header will be shorter and it saves bandwidth. S t andard Domain Name Domain name or IP ...

  • ArtDio IPS 1000 - page 43

    IPS 1000 Series V oIP Gateway 43 Section Item Field Description Default Name Enter Contact Address. Y ou can assign a name for the port. However , it should be unique within per channels. Empty Contact Address Setting Current Setting Display current setting of Contact Address (Read Only) 01 2833 DTMF Enable/Disable RFC 2833 DTMF . Never RFC 2833 DT ...

  • ArtDio IPS 1000 - page 44

    IPS 1000 Series V oIP Gateway 44 12.5. SIP OUTBOUND AUTHENTICA TION Section Item Field Description Default Maximum Maximum number of entries allowed (Read Only) 50 Entered Number of entries of authentication entered. (Read Only) 0 List of entries (Read Only) SIP Outbound Authentication Entries List Entity: Which entity that you select. Realm: Domai ...

  • ArtDio IPS 1000 - page 45

    IPS 1000 Series V oIP Gateway 45 Section Item Field Description Default Update Entry Enter the information of outbound authentication Entity: Select an entity . Realm: Domain name or IP address. Username: Enter Username of authentication. Password: Enter password of authentication. Confirm Password: Enter password again for confirmation. Empty Dele ...

  • ArtDio IPS 1000 - page 46

    IPS 1000 Series V oIP Gateway 46 Section Item Field Description Default Realm Enter domain name or IP address Empty Maximum Maximum number of entries allowed (Read Only) 20 Entered Number of entries of authentication entered. (Read Only) 0 Display the entries (Read Only) Entries List Entity: Which entity that you select. Username: Username of authe ...

  • ArtDio IPS 1000 - page 47

    IPS 1000 Series V oIP Gateway 47 Section Item Field Description Default Maximum Maximum number of entries allowed (Read Only) 100 Entered Number of entries of authentication entered. (Read Only) 0 Display the entries (Read Only) List The default value “x“means that all numbers that you dial will first go through SIP proxy . If the call communic ...

  • ArtDio IPS 1000 - page 48

    IPS 1000 Series V oIP Gateway 48 12.8. STUN Section Item Field Description Default STUN Server Control Enable or Disable STUN Server service. Disable Maximum Maximum n umber of entries allowed (Read Only) 5 Entered Number of entries of STUN server that have been entered. (Read Only) 0 List Display all of servers that have been entered. (Read Only) ...

  • ArtDio IPS 1000 - page 49

    IPS 1000 Series V oIP Gateway 49 Section Item Field Description Default Delete Delete a stu n server IP Address: Enter IP address or Domain Name. Port: Enter port number of service. Empty NA T T ype T ype Display NA T type (Read Only) Unknown S tun Refresh T ime Interval It defines ho w long the device will send a binding request packe t with disca ...

  • ArtDio IPS 1000 - page 50

    IPS 1000 Series V oIP Gateway 50 Category Section Description Default Setting Channel Channel number: 1 Channel Type Display port type. (Read only) Phone: FXS Interface, connect to telephone set or Fax machine. Line: FXO Interface, connect to phone line. NA: Not available. Channel Control Enable/Disable all functions of this port. Enable/Disable En ...

  • ArtDio IPS 1000 - page 51

    IPS 1000 Series V oIP Gateway 51 12.10. PHONE BOOK Section Item Field Description Default Maximum Maximum n umber of entries allowed (Read Only) 200 Entered Number of entries of phone books entered. (Read Only) 0 Display phone books (Read Only) Entries List Index: Dialing number Public Address: SIP account. Port: Port number . Via Proxy: V ia proxy ...

  • ArtDio IPS 1000 - page 52

    IPS 1000 Series V oIP Gateway 52 13. Use Private IP (Behind NAT) Using a Private IP in a NA T Environment The IPS unit is able to communicate with other IPS units under a NA T environment using Private IP addresses on the LAN side of your IP Sharing device. However you must configure the IP Sharing device to treat the IPS unit as a Virtual Server u ...

  • ArtDio IPS 1000 - page 53

    IPS 1000 Series V oIP Gateway 53 14. Appendix 14.1. Appendix A: Phone-Set Command Pick up the handset and listen for the dialing tone. Dial “##0 000 and listen for three consecutive tones before setting the following parameters. After input the p arameters, please dial ‘# to end the configuration. Command Description Parameters 01 IP S t ate 0 ...

  • ArtDio IPS 1000 - page 54

    IPS 1000 Series V oIP Gateway 54 Mask 42 Listen for the Default Gateway (ending ”#” is not required) 43 Listen for Current Signaling Port (ending ”#” is not required) 44 Listen for Global IP Address (ending ”#” is not required) 45 Listen for Global Signaling Port (ending ”#” is not required) 46 Listen for WEB, FTP , T elnet Port 1:F ...

  • ArtDio IPS 1000 - page 55

    IPS 1000 Series V oIP Gateway 55 14.2. Appendix B: Console Command User Exec commands Enable T urn on privileged commands Exit Exit from the EXEC Help Description of the inter active help system Show Show running system information show Dns Show the IP address of domain name server ethernet Fast Ethernet port status and configuration history Displa ...

  • ArtDio IPS 1000 - page 56

    IPS 1000 Series V oIP Gateway 56 14.3. S pecifications V oice Interface FXS interface Loop start, 2 wire Feeding V oltage: 20V Feeding Current: 30 mA FXO interface Loop start, 2 wire Connectors RJ-1 1 Conn ectors (3702/3704) IDC Connectors (3708/3716) V oice compression G .71 1/G .723/G .729AB Silence suppression V AD, CNG Echo cancellation G .165/ ...

  • ArtDio IPS 1000 - page 57

    IPS 1000 Series V oIP Gateway 57 14.4. Mapping table of characters used in PPPoE Character Digit s to key-in C haracter Digit s to key-in 0 30 X 58 1 31 Y 59 2 32 Z 5*0 3 33 a 61 4 34 b 62 5 35 c 63 6 36 d 64 7 37 e 65 8 38 f 66 9 39 g 67 @ 40 h 68 A 41 i 69 B 42 j 6*0 C 43 k 6*1 D 44 l 6*2 E 45 m 6*3 F 46 n 6*4 G 47 o 6*5 H 48 p 70 I 49 q 71 J 4*0 ...

  • ArtDio IPS 1000 - page 58

    IPS 1000 Series V oIP Gateway 58 U 55 @hinet.net **01 V 56 W 57 14.5. Region ID Country Region ID Country Region ID Australia 02 Korea 24 Philippines 03 Malaysia 26 Canada 06 Singapore 36 China 07 Slovenia 38 Vietnam 10 S p ain 40 France 12 T aiwan 43 Germany 13 Thailand 44 Hong Kong 15 British 46 Italy 22 USA 47 Japan 23 ...

  • ArtDio IPS 1000 - page 59

    IPS 1000 Series V oIP Gateway 59 15. Contact Information If you have any question please feel free to ask our technical support, or visit our website http://www .a rtdioinc.com . Taiwan Add：7th FL.., No.476, Min-Hu RD., Hsin-Chu, Taiwan 300 TEL：+886-3-5295000 FAX：+886-3-5295005 E-Mail： sales@artdio inc.com Shang Hai Add：No.8 775 Nong, Han ...

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Все из них важны, однако самую важную информацию с точки зрения пользователя мы найдем в инструкции обслуживания ArtDio IPS 1000.

Группа документов, определяемая как инструкции обслуживания, делится также на более подробные типы, такие как: Инструкции монтажа ArtDio IPS 1000, инструкции обслуживания, короткие инструкции или инструкции пользователя ArtDio IPS 1000. В зависимости от потребностей, Вам необходимо поискать требуемый документ. На нашем сайте Вы можете просмотреть самую популярную инструкцию использования изделия ArtDio IPS 1000.

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Полная инструкция обслуживания устройства ArtDio IPS 1000, как должна выглядеть?
Инструкция обслуживания, определяемая также как пособие пользователя, или просто "руководство" - это технический документ, цель которого заключается в использовании ArtDio IPS 1000 пользователями. Инструкции пишет, как правило технический писатель, языком, доступным для всех пользователей ArtDio IPS 1000.

Полная инструкция обслуживания ArtDio, должна заключать несколько основных элементов. Часть из них менее важная, как например: обложка / титульный лист или авторские страницы. Однако остальная часть, должна дать нам важную с точки зрения пользователя информацию.

1. Вступление и рекомендации, как пользоваться инструкцией ArtDio IPS 1000 - В начале каждой инструкции, необходимо найти указания, как пользоваться данным пособием. Здесь должна находится информация, касающаяся местонахождения содержания ArtDio IPS 1000, FAQ и самых распространенных проблем - то есть мест, которые чаще всего ищут пользователи в каждой инструкции обслуживания
2. Содержание - индекс всех советов, касающихся ArtDio IPS 1000, которое найдем в данном документе
3. Советы по использованию основных функций устройства ArtDio IPS 1000 - которые должны облегчить нам первые шаги во время использования ArtDio IPS 1000
4. Troubleshooting - систематизированный ряд действия, который поможет нам диагностировать а в дальнейшем очередность решения важнейших проблем ArtDio IPS 1000
5. FAQ - чаще всего задаваемые вопросы
6. Контактные данные Информация о том, где искать контактные данные производителя / сервисного центра ArtDio IPS 1000 в данной стране, если самостоятельно не получится решить проблему.

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